Ratings based on 282 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located pleasant hotel

Posted Aug 23, 2017
The front of the hotel can be noisy as you the Main Street and the railway are within 150 yards. The views are great though. Reception seemed a bit chaotic but it was peak season. Location is ideal for the town station and sightseeing
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great location

Posted Aug 16, 2017
Pros: Location
Cons: Improve the toilet ventilation
Location: Very central to lots of sights and activities
We were upgraded to the largest room with a balcony which was great. Very close to the cathedral and boat tours. Very clean.
5 out of 5
by Michael

This traveler left a rating score only Posted Jul 29, 2017 on Hotels
5 out of 5
by Alan

This traveler left a rating score only Posted Jul 20, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Albany, NY

Nice hotel in perfect location

Posted Jul 19, 2017
This hotel is nicely decorated, very clean and the staff is very pleasant and helpful. They helped us set up tours, find a place to do laundry and there is also a nice breakfast buffet available daily. The hotel is located just around the corner from the town square with a lovely carousel, the historic cathedral and more. We could not be more pleased with our stay.
5 out of 5
by A verified traveler

Very happy

Posted Jul 18, 2017 on Hotels
Hotel Gutenberg was excellent, staff were very helpful and generous, room offered everything required, great location right across from Cathedral and near the River, all in all a very happy stay.
5 out of 5
by JESS

Historic hotel with all the modern conveniences.

Posted Jul 5, 2017 on Hotels
Great staff, great hotel, great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017
Very clean. Very nice staff who speak English. A bit surprised that our room was a small, "attic" room reached by elevator to 4th floor and then stairs to the 5th floor. Quaint with great rooftop views. Rooms on floors 1-4 appeared to be normal size. Be sure to read small print regarding $14 per person up charge for breakfast. Hotel is onry 2-3 blocks from Strasbourg Notre Dame Cathedral.
4 out of 5
by laura

in the heart of the city

Posted Jun 18, 2017 on Hotels
clean and comfortable, WiFi did not work
4 out of 5
Recommended
for Couples
by A verified traveler

Great city centre location

Posted Jun 12, 2017
One night stay. Comfortable and very helpful staff who quickly found a doctor when my wife woke up with conjunctivitis