Ratings based on 1,444 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
The staff was excellent it was unbelievable located for everything just a wonderful experience I would higher recommend the Belmond to everyone staying in charleston
Comment from Hotel Management
Sep 13, 2017 by Sarah Lux, Hotel Management
We are so glad you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Very nice hotel in center of town

Posted Sep 5, 2017
This is an excellent hotel located right in the center of town and close to all attractions and the historic monuments. The staff were great and the room on the 8th floor Club level was very nice and completely updated. The free breakfast at the Club level was also great. I highly recommend this hotel.
Comment from Hotel Management
Sep 5, 2017 by Sarah Lux, Hotel Management
We're so glad you enjoyed your stay on our Club Level! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Couples
by A verified traveler from Maryland

Lovely city, lovely hotel!

Posted Sep 5, 2017
Pros: Service, location, and ambiance.
Cons: It is a little pricey
Location: Everything is within steps
Great stay. Asked for early check and got it no problem! Perfect location near most attractions and just steps from the market. Charleston Grill in the hotel is a fantastic restaurant with impeccable service!
Comment from Hotel Management
Sep 5, 2017 by Sarah Lux, Hotel Management
We're so glad you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in the Center of Charleston

Posted Sep 4, 2017
Pros: We enjoyed the Club Level service. The drinks and treats offered throughout the day was a welcome joy.
Cons: The mattress could have used an upgrade. It was not terrible but borderline needing replaced.
Location: This location places you in the heart of the shopping, entertainment, restaurant, and historical sites of the Holy City.
The staff and accommodations were excellent and the location is a perfect jumping off point all things Charleston.
Comment from Hotel Management
Sep 5, 2017 by Sarah Lux, Hotel Management
We're so glad you enjoyed your stay on our Club Level! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

my getaway

Posted Aug 31, 2017
Pros: Everything.
Cons: Pool area: more chairs.
Location: everything was close, so we had to walk just 5-10 min
Hotel is excellent: clean, upscale, friendly, location is just perfect, food unbelievable good. Too bad I had only 2 nights.
Comment from Hotel Management
Sep 1, 2017 by Sarah Lux, Hotel Management
We're so glad you enjoyed your stay! Thank you for taking the time to give us your detailed feedback, as it is invaluable to our guests. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Amazing stay

Posted Aug 28, 2017
Rooms and public spaces are beautiful, spotless, and spacious. All staff were beyond helpful and kind. Amazing location, excellent food, tons of services. Bank-breaking room service, but was to be expected.
Comment from Hotel Management
Aug 29, 2017 by Sarah Lux, Hotel Management
We're so glad you enjoyed your stay! Thank you for taking the time to give us your detailed feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Excellent all around

Posted Aug 26, 2017
Great location, central to everything. Superb staff. Extremely attentive. Accommodations were top notch. Had one small issue with the room but the staff went out of their way to make it right. Highly recommended!
Comment from Hotel Management
Aug 28, 2017 by Sarah Lux, Hotel Management
We're so glad you enjoyed your stay, and everything was fixed to your satisfaction! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando, fl

Great hotel right down town.

Posted Aug 12, 2017
Pros: Location, comfort, staff, amenities
Cons: Slightly overpriced salon
Location: Right near market, lots of restaurants and shops nearby
The rooms were beautiful, all upgraded finishes. The restaurants, bars and shops were located on site or close by. Staff was nice, accommodating. Would recommend and would stay again.
Comment from Hotel Management
Aug 14, 2017 by Sarah Lux, Hotel Management
We're so glad you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2017
Hotel was centrally located and luxurious. Has nice shops and great restaurants within walking distance.
Comment from Hotel Management
Aug 10, 2017 by Sarah Lux, Hotel Management
We're go glad you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from The Bahamas

Belmond Club Floor Room

Posted Aug 8, 2017
Pros: All the amenities were good including the spa, indoor pool, fitness room. Club floor was very nice.
Location: The location was central downtown and easily accessible to shopping, restaurants, the market, waterfront etc.
The hotel was lovely, the room large and beautifully decorated. Concierge very helpful and booked all our restaurant and tour reservations. Would recommend the hotel highly.
Comment from Hotel Management
Aug 9, 2017 by Sarah Lux, Hotel Management
We're so happy you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!