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The Hyatt is an awesome hotel however the staff was not prepared to handle the check in during the St. Patrick’s day weekend. The rooms were not ready and the manager Clinton was flat out rude and condescending. He refus d to listen and made excuses. I will be seeking an a so from corporate as this ...
Wonderful hotel. The staff was very friendly and helpful. The room was clean and had everything we need. We will be going back again. Mrs. White
This is a lovely hotel in the Savannah Historic District. We loved our spacious room, the location, and most of the staff. The hotel offers a complimentary wine & cheese happy hour each evening. I would have given 5 stars except we felt poorly treated by a member of the front desk staff during checkin. ...
The only good thing this hotel has is probably the updated renovation of the hotel and the location. Walkable to everywhere and has 3 restaurants (1 a cafe). Checking-in was easy. Elevators sometimes has this scratchy sound so if you have phobias, you can't even take the stairs cause there's no stairs ...
Fantastic location for the parade, it goes right in front of the building. Very close to River St and lots of restaurant options nearby.
Beautiful hotel, wonderful and accommodating staff. The room was amazing. My husband and I were there for a visit. We will be back.
The Marshall House is locates near great restaurants and in the center of the shopping area. I usually buy the breakfast because it is delicious!
Very impressed with this hotel! Staff was extremely nice and the hotels was so updated and beautiful! We will definitely be back!
Booked this hotel for one night for a reasonable rate. We arrived at the hotel and were surprised to find that the only parking offered was valet, and that was a $29 charge. No where on the site was this explained, nor did they offer me this information when I called the hotel prior to arriving. ...
Loved the location, quiet night sleep considering the street below and boat traffic out your window! Our heat/air conditioning didn't work during our stay but otherwise comfortable clean and so accessible to everything downtown. Lovely modern bathroom but it could use some shelves to put your things ...
This hotel was well located. We liked that we were able to book tours right from the lobby. The lady there was very helpful, as were all of the staff at the desk. The room was large and comfortable. One light was out, which was no big deal. The bathroom was clean, but the counters smelled of damp ...
Love this place I will recommend it to anybody who goes to Savannah especially if they're going to the concerts at the Civic Center the staff is great the rooms are great very close to everything
Even though this was on the end it was close to everything. We walked everywhere and parked our car. It was my wife and I, we also had a toddler and baby.
The hotel and staff are lovely. High-ceilings, very spacious. The location is close to the riverfront, but just as close to the projects. They do you offer a free shuttle around the historic district, very handy and safe.
The workers at the front deskwere very nice and attentive.
It was great, the parking situation was very disappointing, but everything else was Awesome.
Great location, close to all the action! No parking provided but spots can be found close by. Recommend for the price
Professional and friendly staff, very helpful with directions to area attractions. Had a wonderful time! Will definitely stay again.
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