Ratings based on 999 Verified Reviews

4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2017
Re-defines the Sheraton brand - Outstanding locatition by the train statio
5 out of 5
Recommended
for Everyone
by A verified traveler from HKG

Nice classy hotel close to JR Station

Posted Jan 23, 2017
A lovely hotel with exceptionally good service. The room is spacious, well furnished and tidy. Excellently located next to the Hiroshima Station. Lots of restaurant and shopping malls nearby. Fortunate to have taken a very delicious and value for money buffet in the hotel restaurant. Marvellous stay!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Great location, modern hotel

Posted Jan 14, 2017
This is one of the nicest hotels I've stayed at. The room was huge - not only compared to Japanese rooms, but elsewhere. The decor was nice, staff friendly and attentive, and it's location right next to Hiroshima station made it easy when catching the Shinkansen - an undercover walkway connects th station with the hotel. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Great hotel right near hiroshima station

Posted Jan 12, 2017
Being near the station is great when you are travelling on shinkansen with lots of luggage. All english speaking staff and very polite and friendly. A great spa too although they do charge you to use the pool and jaccuzzi.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Excellent hotel

Posted Dec 6, 2016
Pros: Location, price, room size.
Location: close to train station and hop on/off tourist busses (that JR Rail passes can be used on)
Excellent hotel, perfect for a short trip to Hiroshima.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel

Posted Nov 27, 2016
Good staff, good ubication, excelent service and restaurant in the area .
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Best Hotel in Hiroshima

Posted Nov 20, 2016
Recently renovated so everything is fresh and modern. The spa and pool facilities are spotless. The hotel is located right at the train station so you have easy access to everywhere. We're a family of 4 and booked 2 adjoining rooms and the hotel staff was very accommodating and the rooms were ready for us and perfect. The Chefs and kitchen staff are very sensitive to guests with food allergies and are very accommodating to special requests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice hotel, maybe a tad expensive

Posted Nov 17, 2016
Room was great, facilities were great. Room rate wasn't too expensive for what you get but the extra services and restaurant were overly pricey. For instance, a beer is $12! Happy hour wine is $10! A pretty meager buffet breakfast is $25 per person. That's how much a Belagio vegas buffet costs and you get a ton of options there - including crab legs! Everything else was great tho - so just a minor quibble with the hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2016 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler from melbourne

comfort plus

Posted Nov 11, 2016 on Wotif
Pros: Our double room was spacious , large bed which was extremely comfortable. Bathroom facilities were great and plenty of personal amenities.
Cons: Another English speaking channel apart from news would be great for guests who do not speak Japanese.
Location: Very close to the station, a two minute walk once you find the right exit. Plenty of little Cafes around and also a large supermarket if required.