Ratings based on 1,163 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2018
Spacious non-smoking room, clean, quiet, even though we were next to the street.Our second time staying at the Holiday Inn-Express. Will definitely be back again.
Comment from Hotel Management
Jan 5, 2018 by Tab, Hotel Management
Thank you for your comments. I agree that the location is a hit!! We are so lucky to be in the middle of everything and I agree with you our staff is very friendly. We hope you come back and visit us again soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 21, 2017
Right in the middle of the fun. Walking distance to shopping and many food choices.
Comment from Hotel Management
Dec 22, 2017 by Tab, Hotel Management
Thank you for your comments. I agree that the location is a hit!! We are so lucky to be in the middle of everything and I agree with you our staff is very friendly. We hope you come back and visit us again soon!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Wedding weekend

Posted Dec 8, 2017
Pros: Beds were comfortable and the rooms/bathrooms were clean!
Cons: Water temperature
Location: Perfect location - lots to do, see, buy, eat!
We enjoyed this hotel - it was very beautiful, clean and the beds were very comfortable. Excellent location to walk to anything in the historic district of Savannah. We were within steps to the wedding venue we attended. My only complaints were that the water in our shower was lukewarm at best and on Sunday morning about 7:00 am the hotel lost power. The generator did come on, but that was the issue - LOUD!!! Overall a very pleasant stay.
Comment from Hotel Management
Dec 8, 2017 by Tab, Hotel Management
Thank you for your comments. I agree that the location is a hit!! We are so lucky to be in the middle of everything . We hope you come back and visit us again soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Holiday Getaway

Posted Nov 30, 2017
The hotel was nice and clean. Parking was expensive and I felt like it should've been included in room price. The mattress needed to be replaced. Overall good experience. Staff was helpful and friendly.
Comment from Hotel Management
Dec 3, 2017 by Night MOD, Hotel Management
Thank You for your comments . We do offer packages that come with parking. Were sorry that you had a problem with your mattress , next time just asked to be moved to a difference room we would have gladly accommodated you.
5 out of 5
by Toyanne

Savannah vacation

Posted Nov 22, 2017 on Hotels
It was an amazing hotel and location. Just the parking was difficult especially I have a handicap and walk with a walker
Comment from Hotel Management
Nov 28, 2017
Thank You for your wonderful comments and we are glad that you were able to enjoy the city. We realize that parking can be a little difficult in any downtown area. We Hope You will visit again soon !
3 out of 5
Recommended
for Everyone
by A verified traveler

excellent location

Posted Nov 22, 2017
Pros: Location, the top floor view (gym, pool and terrace)
Cons: No plastic forks-knives and no paper plates please!
Location: Location is very good and convenient to visit the historical Savannah city. Very close to the river bank and there are a lot of nice restaurants and c
Location is very good and convenient to visit the historical Savannah city. Very close to the river bank and there are a lot of nice restaurants and cafes around. One thing I did not like is you have to use paper plates and plastic forks and knives for breakfast. Also, there was a smell problem on the second floor which was nor solved before we left.
Comment from Hotel Management
Dec 1, 2017 by Tab, Hotel Management
Thank you for your comments. I agree that the location is a hit!! We are so lucky to be in the middle of everything .( Sorry about the plastic forks- knives ) We hope you come back and visit us again soon!!
4 out of 5
by Janice

Posted Nov 19, 2017 on Hotels
Hotel was nice but noisy since we were on the street side. Convenient to walk to local shops and dining. Parking lot next door was full so we had to walk a ways.They have valet parking but we didn't want to pay extra.
Comment from Hotel Management
Dec 1, 2017
Thank you for your comments. I agree that the location is a hit!! We are so lucky to be in the middle of everything and maybe the next time your visit consider booking our parking package you will see a saving
5 out of 5
Recommended
for Everyone
by A verified traveler from plattsburgh ny

Our 'home' in Savannah!

Posted Nov 18, 2017
Pros: Location, staff, rooms, beds, bedding....nothing we don't like.
Cons: It's all set!
Location: I did above.
SavannH is one of our favorite cities in the US! We always stay on our way South, and we Always choose the HIE on Bay Street. We shop, stroll, and eat on River Street. The 'squares' in Savannah are beautiful and the hotels proximity to the many things and places we Like to visit in the city is handy. The playhouse on Bull Street, just around the corner is great for an evenings entertainment, walkable! It is the BEST hotel, and if you're lucky enough to score a balcony, even better‼️
Comment from Hotel Management
Dec 1, 2017 by Tab, Hotel Management
Thank you for your comments. I agree that the location is a hit!! We are so lucky to be in the middle of everything and I agree with you our staff is very friendly . We hope you come back and visit us again soon!!
4 out of 5
by A verified traveler

Good overnight in downtown Savannah

Posted Nov 7, 2017 on Hotels
The ladies at the breakfast buffet were amazing and super friendly. Only drawback to our stay was the horrible smell on the second floor of the hotel in the hallway.
Comment from Hotel Management
Dec 6, 2017
Thank You We do have a friendly staff . I truly concern about the smell you mention on the second floor and I'm pretty sure it come from the plant down the street . Something we just don't have control of.
5 out of 5
by Denise

Posted Oct 30, 2017 on Hotels
Great location and didn't hear any noise from the street. Would definitely stay there again.
Comment from Hotel Management
Dec 6, 2017
Thank you for your comments. I agree that the location is a hit!! We are so lucky to be in the middle of everything . We hope you come back and visit us again soon!!