Ratings based on 1,474 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great Location

Posted Oct 22, 2017
Wonderful location to restaurants and Charleston’s historic sites
5 out of 5
Recommended
for Everyone
by A verified traveler from Northport, NY

1st Class

Posted Oct 22, 2017
1st Class. From Check in to check out. We stayed on the Club Level for one night. The room was very clean an comfortable. The lounge area on the floor was excellent and relaxing. The hotel is equipped with great bars and restaurants and has some of the best shopping anywhere. Location was right where you want to be. We will be back to spend more time.
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia, pa

Excellent Charleston hotel!

Posted Oct 22, 2017
Beautiful hotel with real southern charm! Stayed 2 nights on Club Level. Top notch service from welcoming staff! (Thanks Haley for your excellent customer service at front desk upon arrival) First class accommodations came with first class service! Thanks everyone there for making our stay so very special! I would highly recommend your hotel to all our friends! This hotel is all about making their guests happy! Club Level staff were so kind and accommodating! Always a smile and ready to please! Thank you! Will be back to enjoy!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!

Posted Oct 11, 2017
Hotel was beautiful; restful and quaint rooms. All personnel were very helpful. Restaurants were very good. Close to many activities and shops. Definitely recommend!
Comment from Hotel Management
Oct 12, 2017 by Sarah Lux, Hotel Management
We are so gad you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Charleston's Best

Posted Oct 5, 2017
My family absolutely loved the stay at the Belmond Charleston Place. Stay Club level if you can, its well worth it! Be warned tho, Expedia lists a king bed with a sofa bed in a room, Belmond has no king and sofa bed at Club level.
Comment from Hotel Management
Oct 6, 2017 by Sarah Lux, Hotel Management
We are so glad you enjoyed your stay! Thank you for taking the time to give us your feedback, and for letting us know about the misinformation on Expedia. We will reach out to them immediately. We look forward to welcoming you again soon!
2 out of 5
by A verified traveler

Disappointing

Posted Oct 3, 2017
Pros: Nice rooms and pool rooftop
The room was very nice, clean and very comfortable however I must admit I was left very disappointed by my stay here. I really did expect more from this class and brand of hotel. Sometimes it's the little things but there was no alcohol options available in the mini bar and no coffee making facilities in the room. I felt this was a hugely overpriced option to explore Charleston from.
Comment from Hotel Management
Oct 9, 2017 by Sarah Lux, Hotel Management
We're glad to see you enjoyed your time in the Rooftop Terrace and Pool area! However, I hate to see you were disappointed with the rest of your stay. To remain in compliance with State Laws that regulate times of alcoholic beverage service, we do not stock liquor in the mini bars. We also do not currently have coffee makers in all room types, but we do have a Coffee Bar in the Lobby. We apologize for any inconvenience you may have encountered, and we appreciate you taking the time to give us your feedback. We would love to see you again next time you're in town!
5 out of 5
Recommended
for Everyone
by A verified traveler from Camp Hill, PA

Beautiful hotel, great location!

Posted Oct 2, 2017
Within walking distance of great restaurants shops and nightlife. Only problem, was our drain in tub didn't work right. But beautiful marble bathroom.
Comment from Hotel Management
Oct 6, 2017 by Sarah Lux, Hotel Management
We are so glad you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Great place

Posted Oct 2, 2017
Hotel staff helpful and knowledgeable. Beyond accommodating Spa very nice
Comment from Hotel Management
Oct 2, 2017 by Sarah Lux, Hotel Management
We're so glad you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from utah

World class hotel

Posted Oct 1, 2017
Upgraded to concierage level, great food and service. Complements to Nick, Ken and Andrea you were charming. Truly a wonderful classic hotel
Comment from Hotel Management
Oct 2, 2017 by Sarah Lux, Hotel Management
We're so glad you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Hotel

Posted Sep 26, 2017
This is the place to stay in Charleston. Truly a 5 star hotel with everything you would expect from a great establishment. The staff, rooms, pool and lobby area were fantastic. And the location is in the heart of Charleston, near everything. Its been a long time since I was able to say - My time there was perfect.
Comment from Hotel Management
Sep 28, 2017 by Sarah Lux, Hotel Management
We are so glad you enjoyed your stay! Thank you for giving us your detailed feedback, as it is invaluable to our guests. We look forward to welcoming you back the next time you're in Charleston!