Ratings based on 354 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
5 out of 5
by RAGENIA

Such a wonderful spot and warm friendly staff

Posted Oct 11, 2017 on Hotels
Absolutely the best. The staff was awesome! The location was perfect. And the roof top Jacuzzi!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from letchworth

Good hotel close to the centre

Posted Oct 5, 2017
Pros: Close to the centre
Cons: not really A WELL RUN HOTEL
Location: Every thing you need from city break is close by
Lovely hotel close to the centre run by a family who care about you and there hotel Each room has a personal touch that only a family run hotel can deliver. Well run hotel if we go back we would rebook the same hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel and walking distance to piazza

Posted Sep 8, 2017
Pros: Everything and very good breakfast
Cons: None
Location: Centrally located
Friendly staff. Comfortable bed. Fabulous shower. Felt very safe as an alone traveler.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great staff,very clean

Posted Sep 7, 2017
Staff where helpful and polite. Good position for town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice place, clean and close to historic centre

Posted Sep 6, 2017
We only spent one night. Everything was perfect: the room, breakfast and location of the hotel. However, the parking for the car was about 5-10 minutes walk from the hotel. Not far, but I would have wanted to know it before booking.
5 out of 5
by Paulo

Very nice hotel

Posted Aug 30, 2017 on Hotels
Very friendly staff that accomplish to make you feel welcome and comfortable!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Fantastic

Posted Aug 27, 2017
I stayed with my daughter for 5 nights. The hotel was immaculate and the small staff team very friendly and helpful. The room was quiet. The breakfast varied and delicious. The hotel was very close to the historic centre - only a 10 min walk - so a fantastic place to stay. Thank you.
4 out of 5
by Venus

Posted Jun 17, 2017 on Hotels
it was good but really not suggest to drive there, very limited parking.
1 out of 5
by marnie

Really unprofessional and uncaring people.

Posted Jun 1, 2017 on Hotels
Couldn't stay there due to an unexpected change . Didn't ask for a refund, just wanted to change night and even pay difference, they had availability and wouldn't work with us . They were horrible and even hung up on us. They were so uncaring . Luckily, we rarely deal with people like that.