Ratings based on 559 Verified Reviews

4.5 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Florida

Right in the middle of things

Posted Dec 12, 2017
We were happy with our stay at this hotel. It is right in the middle of town. We had an easy walk to the Market and to most everything we wanted to see. The hotel's unusual two story floor plan was fun. The room was neat and clean. The concierge was friendly and knowledgeable.
5 out of 5
for Everyone
by A verified traveler

2 story in heart of lower Charlestown

Posted Nov 28, 2017
Friendly staff. Nice up/down room wkitchen 2 blocks off East Bay Blvd by Market Excellent
3 out of 5
by A verified traveler from Atlanta

Nice place, bad staff

Posted Nov 14, 2017
This Inn is located near the Market, so a convenient location. The carriages go by regularly, so the smell of horses can be strong at times. The Inn is nice and the room was clean. Have a small kitchen is a real plus. Unfortunately, the Inn is not well-run or managed. When I checked in I had to wait until someone went upstairs to see if the room was ready. Then they looked it up to find out it wasn't occupied the night before. This was OK; not great, but OK. However, on the day I was leaving I asked if I could check out at 11:30 rather than 11. I was rudely told that they had to clean all of the rooms and that 11 was the best he could do (which I pointed out was the stated check out time). I left a meeting early to check out before 11 and was told by the person checking me out that I could have checked out until noon, and they do that routinely. I hope others have a better experience with the staff.
5 out of 5
by Jeffery

Great place to stay!

Posted Sep 3, 2017 on Hotels
Charleston is our favorite place to vacation and celebrate our anniversary! We love the Church Inn. This was our second time to stay and plan on coming back. Everyone is awesome and convenient to waterfront which we love. Rooms are spacious and very comfortable!
5 out of 5
for Everyone
by A verified traveler

Visited for the eclipse

Posted Aug 25, 2017
Great hotel. Friendly staff. Only issue was both tvs failed on the last night & they were not able to resolve.
Comment from Hotel Management
Aug 27, 2017 by JLR, Hotel Management
Thank you very much for your feedback! We are glad you enjoyed your stay. Please consider us for your future visits to Charleston.
3 out of 5
by Caroline

Great location

Posted Aug 18, 2017 on Hotels
The room smelled very damp and musty. The initial reception/ check in could also do with some work. The location however was fantastic.
5 out of 5
by Stephen

Charleston weekend.

Posted Aug 5, 2017 on Hotels
Weekend getaway. Shopping. Sightseeing. Eating. All close by to the Inn.
5 out of 5
by shelia

This traveler left a rating score only Posted Jul 19, 2017 on Hotels
5 out of 5
for Everyone
by A verified traveler from charlotte

the best option

Posted Jul 16, 2017
Pros: location, guess rooms, the people the work there make the best experience
Cons: maybe a small real caffeteria
Location: everything is just in a walking distance very safe
close to all sites the perfect location, enjoy the night life, restaurants ,and the history of the city make the mix of a perfect getaway
4 out of 5

This traveler left a rating score only Posted Jun 10, 2017 on Hotels