Dirty and old
Posted Jul 11, 2016 on Hotels
Room was dirty and old: musty smell, large carpet stains, spider webs, toilet stains, crumbs on the counter, dirty wallpaper and stains on the ironing board. At least the linens looked clean. the dumpster was overflowing there were itens left by it. They were out of soap during our stay.
Comment from Hotel Management
Aug 4, 2016 by General Manager, Hotel Management
Dear Valued Guest,
Thank you so much for taking the time out of your busy schedule to tell us your experience during your stay with us.
I with the rest of my employees are sincerely sorry for your room not being up to par. My housekeeping manager, and myself check rooms daily to try to make our hotel a home like experience for our wonderful guest. I am happy to say that we have recently went through major renovations in the past week with new carpet, paint, and furniture.
Again, I am deeply sorry and as always thank you for your business.
I hope you will give us another try on your next visit to this area.