Ratings based on 1,095 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah

Valet

Posted Sep 24, 2017
The valet service was more than helpful. They answered all our questions about the city and gave us directions often which really saved us time. It was a nice stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2017
Very nice place to stay. Friendly staff and clean facilities.
Comment from Hotel Management
Sep 10, 2017 by Wmc, Hotel Management
We are so pleased you enjoyed your stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great location in historic downtown

Posted Sep 5, 2017
Pros: Location
Cons: Cleanliness of bathroom and overall room.
The room could have been cleaned a bit more thoroughly as well as the bathroom. There was an odd odor from the hallway at times but it did not come through to the room. Morning breakfast had a nice variety of foods to choose from to start your day and the staff kept the area very clean. Free wi-fi is a plus. Parking is right next door and we found it better to self-park vs valet. The hotel is in a great location and walking distance to many things in the area. Overall, a good stay and would recommend it.
Comment from Hotel Management
Sep 6, 2017 by Wmc, Hotel Management
Thank you for your honest feedback we apologize we were unable to exceed your expectations regarding your visit. Rest of sure I will address issues with our housekeeping department To ensure concerns are met. Please come back to see you soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah

Great accommodations centrally located to all

Posted Sep 5, 2017
I took my daughter's bachelorette party to Savannah and picked this hotel to stay in. Comfortable queen beds, diverse breakfast items, great concierge in the lobby. The roof top pool and cabana was perfect with great views of the area. All the staff was friendly, helpful and accommodating. Will definitely stay here again.
Comment from Hotel Management
Sep 6, 2017 by Wmc, Hotel Management
We are so pleased you enjoyed your stay please come back to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Posted Aug 25, 2017
Great location and clean rooms. Valet parking was slow. Overall, would recommend this hotel and was happy with the stay.
Comment from Hotel Management
Aug 25, 2017 by Wmc, Hotel Management
We are please your overall stay was good. We apologize about your experience with valet parking and will work to ensure that experience becomes smoother in the future thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location close to Riverfront

Posted Aug 24, 2017
Pros: Location
Nice stay - excellent location close to all the Riverfront has to offer. Parking garage right next door offered an alternative to the hotel valet parking, with the daily rate being only $12.00. Happy hour Mon-Thurs from .4.00pm-6.00pm.
Comment from Hotel Management
Aug 25, 2017 by Wmc, Hotel Management
Please you enjoyed your stay we hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from La Crosse, WI

Best hotel for historic district

Posted Aug 23, 2017
Staff was very friendly, and very concerned about us having an amazing experience.
Comment from Hotel Management
Aug 24, 2017 by Wmc, Hotel Management
We are so pleased you enjoyed your visit, please come back to see us soon!
2 out of 5
by A verified traveler

Cleaning staff steals

Posted Aug 23, 2017
Overall, the stay was fine. However, when my room was being cleaned the staff stole straight from my bag.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Very nice hotel in the historic district

Posted Aug 4, 2017
Pros: Location, pool, breakfast, comfortable room, rooftop pool area
Cons: Put exhaust fans in the bathroom, provide dairy free and gluten free breakfast foods, keep the pool open until 11 pm instead of only 10 pm.
Location: Close to shopping, riverfront, carriage rides, restaurants, Leopold's Ice Cream
Very clean hotel, looks like it was updated quite recently. Our room was clean and smelled good. Beds were comfortable and the rooftop pool was lots of fun with a great view. Location was excellent for walking the shopping districts of Savannah and the breakfast was very good - lots of variety. Our only complaint was that there was no fan in the bathroom, so whenever someone took a shower, the bathroom got very humid and the mirror fogged up. Public parking garage next door is convenient.
Comment from Hotel Management
Aug 18, 2017 by Wmc, Hotel Management
Thank you for your feedback we are so please enjoy your stay. We will pass on information regarding band issues and bathroom to our maintenance staff. Please come back and visit us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the Historic District.

Posted Jul 23, 2017
Pros: We liked the great location and the convenience of the complementary breakfast.
Cons: Nothing I can think of.
Location: The location is perfect, near restaurants, shops and historic sites.
This was our first time in Savannah. We loved it, great restaurants and shops. The Holiday Inn Express is in a great location to enjoy everything. It it just across the street from the river.
Comment from Hotel Management
Aug 25, 2017 by Wmc, Hotel Management
Thank you for all your positive feedback please look us up the next time we are in our beautiful city.