Ratings based on 282 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Mendham, NJ
Unique Boutique HotelPosted Oct 31, 2017
Loved this hotel! Great location in the heart of historic district with great shops and restaurants. Condo-like room was spotless, comfy bed, kitchen, lounge all nicely decorated. Hotel has a wonderful rooftop terrace restaurant, library with 2 hr. complimentary wine & cheese, free à la carte breakfast basket is delivered at your door. Little spa is very nice & concierge is pleasant & helpful. Highly recommend staying here!
for Everyoneby A verified traveler from Toronto
Posted Oct 30, 2017
The hotel is one of my favourites! We will definitely come back
by A verified traveler
When design screws with functionPosted Oct 29, 2017
Pros: Fresh modern design ... but parts not functional. Off beaten path but convenient location. Spa scents permeated the entrance garden which was pleasant
Cons: More engaging front desk team and find a way for guests to have to pass thru lobby ... for a sense of belonging. Nice room but less of an experience
Location: Good location. Walking tours. Calhoun Mansion. City museum interesting. FIG, Eli’s Kitchen, Ordinary. Husk are some of the great restaurants.
Registration lobby is in its own world ... never having to pass through once checked in. No sense of belong. Welcome was perfunctory. Concierge supposedly hung out in library. Only saw one person at desk for a short period of time. At first, room looked amazing but it’s flawed. Glass bathroom door acted like a lighthouse beacon at night magnifying the intense bath lights ... until we found the dimmer. Big clothes closet with a very limited hanger rack rather than rod. Made clothes finding a challenge. Early day one we placed the “please make up room”sign on door. Came back around 330 after all day touring for a nap ... room not yet cleaned. Found maid who did not understand what we were asking for. Went to the front desk but little happened. Disappointing. Rooftop bar restaurant was happening and good service and food,
for Everyoneby A verified traveler from Nashville, TN
Best Hotel in CharlestonPosted Oct 28, 2017
The hotel staff was the friendliest, most helpful staff I've ever encountered at a hotel. They went above and beyond to make our stay comfortable.
for Everyoneby A verified traveler from Tampa Florida
WalkablePosted Oct 6, 2017
We were able to park the car and walk ever where. Close to downtown and restaurants and very nice stores. It was close to bus stops of you wanted to jump on them.
for Everyoneby A verified traveler from fairfielf, CT
Posted Oct 5, 2017
a fabulous and funky hotel located in the heart of it all!
for Couplesby A verified traveler from Seattle, WA
Posted Aug 26, 2017
Pros: Enjoyed the viewing party on the roof. Convenient location to shops and restaurants.
came to see the eclipse. the room was very nice, it felt more like an apartment than a hotel room.
for Everyoneby A verified traveler
Posted Aug 26, 2017
Fabulous Boutique property and great location to College of Charleston
for Everyoneby A verified traveler from Coral Springs, FL
Personal touches and Excellent ServicePosted Aug 23, 2017
Friendly staff starting with the Valet and Front Desk. We enjoyed their Wine and Cheese get-together and the help from staff regarding restaurant choices. An umbrella was loaned to us upon knowing we were going to walk through the area, which was very thoughtful in the drizzly weather. The room was above our expectations. It was clean, great modern 'farmhouse' design, with many personal touches. The complementary breakfast picnic idea was much appreciated, as we were able to enjoy it as we lounged comfortably in our own room. All in all, an excellent stay, winning our loyalty when visiting Charleston in the future.
Wonderful stay!Posted Aug 17, 2017 on Hotels
Fabulous stay. Staff went above and beyond. Will definitely stay here again :). Enjoyed everything from the complimentary room upgrade to the bottle of champagne for my birthday to the breakfast basket!