Posted Aug 17, 2016
We were really please with our stay at ANA Crown Hiroshima. Staff were all efficient, helpful and polite - nothing was too much trouble. They kindly organised baseball tickets for us and also stored our luggage while we went for a couple of days in Miyajima. Breakfast was tasty with a good range of buffet continental and Japanese options (we ate out for dinner as the location is central and lots of options close by) and no delay/trouble finding a table. Rooms comfortable, well air-conditioned and very clean. Also TV had BBC News and CNN.
We will definitely stay here again when visiting Hiroshima.
Comment from Hotel Management
Aug 18, 2016 by Hotel Staff, Hotel Management
Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip.
We are pleased to hear that our staff and service met your expectation.
However, we sincerely apologize for your unpleasant experience at our pool.
We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings.
We sincerely hope that your business or pleasure will bring you back to Hiroshima again.
It is a great pleasure to have you as our guests again.