Ratings based on 882 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2018
The location is excellent - in the middle of all the sites we wanted to see so it made for an enjoyable, walkable visit! All the staff we encountered were genuinely friendly and helpful. The room was nice though small-ish so it felt a bit cramped for two, but overall it's not much to complain about. The continental breakfast was a nice way to start the day, especially when it was warm enough to sit outside in the beautiful courtyard.
Comment from Hotel Management
Mar 17, 2018 by Nell, Hotel Management
Thank you so much for taking the time to fill out the survey. We appreciate you mentioning the staff and the breakfast. Have a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2018
nice and friendly. the breakfast was wonderful, old fashion hospitality and extras like happy hour and dessert
Comment from Hotel Management
Mar 17, 2018 by Nell, Hotel Management
You are so nice, thank you for taking the time to fill out the survey. We appreciate all the feedback. Have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler

B AND B loaded with charm

Posted Mar 5, 2018
Central location in historic district. Greeted warmly by Kelly and invited to enjoy a glass of wine upon arrival. Room comfortable, though bathtub in room 126 needs upgrade to refurbish water stained tile, broken grout, and older style tub. Generous breakfast. Charming central courtyard. As is true with all historic district properties, parking on street is problematic during the week due to short meters and high demand for spaces.
Comment from Hotel Management
Mar 17, 2018 by Nell, Hotel Management
Thank you for taking the time to respond to the survey. We appreciate it when our guests take time out of their busy days to let us know how we are doing, and what needs to be improved upon. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

wonderful Bed and Breakfast

Posted Mar 2, 2018
We've been coming here on our way to Florida every year. We are never disappointed. We love the intimacy of the living room to gather and meet other travelers. The staff may be different each time, but they are always helpful and very pleasant.
Comment from Hotel Management
Mar 3, 2018 by Nell, Hotel Management
Thank you Ms. Marianne, we appreciate the wonderful rating and the sweet comments. We try very hard to make each guests feel as though they are stopping by to see a friendly face. See you next trip.
4 out of 5
by A verified traveler from Bucks County, PA

Eliza Thompson House.

Posted Mar 1, 2018
Wonderful Savannah House.....old Savannah world charm. Staff was very welcoming.
Comment from Hotel Management
Mar 3, 2018 by Nell, Hotel Management
Mr. Sam, thank you so much for the great rating and we look forward to seeing you again. Have a great day.
5 out of 5
Recommended
for Couples
by A verified traveler from Denver

Perfect Location in Historic Savannah!

Posted Feb 20, 2018
Our visit began with the valet dashing into the street to flag us down. He was expecting us, apologized because our room wasn't ready (it was two hours prior to check in) and offered a suggestion for lunch just down the street. (Don't miss Mrs. Wilkes!) The hotel is located in the heart of the Historic District, an easy walk to Bay St. and River St. for entertainment. There are several self-guided walking tours in Savannah, and Eliza Thompson's House is in the center of it all. In particular, there is a tour of 19 squares that shouldn't be missed. The staff is unparalleled in hospitality. Every encounter was memorable. Maps were drawn, smart suggestions were made, delicious food was cooked, beds were turned down, greetings were heartfelt. Beverages were available in the drawing room. When's the last time you saw a decanter of sherry? Welcome to Eliza's home! The rooms are well appointed with all the comforts expected. The courtyard was delightful for breakfast! Truly a gem in value and comfort! I can't wait to return.
Comment from Hotel Management
Feb 22, 2018 by Nell, Hotel Management
Thank you so much for the wonderful review, we appreciate you taking the time to write such a great review. See you the next time you are in Savannah.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wilson, NC

Lovely inn with Southern Charm in quaint Savannah

Posted Feb 19, 2018
Wonderful stay on an overnight through Savannah. Complementary breakfast and coffe/snacks were delicious. My room was upgraded to gorgeous room in the main building with lofty king bed. Bathroom was tight but fine for one. Lack of a bellman made bringing luggage in a bit of a chore up several flights. Reception was delightful and accommodating, however I was rushed out upon departure by cleaning staff, despite arriving late the previous night.
Comment from Hotel Management
Mar 3, 2018 by Nell, Hotel Management
We appreciate you taking the time to fill out the survey and giving us comments. I am sorry there was no bellman to assist you, and the issue with the staff about your departure. Upon your next visit, we will strive to do better. Being a smaller property sometimes we can't always accommodate later arrivals with a bellman and later departures due to incoming guests, but rest assured we will do what we can to grant requests if we know of them. We look forward to serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Barrie

Really special hotel in a stunning historical area

Posted Feb 17, 2018
The staff and service at this hotel are First rate. We will be back!
Comment from Hotel Management
Feb 22, 2018 by Nell, Hotel Management
Thank you for taking the time to fill out the survey, we appreciate the great rating and sweet comments. See you next time you are in Savannah.
5 out of 5
Recommended
for Everyone
by A verified traveler from Duluth Georgia

Easy access to historic Savannah.

Posted Feb 17, 2018
The staff made is welcome at all times. Excellent food and very good location.
Comment from Hotel Management
Feb 22, 2018 by Nell, Hotel Management
Thank you for the great rating and the nice comments. We look forward to seeing you again the next time you visit our fair City.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Georgia

Cozy and Comfortable

Posted Feb 16, 2018
Kelly and staff treated us like family. Very warm, friendly and focused on true guest service. Room was very nice. Awesome bed, I'm 6' 1" and I had to use the included wooden stepstool to crawl into the most comfortable bed I've ever laid in. My wife is 5' 2"" on her best day, so I thoroughly enjoyed watching her climb. BEAUTIFUL courtyard. Perfect southern breakfast. Great water pressure in shower, which is a definite plus, especially when the Inn is 161 years old. Price per night was totally fair and reasonable. Will stay again.
Comment from Hotel Management
Feb 22, 2018 by Nell, Hotel Management
You're making us blush, thank you for such wonderful comments, we certainly appreciate the feedback from our guests. So thanks for taking the time to let us know how we did. Have a great day and see you again the next time you are in town.