View from property

Reviews of GRANDOUCE Himeji

3 out of 5
GRANDOUCE Himeji
54 Junishomaecho, Himeji, Hyogo-ken

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 162 reviews" "
Rating 8 - Good. 69 out of 162 reviews" "
Rating 6 - Okay. 41 out of 162 reviews" "
Rating 4 - Poor. 14 out of 162 reviews" "
Rating 2 - Terrible. 4 out of 162 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent! Perfect location, lots to do in the surround area.
Stayed 1 night in Oct 2020
Response from J on Nov 23, 2020
Thank you for staying at our place. We are glad you enjoyed here in Himeji. We are looking forward to seeing you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
A very cozy hotel, clean and the extra big double bed was a very unexpected positive surprise. The free breakfast was basic but delicious. Would recommend.
Stayed 1 night in Oct 2019
Response from Hotel Abest Himeji, Receptionist Yokochi on Oct 26, 2019
Thank you very much for choosing us for your stay in Himeji. We really appreciate your positive feedback about our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Looking forward to welcoming you back sometime soon!

8/10 Good

Patricio

Traveled with group
Liked: Staff & service
Ok hotel for a short visit.
OK hotel if you want to see the castle and stay the night. Typical japanese tiny rooms, but it's not so bad. Can recommend it for a short stay, all is OK and works as it should.
Stayed 1 night in Oct 2019
Response from Hotel Abest Himeji, Receptionist Yokochi on Oct 22, 2019
Thank you very much for choosing us for your stay in Himeji. We really appreciate your positive feedback about our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Looking forward to welcoming you back sometime soon!

8/10 Good

KITTI

Liked: Cleanliness, staff & service
Good &value for money hotel , in walking range from train station.
Stayed 1 night in May 2019
Response from Hotel Abest Himeji, Receptionist Yokochi on Jun 2, 2019
Dear KITTI, Thank you very much for choosing us for your stay in Himeji. We really appreciate your positive feedback about our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. As you mentioned, our hotel is close to the train station. All tourist attractions such as restaurants and shopping malls are indeed accessible within a 10-minute walking distance so that it is highly recommended for any tourists from across the globe. Well, we may not speak your language, but we will all strive to communicate well with any guests. We would be happy to be your any assistance and will definitely welcome any guests with a big smile! Looking forward to welcoming you back sometime soon! Thank you for taking time to review our property. Warm regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel near train station. We were backpacking and based ourselves here while with toured nearby cities
Stayed 5 nights in Apr 2019
Response from Hotel Abest Himeji, Receptionist Yokochi on May 7, 2019
Dear William, Wow! What a wonderful review! Thank you very much for choosing us for your stay in Himeji. We really appreciate your positive feedback about our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. As you mentioned, our hotel is close to the train station. All tourist attractions such as the castle, restaurants and shopping malls are indeed accessible within a 10-minute walking distance so that it is highly recommended for any tourists from across the globe. Looking forward to welcoming you back sometime soon! Thank you for taking time to review our property. Warm regards,

6/10 Okay

Carey

Liked: Staff & service
Disliked: Property conditions & facilities
Basic hotel, good location not far from Train Stn.
Basic hotel, small room as expected for economy room. Only issue was a constant draught from one of the 3 windows, seals had perished, meaning cold air was streaming into room. Only way to partly combat this was to place towels at bottom of window. Staff friendly and helpful. Breakfast was very basic Japanese offering.
Stayed 3 nights in Mar 2019
Response from Hotel Abest Himeji, Receptionist Yokochi on May 7, 2019
Dear Carey, Thank you very much for choosing us for your stay in Himeji. We would like to apologize for your experience. We really appreciate that you have given us specific comments regarding the perished seals of one of the three windows. If you had told us about this issue while you were staying, we could have switched your room if there was a vacant room. We greatly appreciate your comments about aspects of the hotel that need improving. Thank you for taking time to review our property. We look forward to welcoming you back in the near future. With much appreciation,

10/10 Excellent

Kevin

Himeji was great! We unfortunatly stayed there just a couple days but we were happy to get a Hotel that was right in the center of action. Cozy, ok breakfast i guess and the room are clean. No parking included though, that was too bad.
Stayed 1 night in Nov 2018
Response from Hotel Abest Himeji, Receptionist Yokochi on Nov 30, 2018
Dear Kevin, Wow! What a wonderful review! Thank you very much for choosing us for your stay in Himeji. We really appreciate your positive feedback about our hotel except for the parking. Your feedback is extremely valuable to us as we strive to improve with each and every stay. As you mentioned, our hotel is right in the center of action. All tourist attractions such as the castle and restaurants are indeed accessible within a 10-minute walking distance so that it is highly recommended for any tourists from across the globe. We are all looking forward to welcoming you back if you ever have an opportunity to come back to Himeji. Warm regards, Hotel Abest Himeji, Receptionist Yokochi

10/10 Excellent

Kensuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from ホテルアベスト姫路 横地 on Nov 16, 2018
この度は数多くある姫路のホテルの中からホテルアベスト姫路にご宿泊賜りまして、誠にありがとうございます。大事なご宿泊に当館をご利用して頂きまして誠にありがとうございます。私たちスタッフ一同、感謝の気持ちでいっぱいでございます。 当館に滞在中は快適にお過ごししていただけたようで、大変嬉しく思います。今後、より一層、ご満足して頂けるよう最大限、努力して参ります。 また、姫路にお越しの機会がございましたら、是非、ホテルアベスト姫路にお立ち寄り下さいませ。スタッフ一同またのご来館を心からお待ち申し上げます。 この度はご宿泊頂き、また素敵なコメントを賜り誠にありがとうございました。 ホテルアベスト姫路 横地

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018
Response from Hotel Abest Himeji, Receptionist Yokochi on Nov 12, 2018
Thank you very much for choosing us for your stay in Himeji. We really appreciate your positive feedback about our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Looking forward to welcoming you back sometime soon! Thank you for taking time to review our property. Warm regards, Hotel Abest Himeji, Receptionist Yokochi

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy in Himeji
Great staff. FYI, bus fare is 180 yen. B,fast, dinner complimentary. 10 minutes from Eki. Close to eateries.
Stayed 1 night in Aug 2018
Response from Hotel Abest Himeji, Receptionist Yokochi on Aug 22, 2018
Dear Alan, Thank you very much for choosing us for your stay in Himeji. We really appreciate your positive feedback about our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We are pleased to hear that you enjoyed having our complimentary dinner. We are also pleased to hear that our staff made your stay pleasant. Well, we do take pride in catering to our guests’ needs the best way we can. Well, we may not speak your language, but we will all strive to communicate well with any guests. We would be happy to be your any assistance and will definitely welcome any guests with a big smile! As you mentioned, our hotel is close to the train station. All tourist attractions such as restaurants and shopping malls are indeed accessible within a 10-minute walking distance so that it is highly recommended for any tourists from across the globe. Looking forward to welcoming you back sometime soon! Warm regards, Hotel Abest Himeji, Receptionist Yokochi

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet & pleasant stay
We requested an upgrade from standard double to twin singles. We ended up getting 2 double beds but have to pay a hefty 2850 Yen without any discount. It wasn’t the hotel’s fault but my friend was unhappy with the extra cost. Nevertheless it was the quietest hotel room we have slept so far and the air-conditioning worked perfectly and silently so we ended up with a good sleep. The breakfast however was ordinary and items that ran out wasn’t refilled quick enough
Stayed 1 night in Aug 2018
Response from Hotel Abest Himeji, Receptionist Yokochi on Aug 24, 2018
Dear Michael, Thank you very much for choosing us for your stay in Himeji. We really appreciate your candid feedback about our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We are sorry to hear that your friend was unhappy because we asked both of you to pay the difference to switch the room. Well, we do not accept any upgrade requests from all guests free of charge. We also do not accept any discount requests, either. Of course, there are some exceptions. For instance, all rooms are booked and a guest has to stay in a room in which the air-conditioning is not working properly. Some discount may apply. If there are any other rooms available, some upgrade may apply in this case. Well, we are happy to heat that both of you had a comfortable and pleasant stay at our hotel. Well, we may not speak your language, but we will all strive to communicate well with any guests. We would be happy to be your any assistance and will definitely welcome any guests with a big smile! Looking forward to welcoming you back sometime soon! Thank you for taking time to review our property. Warm regards, Hotel Abest Himeji, Receptionist Yokochi

6/10 Okay

Verified traveler

Liked: Cleanliness
Response from ホテルアベスト姫路 横地 on May 14, 2018
この度は数多くある姫路のホテルの中からホテルアベスト姫路にご宿泊賜りまして、誠にありがとうございます。私たちスタッフ一同、感謝の気持ちでいっぱいでございます。今後も一人でも多くのお客様に喜んで頂けるホテルを目指してスタッフ一同、日々精進して参ります。 また、姫路にお越しの機会がございましたら、是非、ホテルアベスト姫路にお立ち寄り下さいませ。スタッフ一同またのご来館を心からお待ち申し上げます。

8/10 Good

Pui Yui

Liked: Staff & service
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Location is great. Walking distance to Himeji station, shopping area, bus station, so much place to eat. Also close to night life area. There is good variety of breakfast. Also they serve dinner(curry and udon). We stayed with my husband, 2 years old and 10 month old. It’s small room but they put 2 twin bed together to make it big as king size bed. There convieient store around corner. restaurants and bars are close by. Everything you need is in walking distance.
Stayed 2 nights in Jan 2018

8/10 Good

Cindy, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel
Close to stn (about10min walk), close to nearby restaurants (up side streets & main road), close to Himeji attractions (Castle, gardens, food stalls & shopping strip). Overall, very pleased with this accommodation.

8/10 Good

steve, new zealand

Liked: Cleanliness, staff & service
Close to castle and station
Small room but ok for 1 night. Between castle and train station. Bed a little hard.

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
Budget hotel, smallish room, but clean &convenient
This hotel is very basic. The room was very small. The walls were thing and we could hear some of the other noise from rooms where there were kids. That said, it was a budget hotel. Nothing remarkable, but in a good and clean condition. We stayed here to get easy access to the castle the next morning.

10/10 Excellent

Kiyoshi H, Marysville, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small but nice place to stay

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Vincent, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
The hotel is very old It's not very clean, but not too dirty. Breakfast is in the hotel lobby. The beds are old and springy. It is close to the castle.

8/10 Good

Ana, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Good location. Staff very friendly. Breakfast should have more variety.

10/10 Excellent

Lee, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and comfortable
The hotel is really well located for both the station and the castle. Breakfast was good and the room was a touch small but very well equipped and comfortable. Staff were very helpful and we were able to store things to save us carrying them around the castle after we had checked out.

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Inflexible
Realy inflexible staff but good location.

8/10 Good

James, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive, close to train station.
It is a business hotel, so expect the minimum. Rooms are small but extremely clean. Staff are helpful and friendly, but their English is somewhat lacking.

6/10 Okay

Courtney, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny, but good value.
Room was tiny, even by Japan standards. But it's in a good location, the staff is friendly, and there's WiFi available in the room.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
2 stars only
This is a basic hotel. It should be rated as a 2 star hotel only, definitely not 3 stars.

8/10 Good

Mark, Ithaca, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small & Suitable
We were greeted by a very friendly and helpful receptionist who spoke very good English. She really wanted to make sure that we had the best visit possible, both at the hotel and surrounding area. Please keep in that this is a "pocket hotel". The rooms are small, yet suitable. If you are looking for room to spread out and not feel crowded, this place is not for you. Yet my wife and I did not find that a problem for we basically needed a place to sleep as we visited this fascinating place. Breakfast was included and was a generous, traditional Japanese affair.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, close to the JR station. Walking distance to the castle. Nice room but did not have telephone to communicate to the front desk. No internet. It has coin laundry but one of the dryers did not work, so I spent money and time trying to get my clothes dry. I gold the receptionist and she just laughed, maybe because she did not understand English or because is part of the business.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but small
Rooms quite small. Staff extremely friendly and helpful.

6/10 Okay

SERGUEI, Zurich, Switzerland

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Small hotel 10 minutes walk from Himeji station
A small hotels (64 rooms on 7 floors) 10 minutes walk from the Himeji railways station. The room was very small but clean. The breakfast was of Japanese style with no big choice. The breakfast room is very tiny. If just to sleep – may be a good solution.

8/10 Good

Santtu, Rovaniemi, Finland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean business hotel
The hotel was really nice and clean business hotel. Only the lack of Wireless-LAN and the extremely disappointing breakfast where there was practically nothing else left than coffee, tea and just one bread bun for the two of us, and there were still a lot of people coming to eat and there was still plenty of breakfast time left.

6/10 Okay

Julie, Malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
Not High Standard but ok for 1 night
Hotel situated 5mn walking from station which is convenient. It is also close to the castle (15mn walk). The hotel is simple, reltively clean, the room was really small. Careful as there is NO WIFI in this place - not even in the lobby - only ethernet cable for computers available (which is a shame when you only have smartphones...). The breakfast was included (choice of bread, margarine/jam and some Japanese dish) and was just OK - but I would not recommend this place for tourists with high standard expectations because the quality is not so high - well it's ok to spend just one night - all the other customers where single men on business trip ...

8/10 Good

Jodi, Toronto

Liked: Cleanliness
Disliked: Staff & service
Worth a night but have a few kinks to iron out
Overall we stayed for one night and i would stay again but for only one night. Its a close walk to the train station and to himeji castle so thats convienient. The rooms were clean and pretty standard in size. They offer free diner and breakfast which is helpful. The food for dinner was curry and rice as well as udon soup. Breakfast was a little strange for me (sausage and broccoli, toast, rice, soup, potato salad among other things). Things i did not like. We arrived at 2pm and even though our room was ready they would not let us check in unless we payed extra because check in was at 3pm. Thats just plain ridiculous! The wifi never worked and it was very easy to hear all other happenings outside our room and next door to us. Its a place to sleep for a night and its clean but they could work on a few of the above mentioned things.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
OK, friendly staff.
Positives: Overall the staff were excellent and helpful and the free breakfast was generous and tasty. Room was adequate. Negatives: No still water in hotel room or vending machine, minimum bedding no spare pillows and the road on which the hotel was situated was noisy late into the night.

6/10 Okay

Kampp, Japan

Disliked: Staff & service, room comfort
One night sixth seeing hotel.
A compact cheap hotel with a simple dinner and breakfast. If you come by car you have to pay for the hotel parking and is expensive.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
ゆっくり眠れました。
親子3人(12歳)で利用しました。 荷物が重く疲れてたので駅から歩くのは少し大変でした。 でも3人とも体が大きいのですがベッドがセミダブル2台でくっついていたので広々と眠れました。 金額的にも良かったと思います。
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from J on Dec 22, 2020
この度はグランドゥース姫路にご宿泊頂き誠にありがとうございました。スタッフ一同またのお越しを心よりお待ちしております。

8/10 Good

daisuke

Stayed 1 night in Nov 2020
Response from J on Nov 23, 2020
この度はグランドゥース姫路にご宿泊頂き誠にありがとうございました。 またのお越しを心よりお待ちしております。

8/10 Good

masataka

Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Kevin on Jul 26, 2020
この度はご宿泊いただき、ありがとうございました! またのご利用をお待ちしております!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
カレー、うどんのサービスは良いが、WiFi環境が悪過ぎてかなりストレス。スーツなどを掛ける場所も少なく、出張など長期の滞在には向かない。
Stayed 18 nights in Feb 2020
Response from ホテルアベスト姫路 横地 on Mar 4, 2020
この度は数多くある姫路のホテルの中からホテルアベスト姫路にご宿泊賜りまして、誠にありがとうございます。大事なご宿泊に当館をご利用して頂きまして誠にありがとうございます。私たちスタッフ一同、感謝の気持ちでいっぱいでございます。 しかしながら、当館に滞在中はお客様に快適な空間をご提供できず、設備面でご迷惑をお掛けいたしました事、心からお詫びを申し上げます。 この度はお忙しい中、貴重なご意見を頂戴し誠に有り難うございました。またのお越しをスタッフ一同、心からお待ち申し上げます。

8/10 Good

SEIGO

Traveled with family
Liked: Room comfort
リーズナブルなホテル
家族で滞在しました。施設は少し古い感じでしたが、スタッフの対応は非常に良かったです。
Stayed 1 night in Feb 2020
Response from ホテルアベスト姫路 横地 on Feb 19, 2020
この度は数多くある姫路のホテルの中からホテルアベスト姫路にご宿泊賜りまして、誠にありがとうございます。大事なご宿泊に当館をご利用して頂きまして誠にありがとうございます。私たちスタッフ一同、感謝の気持ちでいっぱいでございます。 また、姫路にお越しの機会がございましたら、是非、当館にお立ち寄り下さいませ。スタッフ一同、心からお待ち申し上げます。

8/10 Good

MARI

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from ホテルアベスト姫路 on Feb 14, 2020
この度は数多くある姫路のホテルの中からホテルアベスト姫路にご宿泊賜りまして、誠にありがとうございます。大事なご宿泊に当館をご利用して頂きまして誠にありがとうございます。またのお越しをスタッフ一同、心よりお待ち申し上げます。