Tiny rooms for a high price.
Posted Sep 13, 2016
We stayed in a supposed king suite that seemed more like a standard room that had been separated into two rooms. There was no table to eat on and no plates to use the microwave with. The bed filled the bed room with barely enough room to get into the bed from the side. No chairs in the bedroom as they would not fit.
The room smelt very musty and the ceiling fans were dusty. Our side table was covered in melted wax on the side closest the bed.
The bathroom shower was missing a liner, and the toilet had no seat cover which is disgusting in my personal opinion.
The staff were very kind and generous but the amenities were tiny and subpar for the price.
When we first arrived we scoured the area for another hotel but came up empty handed due wanting to be within 20 minutes of an event we were in town to attend. The televisions were passable if they had any hd television but they do not. They are using sd feed on hd tvs which produces fuzzy messes of bad picture and black bars. It was nice they included hbo and hbo 2, that was unexpected and nice.
Comment from Hotel Management
Sep 16, 2016 by Sahar Sarfraz , Hotel Management
Thank you so much for taking the time to share your experience of your stay with us and of course, for also staying with us! Your feedback is vital to our success and we appreciate the specifics you shared about your stay. We are disappointed with the dissatisfaction you experienced with the hotel rooms. All bathroom toilets have seat covers on it and we rechecked this after reading your review so I'm not sure if we missed something. We also have plates at front desk that can be given upon request. Your feedback is very important as this is a way for us to find out what we need improvements on. I will be sure that our staff are aware of this review and will take measure in ensuring everything you mentioned is looked at. Wishing you all the best and once again, thank you so very much!