Ratings based on 839 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Very good experience, the staff were very nice and helpful.
Comment from Hotel Management
Nov 16, 2017 by Wanell, Hotel Management
Thank you for taking the time to fill out the survey, we appreciate the time our guests take to fill it out. Have a wonderful day.
5 out of 5
Recommended
for Couples
by A verified traveler from Orlando, FL

Very charming B&B!!

Posted Nov 8, 2017
Pros: Its location and the room decorations.
Location: The B&B is located on a main road close to pubs, coffee, churches and beautiful antique shops.
We loved the B&B and its personnel and services. They let you feel home. It is 10 minutes walk to Savannah river crossing the beautiful old town. The room was clean and the decoration has a touch of charm. The breakfast was diversified and fitted all tastes. Highly recommended if you plan to visit Savannah.
Comment from Hotel Management
Nov 16, 2017 by Nell, Hotel Management
Mr. George, thank you so much for taking the time to fill out the survey and for the very nice comments. We appreciate the time that our guests take when answering these. Have a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great staff, awesome location

Posted Nov 6, 2017
The staff was outstanding, especially Kelly who got us a reservation at a great and in-demand restaurant on a moment’s notice. And the location could not have been better with quick access by foot to all the sights. Our only criticism is that the room was a little small (call it charming) and some fixtures were worn, but considering the price it was a great value. The meals and snacks were delicious and free!
Comment from Hotel Management
Nov 6, 2017 by Nell, Hotel Management
Thank you for taking the time to give us feedback on how we did. Kelly is awesome and a joy to work with. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Parkland,Florida

great hotel

Posted Nov 2, 2017
Beautiful rooms staff off the charts great delicious breakfast. Can’t wait to come back.
Comment from Hotel Management
Nov 4, 2017 by Nell, Hotel Management
Thank you so much for replying to the survey, this lets us know how we are doing and how to improve. We can't wait for your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Southern Hospitality at it's finest!

Posted Oct 30, 2017
Wonderful inn and fantastic staff. Helpful and always taking care of the guests. Breakfast was homemade and amazing! Evening wine and munchies and then coffee and desert later... what pampering! We can't wait to go back!
Comment from Hotel Management
Nov 4, 2017 by Nell, Hotel Management
And we cannot wait until your return. Thank you so much for taking the time to fill out the survey. See you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

BEAUTIFUL HISTORIC HOTEL

Posted Oct 25, 2017
Pros: Location and staff.
Cons: It is perfect the way it is.
Location: The location is the best part. The parks , historic sights and even the riverside area are within walking distance or a short ride.
Miss Kelly warmly welcomed us upon arrival. They were serving wine in the common room as we were registering. Miss Kelly was quick to settle us in so we could relax after our long drive. The Inn is absolutely beautiful with its decor and accommodations. It is exactly what you would expect from a historic house converted into an Inn. We were treated like family by Miss Kelly who was so helpful in directing us to the different eateries and tours that we were interested in. She happily made reservations for us and was ever so gracious even when we made some last minute changes. The Inn is close to all the city has to offer. Minutes to walk or dirive to the riverside area, the historic sights, and the beautiful churches. It truly is on the most amazing street in Savanna!!!
Comment from Hotel Management
Nov 4, 2017 by Nell, Hotel Management
Thank you for taking the time to mention our Kelly, she is amazing and makes it look effortless. She is a joy to work with, but hard to keep up with, her batteries never go dead :) we are extremely lucky to have someone of her caliber on the evening shift here at the Eliza.
5 out of 5
Recommended
for Everyone
by A verified traveler from saint petersburg, florida

Posted Oct 23, 2017
Very nice people. Made us feel welcome from the moment we stepped foot in there. Amazing location , able to walk pretty much anywhere in the city
Comment from Hotel Management
Nov 4, 2017 by Nell, Hotel Management
Thank you for taking the time to respond to the survey we appreciate our guests and their comments. Hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston area

Staying in Savannah for birthday snd wedding

Posted Oct 23, 2017
We had s great time. Concierge Kelly was wonderful. Absolutely loved the courtyard for breakfast and late night . Elegant and friendly, situated on gorgeous West Jones Streeet
Comment from Hotel Management
Nov 4, 2017 by Nell, Hotel Management
Thank you so much for taking the time to fill out the survey. We are very lucky to have Kelly on staff. And I agree, the courtyard for breakfast or in the evening for a glass of wine to relax from a day of touring is perfect.
5 out of 5
by Ellen

Best of Savannah

Posted Oct 15, 2017 on Hotels
Kevin and Kelly made me feel welcome. The house encourages mingling of guests which added to the experience.
Comment from Hotel Management
Nov 4, 2017
Ellen, our dynamic duo of Kevin and Kelly make it a joy to work here, they are always spot on, sometimes I honestly believe they know what the guest wants before the guest does.
5 out of 5
Recommended
for Everyone
by A verified traveler from alberta

Quick savannah visit

Posted Oct 15, 2017
Hotel within walking distance of anything in historic district. Great location. Every staff member we encountered focused on making our experience with them a positive one. Evening happy hour with small plate offerings was a really nice touch. Breakfast excellent the day we were there. Would definitely recommend
Comment from Hotel Management
Nov 6, 2017 by Nell, Hotel Management
Thank you for taking the time to answer the survey and giving us your opinion. We value our guests and their feedback. Hope to see you next time you are in Savannah.