Ratings based on 911 Verified Reviews

4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Great Location but overpriced!

Posted May 21, 2018
Well located in the center of the historical district and close to everything. Good breakfast and nice afternoon snacks. However, we found this hotel it to be overpriced. At over $375 per night our expectations were higher. The room was located in a dingy, and dusty semi-basement with and uncomfortable bed and noisy AC.
Comment from Hotel Management
May 25, 2018 by Del Mundle, Innkeeper, Hotel Management
Anonymous, I am disappointed that you did not enjoy your guest room. The room that you booked is not a basement room it is located on the street level. We always encourage our guests to feel at home and are always available to help in any manner we can. We have a myriad of options at our disposal to make you more comfortable. We hope to see you again in the future. Safe travels,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2018
Great historic bed and breakfast, amazing food, walking distance to everything downtown. The staff was very hospitable and friendly, even set up a tour around town for us. We will come back soon.
Comment from Hotel Management
May 21, 2018 by Nell, Hotel Management
Thank you so much for the 5 out of 5 review Mr. Nick. We appreciate the time a guest takes to let us know how we are doing, and we can't wait until your return. Have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2018
Very charming Will return. Much more than we expected. The cocktail and dessert in the parlor was great and were able to meet other guests
Comment from Hotel Management
May 17, 2018 by Nell, Hotel Management
Thank you for taking the time to fill out the survey, we appreciate the feedback. Glad we exceeded expectations and thank you for the 5 out of 5 rating. That was awesome. See you again soon.
5 out of 5
by A verified traveler

Posted May 9, 2018
Great location. Full of old Savannah charm and history. Highly recommended!
Comment from Hotel Management
May 10, 2018 by Nell, Hotel Management
You are right Ms. Karen, it is a fantastic location to be; easy stroll to great restaurants, or quiet refuge in the courtyard after a busy and exhausting day. Look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted May 3, 2018
Everything is wonderful except the beds are very hard. We’ve stayed there twice now but not sure if we would again. Too uncomfortable. If you like a very firm mattress then you’re all set!
Comment from Hotel Management
May 5, 2018 by Nell, Hotel Management
Thank you for taking the time to fill out the survey, we do appreciate the time our guests take to tell us how we are doing. I'm sorry your mattress wasn't comfortable. I wish I could say that we have different mattresses in different rooms, but we don't have that option. However, please don't let that stop you from returning, just let us know about a week ahead and we can get a mattress topper or something to make the bed softer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winter Park, FL

Loved hot breakfasts and desserts at night.

Posted Apr 28, 2018
Pros: The staff
Cons: Bathrooms needed an update
Location: Within walking distance of shops and museums
Great location, very helpful and friendly staff. The garden patio was charming.
Comment from Hotel Management
May 3, 2018 by Nell, Hotel Management
Ms. Kay, thank you so much for mentioning the food and most importantly our staff. They are truly the back bone of our property and we appreciate their hard work and dedication to our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Charming Ante-Bellum B&B

Posted Apr 16, 2018
Great location, very helpful staff. Charming old and well-preserved ante-bellum townhouse located in the heart of the historical district and close to restaurants and bars. The B&B offers fantastic breakfasts (8-10am) with different dishes each day as well as an afternoon cheeseboard and snacks (with wine) and sweets, cakes in the evening - enough food to not need to go out for dinner! and delicious to boot. I highly recommend the Eliza Thompson as a place to stay in Savannah.
Comment from Hotel Management
May 3, 2018 by Nell, Hotel Management
Mr. Rick, thank you so much for the wonderful review and rating. We appreciate our guests taking the time to let us know how we are doing. Hope to see you again in the near future. Have a wonderful day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Service is outstanding.

Posted Apr 15, 2018
Check in was fast and had help with bags and parking. Very nice. The wine and hors d’oeuvres in the evening along with desert are a very classy touch. Would definitely recommend.
Comment from Hotel Management
Apr 16, 2018 by Nell, Hotel Management
Thank you for taking the time to answer the survey. We appreciate the feedback. Look forward to having you visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Charming Getaway

Posted Apr 8, 2018
Our family of four truly loved this lovely historic inn, nestled on one of Savannah's most beautiful streets. We were greeted so warmly, and after a long drive - it matters. The room and beds were luxurious and very comfortable. There are even staff to assist you with street parking, which I particularly appreciated because we were unfamiliar with the city's rules. One gentleman even went as far as to leave a note on our door to let us know we needed to move our vehicle in order to avoid a ticket. We appreciated all the extra touches and everyone going out of their way for us. A very memorable stay.
Comment from Hotel Management
Apr 10, 2018 by Nell, Hotel Management
Thank you so much Ms. Meghan, for taking the time to fill out the survey and letting us know how we did. Our guests are most important to us. We understand that being in a unfamiliar city is exciting, but the little quirks like parking can make one a little anxious. Glad we were able to make it a little less confusing for you. Happy you enjoyed your stay in our beautiful city, hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Amherst NY

Savannah Hospitality

Posted Apr 2, 2018
The Eliza Thompson House has a most wonderful staff. Everyday during our week's stay we were greeted by everyone from management, the desk, housekeeping and food service in an exceptionally cordial way. Thanks to all who fed us, gave us supplies, listened to our adventures, provided us with tickets, helped us navigate and asked about our welfare. We had a lovely time! We'll be telling everyone about your gracious hospitality!
Comment from Hotel Management
Apr 10, 2018 by Nell, Hotel Management
Ms. Mary, you are making us blush with such high praise. Thank you. We strive to make you feel as though you are visiting family not just some Inn or Hotel. Your stay is as important to you as it is to us, and we appreciate when guests write comments such as yours it means we have accomplished our goals. Come back whenever you can, we will be waiting on you.