Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from l'Hospitalet de Llobregat

Estada rápida por Hiroshima

Posted Sep 10, 2016 on Hotels
Habitación pequeña y en buen estado, no esperen grandes lujos. Personal amable y servicial. Zona bastante céntrica, a 10 minutos a pie del Peace Park y a 20 de la estación del Shinkansen.
Comment from Hotel Management
Sep 18, 2016 by General Manager, Hotel Management
Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima.
4 out of 5
by A verified traveler

Nice Hotel Close to Hiroshima Sights

Posted Aug 23, 2016
Very clean, very friendly and reasonable price compared to other hotels in the area. If you're willing to walk 15-40 minutes you won't need a taxi for most sight seeing. Taxi was ¥1000 to train station. Convenience stores and shopping mall with grocery are 5 minute walk away. Only complaints were super small refrigerator and portable table provided instead of a desk or counter. Overall a nice hotel I would recommend.
Comment from Hotel Management
Sep 18, 2016 by Rooms, Hotel Management
Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima.
4 out of 5
by Karen

Posted Aug 22, 2016 on Hotels
The hotel was great other than the bathroom. It had a window which did have a blind and a clear glass door. The position of the mirror meant you could see into the toilet from the bed which I found a bit weird and spoilt the room for me. Other than that it was a good location. 30 walk to station and short walk to Peace Garden
Comment from Hotel Management
Sep 18, 2016 by General Manager, Hotel Management
Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima.
4 out of 5
by A verified traveler

ノータイトル

Posted Aug 20, 2016
 ビジネスホテルの大型版かな 客室まで誰でも出入り可能 セキュリティに問題を感じた エアコン寒すぎ 調整に苦労した ルームサービスの案内すら無かった まぁこんなもんか
Comment from Hotel Management
Dec 3, 2016 by Rooms, Hotel Management
この度はオリエンタルホテル広島をご利用頂きまして誠に有難うございます。 又広島市内でご宿泊のご予定がございましたら、是非オリエンタルホテル広島にお越しくださいませ。 従業員一同心よりお待ち申し上げております。
3 out of 5
by A verified traveler

ただの感想

Posted Aug 20, 2016 on Hotels
二人で宿泊 冷蔵庫あったのが気がつかなかった ユニットバスが少し汗臭い感じだった 到着した後グレードアップされててちょっと得した
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
この度はオリエンタルホテル広島をご利用頂きまして誠に有難うございます。 バスルームではご不便をお掛けし申し訳ございません。 又広島市内でご宿泊のご予定がございましたら、是非オリエンタルホテル広島にお越しくださいませ。 従業員一同心よりお待ち申し上げております。
4 out of 5
by A verified traveler

Posted Aug 20, 2016
全館wi-fiの環境が快適に整っていた。22階の和食レストランを利用しましたが、値段も手頃で美味しかったです。
4 out of 5
by A verified traveler from 横浜

立地のよい快適なホテル

Posted Aug 19, 2016
朝ごはんが美味しかった。 お部屋に備え付けのシャンプー、リンスがとても良く、購入して帰りたいくらいだった。 ソファがしっかりしていたので、小学生の息子はソファで寝ていました。 コンパクトなホテルですが、清潔感と高級感がありよかったです。
Comment from Hotel Management
Dec 3, 2016 by Rooms, Hotel Management
この度はオリエンタルホテル広島をご利用頂きまして誠に有難うございます。 又広島市内でご宿泊のご予定がございましたら、是非オリエンタルホテル広島にお越しくださいませ。 従業員一同心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted Aug 17, 2016
ちょっとアクシデントがあったのですが、迅速、かつ丁寧にご対応して頂き大変助かりました。ありがとうございました。
Comment from Hotel Management
Dec 3, 2016 by Rooms, Hotel Management
この度はオリエンタルホテル広島をご利用頂きまして誠に有難うございます。 又広島市内でご宿泊のご予定がございましたら、是非オリエンタルホテル広島にお越しくださいませ。 従業員一同心よりお待ち申し上げております。
2 out of 5
by A verified traveler from Boston, MA

Convenient location, but rundown

Posted Aug 13, 2016
Pros: Convenient location
Cons: Cleanliness, cleaning procedures, updating, carpets, blinds
Location: Everything is within walking distance: restaurants, shopping, attractions.
I was very shocked with my experience at this hotel because so many other people wrote such great things! The hotel is in a convenient location. I got there easily by taking a 10 minute tram ride and then a 10 minute walk. The hotel staff were very friendly and helpful. The hotel lobby is very modern and clean, but my hotel room was so dirty! The walls had a lot of stains. It looked like someone had spilt soda on them and didn't wash it off. I could feel crumbs and dirt on the carpet under my feet. I could see it as well. It clearly needed to be vacuumed. The bathroom sink didn't drain properly and the pipe leaked if I ran the water for more than 2-3 minutes. There was more than the usual mold build up around the sink drain and on the shower tiles. If you look at the photos of some of the hotel rooms, the bathroom has a glass window with binds that look out to the bedroom. The blinds in the bathroom I had were covered in a thick layer of dust and mold. I couldn't believe it! Later that night, I noticed that there was a layer of dust on almost everything: the TV, the desk, the headboard. I know dust builds up easily, but this was more than usual. Even after asking for the room to be cleaned again, it was still dirty! The dust and mold weren't removed! I had to wipe it off myself! If I hadn't wiped it off, I would have felt disgusting my entire stay! Maybe the larger rooms are cleaner and nicer, but the average rooms are not worth the stay!
Comment from Hotel Management
Sep 18, 2016 by Rooms, Hotel Management
Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima.
4 out of 5
by A verified traveler from 大阪

誠実な対応

Posted Aug 12, 2016
Pros: 静かな時間と利便性
Cons: なし
Location: 食事と仕事に便利な場所にある
優しくて誠実なスタッフの的確な助言で初めての場所でも有意義な時間が過ごせました。他の方も、少なくとも嫌な思いはしないのではないでしょうか。次もまた、利用しよと考えています。
Comment from Hotel Management
Dec 3, 2016 by Rooms, Hotel Management
この度はオリエンタルホテル広島をご利用頂きまして誠に有難うございます。 又広島市内でご宿泊のご予定がございましたら、是非オリエンタルホテル広島にお越しくださいませ。 従業員一同心よりお待ち申し上げております。