Ratings based on 610 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
Very close to CofC. We were able to visit our daughter for an impromptu visit even though the hotels in walking distance were full.
5 out of 5
Recommended
for Everyone
by A verified traveler from charlotte, NC

Very nice renovation!

Posted Dec 30, 2017
I've stayed here a few times and always thought the decor was fine but it was recently renovated in a very modern design and its beautiful. Room is so spacious, nice view, parking easy, and great little spot for breakfast.
Comment from Hotel Management
Dec 30, 2017 by General Manager, Hotel Management
Dear Candie, thank you for choosing Courtyard Charleston Waterfront for your stay. We are delighted to read you loved the comfort of your well-appointed room and were impressed with the breakfast we offer. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Mark Thomas, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2017
Excellent hotel, good location. Room was comfortable and spacious. Only downside was that the in-room coffee was bitter.
Comment from Hotel Management
Dec 21, 2017 by General Manager, Hotel Management
Dear guest, thank you for choosing Courtyard Charleston Waterfront and for sharing your experience. We are thrilled to see you enjoyed the comfort of your well-appointed room and were impressed with the convenience of our location. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Mark Thomas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new brunswick, ca

Posted Dec 19, 2017
Great location Super helpful staff, especially the shuttle driver! They let us leave our car seat with them while we toured around downtown. Made things so much easier for us.
Comment from Hotel Management
Dec 19, 2017 by General Manager, Hotel Management
Dear Sarah, thank you for being our guest and sharing your wonderful review. We are thrilled to read you found our location perfect for your needs and that the service provided by our courteous associates made you stay a memorable one. All of us at Courtyard Charleston Waterfront look forward to welcoming you back soon. Mark Thomas, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Florence, SC

Nice river view hotel with wonderful service.

Posted Nov 25, 2017
Pros: Every thing.
Cons: My wife would like to have shower caps in bathrooms. In addition to the Bistro another optional more formal dining could be offered.
Location: Vicinity to the Medical University Hospital is a plus. That was the reason for our presence in Charleston.
This is a well renovated hotel. Our room was spacious and very clean and comfortable. The river view is wonderful from the patio area. Staff is so courteous and professional. Service and meals at the Bistro are very good and price is reasonable. We will certainly go to this hotel in our next visit to Charleston..
Comment from Hotel Management
Nov 26, 2017 by General Manager, Hotel Management
Dear Augusto, thank you for staying at Courtyard Charleston Waterfront. We are delighted to read you and your wife loved our courteous service and your well-appointed room along with the view it provides and that our location was perfect for your needs. Thanks once more for your business, and we look forward to welcoming you back soon. Mark Thomas, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft Wayne, IN

Beautiful Hotel

Posted Nov 6, 2017
Pros: I loved the overall Southern Charm of this hotel, but then the interior was cool and modern.
Cons: NA
Location: This was super close to everything. A few minutes from down town, and even closer to the highway.
This hotel was so perfect. It is quiet even though its location is easily accessed from the highway. The rooms were bright and very comfortable. The outdoor areas were super cute and always very well maintained. I cant wait to stay here again!
Comment from Hotel Management
Nov 7, 2017 by General Manager, Hotel Management
Dear Kasie, thank you for choosing Courtyard Charleston Waterfront for your stay. It’s a pleasure knowing you loved our convenient location and your well-appointed room. We look forward to welcoming you back soon. Mark Thomas, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Extremely friendly staff. Clean rooms. Helpful sta

Posted Nov 4, 2017
Friendly, clean, helpful . Nice ammentities, easy transportation provided, nice water view
Comment from Hotel Management
Nov 5, 2017 by General Manager , Hotel Management
Dear Rene, thank you for choosing Courtyard Charleston Waterfront for your stay. We are so happy you were overwhelmed not only by our friendliness but also with our spotless property. We hope to see you again soon. Mark Thomas, General Manager
5 out of 5
by A verified traveler

Perfect

Posted Oct 11, 2017 on Hotels
We were there because of visit to hospital and convenience.
Comment from Hotel Management
Oct 13, 2017 by James, Hotel Management
Dear Guest, thanks for the awesome feedback. We are thrilled to know our location was perfect for your needs and that you were satisfied with your stay. It was a pleasure having you at Courtyard Charleston Waterfront, and we hope to see you again soon. Mark Thomas General Manager
3 out of 5
by JAMIE

Nice hotel. Bad location

Posted Oct 5, 2017 on Hotels
The hotel itself was very nice and comfortable. Our room was nice but the bathroom door didn't close all the way. The bed was very comfortable. The elevators were very slow and warm and had a burning smell. The location of the hotel was terrible. There were no places to get food or drinks unless you brought it or bought it there. There was a bagel place .3 miles away but bc the hotel is on a 1 way "off ramp" you couldn't walk and the drive was at least 10 minutes depending on traffic. The pool was hot so it was not refreshing to get in on a hot day and you had to walk through the lounge area where people were eating or reading to get to and from the pool which was a little uncomfortable. They provided towels at the pool and the chairs were nice.
Comment from Hotel Management
Oct 9, 2017 by James, Hotel Management
It was disappointing to read your comments concerning your stay at our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Mark Thomas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Gorgeous hotel! Excellent staff! Beautiful view

Posted Oct 4, 2017
Stayed here on the first night of a girls' getaway. Staff is very knowledgeable and friendly. View was amazing! Sitting in the rocking chairs with a glass of wine was the best way to relax! About 10 mins away from historic area. Pool, fireplace and porch overlooking the water is perfect! Would definitely stay here again!
Comment from Hotel Management
Oct 6, 2017 by General Manager, Hotel Management
Dear Heather, thank you for choosing Courtyard Charleston Waterfront for girls’ getaway. It’s a pleasure knowing you loved the friendliness of our staff and the excellent facilities we offer. We look forward to welcoming you back soon. Mark Thomas, General Manager