Reception

Reviews of Studio 6 Suites Hinesville, GA

2 out of 5
Studio 6 Suites Hinesville, GA
738 E Oglethorpe Highway, Hinesville, GA

Reviews

6.0
Rating 10 - Excellent. 36 out of 187 reviews" "
Rating 8 - Good. 37 out of 187 reviews" "
Rating 6 - Okay. 38 out of 187 reviews" "
Rating 4 - Poor. 25 out of 187 reviews" "
Rating 2 - Terrible. 51 out of 187 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Curtis

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had roaches
Stayed 3 nights in Apr 2024

4/10 Poor

Kelli

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I guess you get what you pay for but we only got 2 pillows on each bed. Said they didnt have any extra and that they were booked...A/C was crazy loud and say several bugs in the room overnight ajd in the morning
Stayed 1 night in Mar 2024

2/10 Terrible

janae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very dirty nasty alarm kept going off the ladies at the front desk were very nasty nd disrespectful
Stayed 1 night in Mar 2024

2/10 Terrible

Kyle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up leaving after being there for 14 minutes. It felt very unsafe to stay there. Creepy vibes from the start. I was told I couldn’t have a refund because I had been in the room for more than 10 minutes. The cost of losing what I paid to rent the room was not worth my life. Do not make the same mistake I did when booking here.
Stayed 1 night in Feb 2024
Response from aesha patel on Feb 11, 2024
we sincerely apologize for any inconvenience caused. however, as per our policy we are unable to issue a refund for check in exceeding 15 minutes while our front desk staff did offer a room type change it was declined in favor of checking out please be assured that there is no need for concern regarding the refund as you were compliant with our policies from your end. we acknowlodge the challenges our guests may face due to our property location on a main road. we assure you that we will review the matter throughly. we extend our sincerest apologies for any inconvenience experienced. sorry once again.

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Never even got to check in. Told me my credit card was declined. Then found my reservation 2hrs later after i had to go somewhere else. And then charged me a day for canceling. Already was booked and would like a refund.
Stayed 2 nights in Oct 2023

10/10 Excellent

Latasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when I’m away from home.
This the place I stay at, every time I visit Hinesville. Affordable, clean, & safe but more importantly to me is great customer service.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi Latasha,Thank you for taking time to share your review with us. We're happy to hear the stay was great we hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Eddie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Diamond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice and they are improving on them, clean, quiet, and employees are nice and mindful not to disturb you unless needed.
Stayed 3 nights in Aug 2023

10/10 Excellent

Tabatha

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lady at the front was very rude
Stayed 1 night in Aug 2023

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The staff wasgreat
Stayed 2 nights in Aug 2023

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Half of the lights didn't work. The toilet stops the bathroom door from closing and worst of all there was a bullet hole in the headboard
Stayed 1 night in Aug 2023

8/10 Good

Gemma

Traveled with family and small children
Liked: Cleanliness, staff & service
I liked the cleanliness of the property and that's the most important one. Aircon wasn't that cold and curtains were old and ripped. Other than that everything is ok for the price nightly.
Stayed 3 nights in Aug 2023

2/10 Terrible

james

Disliked: Cleanliness, amenities, property conditions & facilities
They were remodeling and the noise. Web site said pool was open it wasn't and serving breakfast and wasn't. A/c hardly worked.
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Not what I expected, but doable
Stayed 3 nights in Jul 2023

6/10 Okay

Neta

Stayed 1 night in Jul 2023

4/10 Poor

Jamiria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms smelled and had roaches
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip we stayed was clean and very comfortable good place to stay very friendly staff.
Stayed 1 night in Jun 2023

8/10 Good

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
You can smell the cleaning products in the room upon entering. The carpet and sofa chair were stained. You can tell they have never been cleaned. The beds sink in the middle when you laid in them. No back support at all.
Stayed 1 night in May 2023

6/10 Okay

Sylvia

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Craig A

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast, pool, or quiet. I booked this room over other options because it stated it had a breakfast and a pool and a hottub. Never found any of those. I'd have gladly paid more to have these amenities elsewhere. Instead I was stuck with a non refundable room and no vacancies elsewhere... otherwise I'd have found another hotel. Worst experience. Kept asking them to *not* go in the room and they did every day. Toilet would not flush properly. Room smelled of smoke even though it was a non smoking room.
Stayed 3 nights in May 2023

10/10 Excellent

Branden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

4/10 Poor

John W

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Sad
This facility is so outdated it will take a great deal of money to bring it up to competitive standards. The room was dark and dank with light fixtures that didn’t even have a bulb in it. Until this property goes through a complete renovation I will not stay here again.
Stayed 6 nights in May 2023

8/10 Good

Jermaine

Stayed 1 night in May 2023

10/10 Excellent

William

Stayed 4 nights in May 2023

6/10 Okay

Crystal

Stayed 1 night in Apr 2023

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Ronita R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast was included like the paper said in my room. Other then that will be going back. Thanks
Stayed 1 night in Apr 2023
Response from Danny patel on Apr 3, 2023
we'd like to apologize for the inconvenience you had.

2/10 Terrible

Essence

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room we got had roaches. They were dead so I’m guessing the room was bombed and no one came to clean it and tried to house someone in it! The next room, everything was fine u til we tried to leave and the door wouldn’t lock from the outside. Every time we left, we had to pack up all of our things and take it with us and redo, every time. They claimed they didn’t have any other rooms available. They even booked someone in the old room we were in, that had roaches. They were very rude and this should be a free stay, to anyone, any time. It was that bad! I do NOT recommend.
Stayed 2 nights in Mar 2023
Response from Danny patel on Apr 3, 2023
we are truly sorry to hear that your recent visit was less than perfect. our customers know we're committed to the highest form of professionalism and honesty.

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, stinky rooms..
Stayed 1 night in Mar 2023
Response from Danny patel on Apr 3, 2023
we'd like to apologize for the inconvenience you had.

2/10 Terrible

Lori

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. There was roaches in the drawers and crawling on the bed. I killed 3 within 5 minutes of being in the room. I went to tell the night man and he called me a liar. He said I didn’t kill any roaches that he rents rooms all the time and have had no complaints. He was awful and rude
Stayed 1 night in Mar 2023
Response from Danny patel on Apr 3, 2023
we'd like to apologize for the inconvenience you had.

8/10 Good

Latasha

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Jackie

Traveled with partner
Liked: Property conditions & facilities
Great stay it was quite so I can rest and do my homework for school.
Stayed 1 night in Jan 2023

4/10 Poor

Brittney

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was very friendly,the room appeared older moderate cleaned,which was not favorable but it was a room. Untill i saw the roaches.

6/10 Okay

Tammy

Traveled with group
Disliked: Amenities
Pool was closed the entire time of our stay. They removed our ac from the room to service it. It was 98 outside and they did it around 2pm... The hottest part of the day. Room was clean and bug free. Very stingy with linens. Require a $50 deposit which is automatically placed on your credit card even if you're paying cash.
Stayed 3 nights in Sep 2022

2/10 Terrible

Corey

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged my card a additional 156.00 dollars its refundable but that was more than the room couldn't get extra towls plus there were someone elses dirty cloths and 2 dirty diapers under foot of the bed
Stayed 2 nights in Aug 2022

4/10 Poor

Joann

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
The bedsheets were disgustingly dirty. The bathroom and toilet had the previous renters bowel movement in the toilet and the seat was broken. We called the front desk and no one came to fix it. The windows and mirrors had a film over them like a dirty rag whipped it down. The counters and bedside table was sticky and dusty.
Stayed 2 nights in Aug 2022

2/10 Terrible

Martha

Disliked: Property conditions & facilities, room comfort
Terrible
The Bed was very harrd, roaches was in the bathroom. The door had a large gap! The curtains was stained and tore up! The linen was stained up.
Curtains was ripped
Roach in bathroom
Stayed 1 night in Aug 2022

8/10 Good

JK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was good. The property facilities and grounds are screaming for an upgrade and a deep remodeling to bring it to a nicer place to stay.
Stayed 9 nights in Jul 2022

6/10 Okay

Justin

Stayed 1 night in Jul 2022

2/10 Terrible

Destiny

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2022

8/10 Good

Dionne

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Provided it’s purpose
Stayed a second night. First room was average roadside hotel. Not fancy but good to crash. Return for second night, different room was a little rougher….spackle on the walls and broken lampshade but still good to crash. Slightly overpriced venue but provided its purpose
Stayed 1 night in Jun 2022

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2022

8/10 Good

Dequez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good I liked the employees. Had to check out early but someone was always there to be helpful.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible room!
Room was horrible!!! Window was broken, curtains in room were torn up and didn’t close all the way, wall had been repaired and painted over and was falling off the wall. Bed was comfy only good thing about that room! The lobby was shut down and had to use a walk up window in which I had to call a number to get someone in the middle of the day. Would not recommend! Priced too high also
Stayed 1 night in May 2022

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
It was ok.
Stayed 2 nights in May 2022

2/10 Terrible

Jasmine

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend
The guy at the front desk said he would charge my card once for incidentals and then turned around and charged me twice. Then when I asked why he says “don’t worry about it you”lol get it back in 4-5 business days like I don’t have stuff to do in that time. Then my room was full of cobwebs and food in the corner and it looks like someone got in a fight in the bathroom b/c door was broken at the bottom. A/C was falling apart and rags were wet when we checked in after midnight. Police was outside arresting someone. This hotel was a hot mess and I’ll never come back again.
Stayed 1 night in May 2022