Ratings based on 3,060 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
No King Bed room when we arrived. Told by staff that nothing else available. Called Expedia to cancel reservation who called the hotel. Queen bed room available plus a discounted price and comped breakfast! That was very nice but why did Expedia have to get involved for the room to magically appear?
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to all events

Posted Oct 3, 2017
We stayed Thursday night and Sunday night. Our experience was great. Very helpful bell hops and valets.
4 out of 5
Recommended
for Everyone
by A verified traveler from Englewood, Ohio

Nice Hotel/Great Location

Posted Sep 16, 2017
Walking distance to shopping & restaurants. Room was comfortable and perfect for a sisters vacation. Hotel staff was very accommodating and calm with potential impending Hurricane Irma.
4 out of 5
Recommended
for Everyone
by A verified traveler from charleston, SC

Nice Hotel

Posted Sep 11, 2017
Nice hotel in the historic district. Bathrooms are small and not well lit though. Staff was very nice and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from lft la

Very impressive historic hotel

Posted Sep 6, 2017
Very impressive historic hotel conveniently located in the downtown and waterfront district of the lovely city of historical Charleston. Staff was kind and helpful and the restaurant, the "Swamp Fox" was so nice for breakfast and dinner. Although sincere efforts are in place to preserve the original architectural designs, it could use some careful updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location.

Posted Sep 5, 2017
Pros: Location.
Cons: Bathrooms are too small. Bottom floor had musty smell.
Very good location. Nice lobby. Safe and quite. Bathroom is very, very small. Room is very small. Hotel is dated but nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
A wonderful stay! Great location, attentive staff and an overall great experience in Charleston
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located to college of Charleston!

Posted Sep 1, 2017
Great location close to restaurants and college. Bathrooms are very small though.
3 out of 5
by A verified traveler

good location, but old and worn,

Posted Sep 1, 2017
Pros: location, Starbucks downstairs.
Cons: lousy pillows, tiny bathroom
nothing special, needs room renovations to keep up with modern standards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

family vacation

Posted Aug 28, 2017
Pros: friendly, clean, nice location, comfy beds, pretty and spacious room
Cons: longer room service hours, bathroom size, shelves in closet
Location: right on from Marion Square
The room was really nice, comfy and clean, but people weren't kidding when they mentioned small bathrooms, so I was fine with the tiny space. It wasn't like I needed counter space, a full-length mirror, or room to move around. Had major problems with internet. After several hours of no access and no one able to help, they finally gave me access to their corporate server. Staff was friendly and you can walk almost anywhere from hotel.