Ratings based on 786 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Managua, Nicaragua

Charming!!!!!!!

Posted Sep 16, 2017
Great hotel, great staff great experience all together!! Great food!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Wonderful and helpful staff.

Posted Sep 9, 2017
The staff was very helpful. They gave us great recommendations for restaurants and places of interest. Our room was on the second floor and very quiet and we enjoyed a fabulous breakfast in the garden terrace. We will definitely return to the Eliza Thompson Inn !!!
Comment from Hotel Management
Sep 15, 2017 by Nell, Hotel Management
We can't wait for your return. Thank you for filling out the survey, we appreciate the comments from our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2017
Incredible staff! We had a great time. Also there's a wine/cheese hour. Sold!
Comment from Hotel Management
Sep 1, 2017 by Wanell (Nell), Guest Services, Hotel Management
Thank you for taking the time to fill out the survey and letting us know how we did. So happy you had a great time, and the staff wowed you. Come see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
The staff was very friendly and the location was great
Comment from Hotel Management
Aug 26, 2017 by Nell, Guest Services, Hotel Management
Thank you for taking the time to fill out the survey, we appreciate the comments and feedbacks from our guests. Have a wonderful day and please come again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wake Forest

Great location

Posted Aug 23, 2017
The only way to experience Savannah has to be a B&B! Loved the outdoor courtyard for breakfast. Food was excellent for both evening reception & breakfast & had a local flavor.
Comment from Hotel Management
Aug 26, 2017 by Nell, Guest Services, Hotel Management
We appreciate you taking the time to reply to the survey and the comments about the evening reception and breakfast. Our guests are special people and we do our best to keep them happy.
4 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Posted Aug 22, 2017
A rich history made our stay very memorable. The morning breakfast is very good. Evening wine and desert are best!
Comment from Hotel Management
Aug 26, 2017 by Nell, Guest Services, Hotel Management
Thank you for taking the time to reply to the survey, we value our guests and the comments or recommendations. Happy that you enjoyed breakfast and also the evening social and desserts. Please come visit again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scranton, PA

Very helpful staff

Posted Aug 11, 2017
Pros: The staff was very helpful on advising about sites and restaurants. Kelly was particularly attentive to all our requests.
Cons: I was expecting a more unique and homemade breakfast.
Location: Excellent location, quiet and beautiful street. We didn't have a car and we didn't need it at all.
We have a great time in this hotel. Beautiful house, amazing location at walking distance of the historic center. The staff was courteous and nice with everyone. The bed and room were very comfortable. The a/c wasn't noisy and we slept very well.
Comment from Hotel Management
Aug 11, 2017 by Nell, Guest Services, Hotel Management
Thank you for taking the time to fill out the survey and giving us your feedback. Kelly is an absolute joy to work with and all the guests love her. Chef Shane is always tweaking the breakfast menu, so the next time you come maybe it will be more unique. So happy you had an enjoyable stay. Look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta, Canada

Savannah charm in historic district

Posted Jul 17, 2017
The Eliza Thompson House is superb. From the morning breakfast to the afternoon wine and cheese on to evening desserts, it can't be beat. Staff is amazing. Rm 139 bathroom is very small.
Comment from Hotel Management
Aug 18, 2017 by Nell, Hotel Management
Thank you for the wonderful comments and great pictures. Come back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Charming

Posted Jul 9, 2017
Lovely and intimate in a beautiful area. Convenient to historic district. Amenities include great breakfast, wine and snacks at 5 and dessert at 8!
Comment from Hotel Management
Jul 9, 2017 by Wanell (Nell) Guyette, Guest Services, Hotel Management
Thank you for taking the time to review our property. We appreciate our guests feedback, and look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent way to see old savannah

Posted Jul 4, 2017
Pros: Location, staff, food
Cons: Bathroom was a little cramped
Location: It was central to all we wanted to do. Even broughton street was only a few minutes walk away.
Everyone on staff showed classic southern charm and grace. We made reservations a little late in the game so the room was a little small. There was a cleaning agent smell that while it made the room smell clean and fresh was a bit overwhelming. Overall it was a classic house in a classic area right on jones street. The drinks and snacks were always fantastic.
Comment from Hotel Management
Jul 8, 2017 by Wanell (Nell) Guyette, Guest services, Hotel Management
Thank you for taking the time to fill out the survey and giving us your comments. We appreciate the feedback as it gives us an idea of what we are doing right and also, what we need to step it up.