Ratings based on 1,225 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Pleasant surprise

Posted Nov 12, 2017
Pros: Large room - nice bed - with firm mattress & excellent linen. Good size bathroom with nice shower, counter space, robes, amenities.
Cons: Lobby was a little stuffy on check-in & shades could have been lowered so that direct sun would not heat up the reception area
Location: 5 minute walk to train station along pedestrian deck but far away enough to be quiet & not crowded. Easy train ride to ferry to Miyajima Island
I am not usually a fan of Sheraton Hotels but this facility was outstanding. Conveniently located near the main train station but not right in it. Staff was very friendly & polite as in all of Japan. Corner room was very nice - spacious, tastefully decorated, very comfortable firm mattress with nice linen. The bathroom was very nice - good size - excellent shower & tub, robes, nice amenities, good counter space. High-speed internet, good size TV that can be rotated to watch from bed. The included buffet breakfast was very good also - wide selection of food - eggs cooked to order - lots of choices for meal and bread. Overall the stay was very pleasant & exceeded our expectations in all ways. Would not hesitate to stay again or recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel

Posted Oct 24, 2017
Enjoyed my two nights here, gorgeous design, spacious rooms, super clean and modern amenities. Design concept is warm and inviting. Right next to the train station to go to Miyajima. Can't be in a better place when you are in Hiroshima Charlotte
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent hotel and location

Posted Oct 12, 2017
Pros: Location, room and breakfast
Excellent room and hotel location, All staff were very pleasant and courteous
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
Great hotel and staff. would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Ontario Canada

Roomy room

Posted Sep 23, 2017
Great location and plenty of room, clean, modern, and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenience and comfort

Posted Sep 22, 2017
The hotel is conveniently located to all areas so its easy to get around. The facilities were good, comfortable rooms and the staff very attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheltenham UK

Best Hotel of our holiday!

Posted Sep 19, 2017
Pros: Brilliant location, right next to station, lovely modern room, great view, very friendly and helpful staff.
Cons: Remove charge to use swimming pool.
Location: Right next to station, 30 minutes walk to the Atomic Dome and Peace park.
Lovely hotel, huge modern room with great view from 15th floor. Breakfast was excellent, buffet style with huge choice, the fried eggs were lovely! Only negative thing was the extra charge (1,600¥) to use the pool, strange to be a guest at a hotel and be charged extra to use their facilities!?
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
Very handy location right beside the train station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best beds in Japan

Posted Sep 15, 2017
Great location, Buffet ok, BEDS ARE GREAT, 1 minute walk from the station.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Great choice in Hiroshima

Posted Sep 3, 2017
Pros: The service
Without doubt one of the best choices to stay in Hiroshima. Is not a 5 stars hotel but is well located, clean, with nice rooms and excellent service!!!