“We couldn't even check in: the automated system found our booking but said "Sorry your room isn't available". But we'd already paid + booked and gotten confirmation. It was about 10pm, and there was nobody at the property to talk to. Luckily a neighbor walking past knew the owner's phone number, and called him. He answered and was very friendly but said he wasn't nearby, and gave us the phone number of someone named "Jacqueline" who was supposed to be nearby and could help... but nobody answer……
“Hotel elegante e confortevole, camera pulitissima e spaziosa. Dalle finestre si gode la vista sulle vie del centro storico, mentre dalla terrazza al quarto piano il panorama è sul castello di Burgdorf e sulle vicine montagne.
La colazione viene servita al pian terreno dove le bravissime ragazze dello staff sono guidate dal signor Ferdinand, che coccola gli ospiti con garbo ed efficienza.
Consigliatissimo!”