Convenient location, but rundown
Posted Aug 13, 2016
I was very shocked with my experience at this hotel because so many other people wrote such great things! The hotel is in a convenient location. I got there easily by taking a 10 minute tram ride and then a 10 minute walk. The hotel staff were very friendly and helpful. The hotel lobby is very modern and clean, but my hotel room was so dirty! The walls had a lot of stains. It looked like someone had spilt soda on them and didn't wash it off. I could feel crumbs and dirt on the carpet under my feet. I could see it as well. It clearly needed to be vacuumed. The bathroom sink didn't drain properly and the pipe leaked if I ran the water for more than 2-3 minutes. There was more than the usual mold build up around the sink drain and on the shower tiles. If you look at the photos of some of the hotel rooms, the bathroom has a glass window with binds that look out to the bedroom. The blinds in the bathroom I had were covered in a thick layer of dust and mold. I couldn't believe it! Later that night, I noticed that there was a layer of dust on almost everything: the TV, the desk, the headboard. I know dust builds up easily, but this was more than usual. Even after asking for the room to be cleaned again, it was still dirty! The dust and mold weren't removed! I had to wipe it off myself! If I hadn't wiped it off, I would have felt disgusting my entire stay! Maybe the larger rooms are cleaner and nicer, but the average rooms are not worth the stay!
Comment from Hotel Management
Sep 18, 2016 by Rooms, Hotel Management
Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima.