Ratings based on 439 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by Justin

Posted Sep 29, 2017 on Hotels
Comment from Hotel Management
Oct 17, 2017 by RISAVDVAGM, Hotel Management
Thank you for the 4 star review. We are glad you liked our hotel. We hope you will stay with us again soon when in Savannah! Willie H. Alls, AGM
4 out of 5
by A verified traveler

Posted Sep 21, 2017 on Hotels
Comment from Hotel Management
Oct 17, 2017 by RISAVDVAGM, Hotel Management
Thank you for the 4 star review. We are glad you enjoyed your stay at our hotel. We hope you will choose our hotel again when in the area! Willie H. Alls, AGM
4 out of 5
Recommended
for Everyone
by A verified traveler from Fletcher, NC

Good location

Posted Sep 8, 2017
The hotel was very clean and well kept. The breakfast was typical for continental. My only complaint is that the bed wasn't very comfortable (at all).
Comment from Hotel Management
Oct 17, 2017 by SAVDVAGM, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay overall but disappointed that you found the bed uncomfortable. Your feedback has been shared with the appropriate hotel teams and we hope you will choose our hotel again when in Savannah! Willie H. Alls, AGM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2017
Very good hotel, nice pool. Was taken aback by indifferent hotel clerk in lobby.
Comment from Hotel Management
Oct 17, 2017 by SAVDVAGM, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay overall, especially our pool. We pride ourselves on Southern Hospitality so I apologize if any of our staff came across as unfriendly. Your feedback has been shared with our Front Desk Team to ensure that this was an isolated incident. We hope you will choose our hotel again when in Savannah and have a perfect stay! Willie H. Alls, AGM
5 out of 5
Recommended
for Everyone
by A verified traveler from DC

Nice hotel in Historic Savannah

Posted Aug 27, 2017
Pros: staff were friendly and helpful, room was clean and comfortable
Cons: breakfast offerings, real silverware and plates instead of disposable
Location: close to visitors' center, about 1 mile to waterfront, close to great restaurants
My partner and I planned a somewhat spontaneous stopover in Savannah on our way between NC and FL, and we're so glad we did! This hotel was walking distance to everything we wanted to see in the historic section of Savannah, and the rate was reasonable. All the staff we encountered were friendly, the room was clean and comfortable, and we were very happy with our stay.
Comment from Hotel Management
Aug 28, 2017 by SAVDVAGM, Hotel Management
Thank you for taking the time to share your experience at the Residence Inn Savannah Downtown/Historic District. I was delighted to hear that you found our rooms to be clean and comfortable and our staff to be friendly and helpful. We will look forward to greeting you again when your travels bring you back to Savannah. Willie H. Alls Assistant General Manager
5 out of 5
by Jennifer

Posted Aug 23, 2017 on Hotels
The Staff was AMAZING and very FRIENDLY!
Comment from Hotel Management
Oct 17, 2017 by RISAVDVAGM, Hotel Management
Thank you for sharing your experience. It's great to hear that our staff was amazing and very friendly. Welcome to our family and we will look forward to greeting you again when in the area! Willie H. Alls, AGM
5 out of 5
by A verified traveler

Needs some public friendliness training

Posted Aug 22, 2017 on Hotels
Very poor communication between night desk clerk, day office manager and house keeping Issue escalated to the General Manager who defused and resolved . Watch hidden pet fee of $100.00 that you learn about at check in.
Comment from Hotel Management
Oct 17, 2017 by RISAVDVAGM, Hotel Management
Thank you for the 5 star review. It's great to hear that you enjoyed your stay and I regret that you were unaware of our pet fee before check-in. Unexpected expenses can be upsetting so I'm happy that the issue was resolved satisfactorily. We hope you will stay with us again and have a perfect stay! Willie H. Alls, AGM
5 out of 5
by Robert

Posted Aug 19, 2017 on Hotels
Comment from Hotel Management
Aug 27, 2017 by RISAVDVAGM, Hotel Management
Thank you for the 5 star review. We are glad that you enjoyed your stay and we hope you will choose our hotel again in the future! Willie H. Alls Assistant General Manager
5 out of 5
by sergio

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 27, 2017 by RISAVDVAGM, Hotel Management
Thank you for the 5 star review. We are glad that you enjoyed your stay and we hope you will choose our hotel again in the future! Willie H. Alls Assistant General Manager
2 out of 5
by Pedro

Posted Aug 8, 2017 on Hotels
Comment from Hotel Management
Aug 27, 2017 by RISAVDVAGM, Hotel Management
Thank you for your feedback. We see there is room for us to improve upon your experience so we hope to have the chance to win back your confidence in the future! Willie H. Alls Assistant General Manager