Ratings based on 424 Verified Reviews

4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel good location

Posted Mar 23, 2017
It was great thank you very much ...xxxxcc nbvvhfcn
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing weekend break in Lille

Posted Mar 7, 2017
This hotel was great for a weekend visit to Lille. It is beautifully decorated with art work and has a spacious and lively bar that offers music performances at various times of the day.The staff is very attentive and pleasant. The in door pool and spa facility are excellent for relaxation. The room was elegantly decorated with comfortable bedding and view of interior garden. The hotel is located within 5-10 minutes walk to old town. Will definitely come back!
5 out of 5
by Sarah

Wonderful!

Posted Feb 22, 2017 on Hotels
Unique and lovely hotel with courteous and helpful staff. Truly enjoyable weekend!
5 out of 5
by Bernard

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb hotel

Posted Dec 21, 2016
A beautiful hotel in a great location with excellent facilities. There always seemed to be plenty of staff on hand - and always friendly and helpful. We particularly enjoyed the lounge/bar/foyer area - very comfortable with a lovely relaxed atmosphere. Whilst breakfast is not cheap, there is plenty of choice - all of excellent quality - and the staff are attentive and professional.
4 out of 5
by A verified traveler

Great service

Posted Dec 20, 2016 on Hotels
We booked a superior room which was on the ground floor. The room was compact with nowhere to sit other than on the bed. There was a small lobby and a good sized bathroom but to use the shower one had to climb in and out of the bath which was quite high and the shower head height could not be altered as it kept slipping down. The room was very hot even though we turned the heating off. Bar area was vey nice as was the breakfast room. Service was excellent, valet parking available but expensive! Located about 1km from the lively town centre.
5 out of 5
Recommended
for Everyone
by A verified traveler from canterbury

An excellent experience

Posted Dec 15, 2016
Cons: Can't think of anything
Location: Lille
Great building good food quiet and comfortable room . All you want in a hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice old building beautifully maintained

Posted Nov 20, 2016
It is really a beautiful place: great, spacious room, courteous staff, extremely accommodating. Warm, cozy atmosphere. Close to the center of the old city and all amenities. Fantastic coffee and drink selection at bar truly unparalleled. They currently have a sewer issue though. The smell in the bathroom was nauseating and did not disappear for my whole 3 day stay. Showering in there was like torture. To sleep with that smell I had to shut the bathroom door and pack the base of the door with towels and open the window a bit in the middle of winter. I mentioned it to the cleaning staff, left a note in the bathroom: nothing changed. I mentioned it at checkout and he acted only mildly surprised. I believe they are well aware of it. Hopefully this will be sorted in the short term as I would love to return there on my next trip.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Business trip