Ratings based on 594 Verified Reviews

4.1 out of 5
77% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Quaint old inn but

Posted Nov 1, 2017
Pros: NEAL for sure, his expertise and insight&recommendations
Cons: Dark heavy drapes to block out exterior corridor lighting all through the night. You could almost read in the dim light coming through all night.
Location: Excellent location for historic points of interest and market
When staying, consider it is an old inn in a tight area of town so some things are to be expected such as small room, bath, no closets. What was not expected and perhaps just was poor timing was the loud disruptive construction taking place right outside our back side second level balcony beginning at 7 am. Making it unuseable, and we were in the backside of courtyard. You may ask about these things when booking. We also found the outside exterior corridor lights made our room "light" all night as if a small light was on in our room even with all blinds closed tight making it difficult to sleep if you prefer total darkness - so heavy drapes would help this. The staff - especially Neal - overcompensated all of this and breakfast/coffee/ice water/afternoon cheese&swine made up for these two things that can be easily fixed. But do ask about any ongoing construction and perhaps a darker area of the inn.
Comment from Hotel Management
Nov 9, 2017 by GMofEHI, Hotel Management
Thank you for taking the time to write about your recent stay. We are fortunate to have Neal working with us, he sure does know a lot of information. For future guests, if there is noise going on before 8 AM let us know. Construction is not supposed to start before 8 AM, unless they have a permit to do so. We hope that you will choose to stay with us again, the next time you are in the city!
2 out of 5
by A verified traveler

Posted Oct 9, 2017
Pros: exterior charm, location
Cons: decor, air conditioning unit, mattress.
Room is small with spartan decorations. Air conditioning is noisy. Mattress is very hard, seems chea.
Comment from Hotel Management
Nov 9, 2017 by GMofEHI, Hotel Management
I'm sorry that we did not meet your expectation. All the rooms, bathroom, and courtyard will be getting renovated in early 2018. I hope that you will give us another try in the future!
3 out of 5
by A verified traveler

Good location but way overpriced.

Posted Oct 6, 2017
Pros: Location
Cons: Cleanliness and amenities
There was a roach in the room and had to call to have room sprayed for mosquitoes. Not terrible but not great. Should book directly because price more in line with quality. Paid a third more by booking through Expedia Japan. Should have been less than $200 a night but paid $300 a night through Expedia Japan.
Comment from Hotel Management
Nov 9, 2017 by GMofEHI, Hotel Management
I'm sorry that you did not exceed your expectations. We hope that you will give us another try in the future.
5 out of 5
Recommended
for Couples
by A verified traveler from Lubbock, TX

Awesome

Posted Sep 28, 2017
Pros: Location, clean, authentic Charleston, cute, next to the best restaurants
Cons: Water leak in bathroom
Location: shopping, carriage ride, history
We had a wonderful time here, we enjoyed every minute. The location was so awesome, perfect for walking to King Street for Shopping, just near the Market and the Waterfront Park. Staff was super sweet and made a wonderful breakfast each morning and wine at 5 in the garden. It was next door to some of the best restaurants in town. We will be back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Va

Posted Sep 9, 2017
Great location, very friendly staff. Highly recommend, within walking distance to everything.
Comment from Hotel Management
Sep 15, 2017 by GMofEHI, Hotel Management
Thank you so much for your kind words about your recent stay. We look forward to hosting you again, the next time you are in the area!
3 out of 5
by A verified traveler from new orleans

Great location, but uncomfortable

Posted Sep 8, 2017
This hotel is centrally located near great shops and restaurants. However, the rooms are small, beds uncomfortable. There's no valet parking, and parking at the nearby garage will run you about $20 a day. I would probably stay at one of the resorts near marketplace next visit. The staff was very pleasant and helpful.
Comment from Hotel Management
Sep 15, 2017 by GMofEHI, Hotel Management
Thank you for taking the time to comment about your recent stay. The mass majority of hotels in Charleston’s Historic District, do not include parking. We are fortunate to have four parking facilities within a hundred or so yards from the property. Typically, all inns or bed and breakfast rooms are going to be smaller than your typical chain or brand name hotel. The property was built as a private residence in the 1860s. All the beds and mattresses are less than a year old, and some are few just a few months old. I’m sorry that you did not truly enjoy your stay with us, but we hope that you will try us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Wonderful Inn in historic Charleston

Posted Sep 2, 2017
We have been telling family and friends about the Elliot House inn in downtown Charleston for many years. It is comfortable and a perfect location for walking to downtown activities. The rooms are clean and nicely decorated, delicious breakfast delivered to your room at your request! Wine and cheese daily in the afternoon , served in the courtyard. Staff very friendly and helpful. Love the Elliot House Inn!
Comment from Hotel Management
Sep 15, 2017 by GMofEHI, Hotel Management
Thank you for your kind words about your recent stay. We are so glad that you enjoyed your time with us. The staff is wonderful, and we are glad that they were helpful for you throughout your stay. We look forward to seeing you again the next time you are in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Tucked Away Charm

Posted Aug 24, 2017
Pros: Loved the little things like the evening reception and the breakfast in the courtyard.
Cons: Nothing
Location: Perfect spot for visiting many areas in Charleston...or just slip next door to Husk or Husk Bar.
Wow, apparently it's easy to ride by and not notice the Elliott House Inn, but you to visit it. Excellent service from all staff, very warm and relaxing place, & I can't wait to go back.
Comment from Hotel Management
Aug 30, 2017 by GMof EHI, Hotel Management
We are so excited that you stayed with us. We hope that you'll keep us in mind next time you visit.
4 out of 5
by A verified traveler

Posted Aug 19, 2017 on Hotels
Comment from Hotel Management
Aug 30, 2017 by Ashley, Hotel Management
Please keep us in mind next time you visit Charleston!
3 out of 5
by A verified traveler

Charleston overnight trip.

Posted Aug 15, 2017 on Hotels
Great location however for the price I would have expected me from the room. The shower drain did not drain very well and the room was nothing special. THE Court Yard Was Nice HOWEVEE SHOULD HAVE Been Sprayed FOR Misquitos. The location was great and the staff was very friendly.
Comment from Hotel Management
Aug 30, 2017 by Ashley, Hotel Management
We appreciate the feedback and welcome you coming back to stay with us. Thank you.