Ratings based on 825 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2017
Enjoyed our stay so much. Wine and cheese hour and evening desserts were a pleasant surprises. Staff was very attentive and helpful. Great Stay!
Comment from Hotel Management
Dec 4, 2017 by Nell, Hotel Management
We appreciate the time you took from your busy day to answer the survey and give comments. Our guests are the most important things to us and this is our way of knowing how we are doing. Have a wonderful Holiday Season and we hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Beautiful, historic setting. Great room and common rooms. Attentive staff.
Comment from Hotel Management
Dec 4, 2017 by Nell, Hotel Management
Thank you for the 5 out of 5 rating we appreciate the time you took out of your busy schedule to let us know how we did. Have a nice Holiday Season and come see us again the next time your in Savannah.
5 out of 5
Recommended
for Everyone
by A verified traveler

On the most beautiful street in Savannah.

Posted Nov 20, 2017
Wonderful staff, beautiful old home with courtyard. Easy walk to the river and all the old homes and museums.
Comment from Hotel Management
Dec 4, 2017 by Nell, Hotel Management
I just love it when guests take the time to let us know how we have done. It makes our job so much easier to know how we are measuring up against other properties. Thank you so much, have a wonderful Holiday Season, and please visit us again the next time you are in Savannah.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great everything!

Posted Nov 19, 2017
This place had wonderful staff, great atmosphere, made you feel like home at every turn. We will definitely be back!
Comment from Hotel Management
Dec 4, 2017 by Nell, Hotel Management
Sorry it has taken so long to reply, but wanted you to know we appreciate our guests who take the time to fill out the survey and we read every one of them. That is the only way we can improve. Can't wait until you return to Savannah and stay with us again. Happy Holidays.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Very good experience, the staff were very nice and helpful.
Comment from Hotel Management
Nov 16, 2017 by Wanell, Hotel Management
Thank you for taking the time to fill out the survey, we appreciate the time our guests take to fill it out. Have a wonderful day.
5 out of 5
Recommended
for Couples
by A verified traveler from Orlando, FL

Very charming B&B!!

Posted Nov 8, 2017
Pros: Its location and the room decorations.
Location: The B&B is located on a main road close to pubs, coffee, churches and beautiful antique shops.
We loved the B&B and its personnel and services. They let you feel home. It is 10 minutes walk to Savannah river crossing the beautiful old town. The room was clean and the decoration has a touch of charm. The breakfast was diversified and fitted all tastes. Highly recommended if you plan to visit Savannah.
Comment from Hotel Management
Nov 16, 2017 by Nell, Hotel Management
Mr. George, thank you so much for taking the time to fill out the survey and for the very nice comments. We appreciate the time that our guests take when answering these. Have a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great staff, awesome location

Posted Nov 6, 2017
The staff was outstanding, especially Kelly who got us a reservation at a great and in-demand restaurant on a moment’s notice. And the location could not have been better with quick access by foot to all the sights. Our only criticism is that the room was a little small (call it charming) and some fixtures were worn, but considering the price it was a great value. The meals and snacks were delicious and free!
Comment from Hotel Management
Nov 6, 2017 by Nell, Hotel Management
Thank you for taking the time to give us feedback on how we did. Kelly is awesome and a joy to work with. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Parkland,Florida

great hotel

Posted Nov 2, 2017
Beautiful rooms staff off the charts great delicious breakfast. Can’t wait to come back.
Comment from Hotel Management
Nov 4, 2017 by Nell, Hotel Management
Thank you so much for replying to the survey, this lets us know how we are doing and how to improve. We can't wait for your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Southern Hospitality at it's finest!

Posted Oct 30, 2017
Wonderful inn and fantastic staff. Helpful and always taking care of the guests. Breakfast was homemade and amazing! Evening wine and munchies and then coffee and desert later... what pampering! We can't wait to go back!
Comment from Hotel Management
Nov 4, 2017 by Nell, Hotel Management
And we cannot wait until your return. Thank you so much for taking the time to fill out the survey. See you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

BEAUTIFUL HISTORIC HOTEL

Posted Oct 25, 2017
Pros: Location and staff.
Cons: It is perfect the way it is.
Location: The location is the best part. The parks , historic sights and even the riverside area are within walking distance or a short ride.
Miss Kelly warmly welcomed us upon arrival. They were serving wine in the common room as we were registering. Miss Kelly was quick to settle us in so we could relax after our long drive. The Inn is absolutely beautiful with its decor and accommodations. It is exactly what you would expect from a historic house converted into an Inn. We were treated like family by Miss Kelly who was so helpful in directing us to the different eateries and tours that we were interested in. She happily made reservations for us and was ever so gracious even when we made some last minute changes. The Inn is close to all the city has to offer. Minutes to walk or dirive to the riverside area, the historic sights, and the beautiful churches. It truly is on the most amazing street in Savanna!!!
Comment from Hotel Management
Nov 4, 2017 by Nell, Hotel Management
Thank you for taking the time to mention our Kelly, she is amazing and makes it look effortless. She is a joy to work with, but hard to keep up with, her batteries never go dead :) we are extremely lucky to have someone of her caliber on the evening shift here at the Eliza.