Ratings based on 904 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted May 3, 2018
Everything is wonderful except the beds are very hard. We’ve stayed there twice now but not sure if we would again. Too uncomfortable. If you like a very firm mattress then you’re all set!
Comment from Hotel Management
May 5, 2018 by Nell, Hotel Management
Thank you for taking the time to fill out the survey, we do appreciate the time our guests take to tell us how we are doing. I'm sorry your mattress wasn't comfortable. I wish I could say that we have different mattresses in different rooms, but we don't have that option. However, please don't let that stop you from returning, just let us know about a week ahead and we can get a mattress topper or something to make the bed softer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winter Park, FL

Loved hot breakfasts and desserts at night.

Posted Apr 28, 2018
Pros: The staff
Cons: Bathrooms needed an update
Location: Within walking distance of shops and museums
Great location, very helpful and friendly staff. The garden patio was charming.
Comment from Hotel Management
May 3, 2018 by Nell, Hotel Management
Ms. Kay, thank you so much for mentioning the food and most importantly our staff. They are truly the back bone of our property and we appreciate their hard work and dedication to our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Charming Ante-Bellum B&B

Posted Apr 16, 2018
Great location, very helpful staff. Charming old and well-preserved ante-bellum townhouse located in the heart of the historical district and close to restaurants and bars. The B&B offers fantastic breakfasts (8-10am) with different dishes each day as well as an afternoon cheeseboard and snacks (with wine) and sweets, cakes in the evening - enough food to not need to go out for dinner! and delicious to boot. I highly recommend the Eliza Thompson as a place to stay in Savannah.
Comment from Hotel Management
May 3, 2018 by Nell, Hotel Management
Mr. Rick, thank you so much for the wonderful review and rating. We appreciate our guests taking the time to let us know how we are doing. Hope to see you again in the near future. Have a wonderful day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Service is outstanding.

Posted Apr 15, 2018
Check in was fast and had help with bags and parking. Very nice. The wine and hors d’oeuvres in the evening along with desert are a very classy touch. Would definitely recommend.
Comment from Hotel Management
Apr 16, 2018 by Nell, Hotel Management
Thank you for taking the time to answer the survey. We appreciate the feedback. Look forward to having you visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Charming Getaway

Posted Apr 8, 2018
Our family of four truly loved this lovely historic inn, nestled on one of Savannah's most beautiful streets. We were greeted so warmly, and after a long drive - it matters. The room and beds were luxurious and very comfortable. There are even staff to assist you with street parking, which I particularly appreciated because we were unfamiliar with the city's rules. One gentleman even went as far as to leave a note on our door to let us know we needed to move our vehicle in order to avoid a ticket. We appreciated all the extra touches and everyone going out of their way for us. A very memorable stay.
Comment from Hotel Management
Apr 10, 2018 by Nell, Hotel Management
Thank you so much Ms. Meghan, for taking the time to fill out the survey and letting us know how we did. Our guests are most important to us. We understand that being in a unfamiliar city is exciting, but the little quirks like parking can make one a little anxious. Glad we were able to make it a little less confusing for you. Happy you enjoyed your stay in our beautiful city, hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Amherst NY

Savannah Hospitality

Posted Apr 2, 2018
The Eliza Thompson House has a most wonderful staff. Everyday during our week's stay we were greeted by everyone from management, the desk, housekeeping and food service in an exceptionally cordial way. Thanks to all who fed us, gave us supplies, listened to our adventures, provided us with tickets, helped us navigate and asked about our welfare. We had a lovely time! We'll be telling everyone about your gracious hospitality!
Comment from Hotel Management
Apr 10, 2018 by Nell, Hotel Management
Ms. Mary, you are making us blush with such high praise. Thank you. We strive to make you feel as though you are visiting family not just some Inn or Hotel. Your stay is as important to you as it is to us, and we appreciate when guests write comments such as yours it means we have accomplished our goals. Come back whenever you can, we will be waiting on you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2018
Enjoyed our stay while visiting Savannah College of Art and Design. Great location - walking distance to school, restaurants and shops.
Comment from Hotel Management
Apr 1, 2018 by Nell, Hotel Management
Thank you for taking the time to fill out the survey and giving us feedback. Our guests are most important to us and we value their comments. Have a wonderful Easter.
5 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Historic area

Posted Mar 31, 2018
This old home is beautiful. Lovely rooms, lots of charm. Parking is a little tricky because you park on the street, but the bellman is helpful. Breakfast is very nice, served off the courtyard in the back. I hope to visit again.
Comment from Hotel Management
Apr 1, 2018 by Nell, Hotel Management
Thank you Ms. Nina, for giving us a wonderful review and your comments about our breakfast and courtyard. We look forward to serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from SoCal

Beautiful Historic House

Posted Mar 30, 2018
While the parking leaves something to be desired, the hotel is beautiful. We stayed in the Admiral Turner room, which was splendid. The staff was accommodating, the wine and cheese hour nice, and quite a good breakfast in the morning.
Comment from Hotel Management
Apr 10, 2018 by Nell, Hotel Management
Mr. Mark, we so agree about the parking situation around the Inn, it can get complicated but, we try as hard as we can to accommodate the guests the best way possible. I guess being in the residential section of the Historic District does have some draw backs, but the good thing is being located where we are, the guests once parked don't have to move their cars, unless it's a street sweeping night. We enjoyed having you stay with us and look forward to seeing you again. And, Thank you for the nice comments about the Adm. Turner room, the evening cordials, the breakfast, and our staff
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Just the Best

Posted Mar 19, 2018 on Hotels
just a quick vacation trip...and thebservice was incredible...way better than the best hotels in the world.
Comment from Hotel Management
Mar 23, 2018 by Nell, Hotel Management
Thank you so much Mr. Carl for the wonderful rating, we really appreciate our guests that take the time to fill out the survey and giving us your thoughts.