Ratings based on 283 Verified Reviews

3.7 out of 5
84% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Dover, DE

Good option for a couple of nights.

Posted Oct 2, 2017
Pros: The location, the staff and the price.
Cons: The rooms need to be remodeled and refreshed since obviously you can't do much about the size without knocking a wall down.
Location: Walking distance to most of the historical center attractions so visit the Cathedral, the Alcazar, and Barrio Santa Cruz.
The room was very small, just one twin bed a tiny desk, but curiously a pretty large flat screen tv, the bathroom was almost as big as the sleeping area of the room, and it was clean, but would had been very uncomfortable to a tall or large person, the room in general was clean but you could see some wear and tear on the sleeping area part of it. The staff was nice and helpful and the hotel is walking distance to most of the attractions of Seville's historic center. However, like I said these are very basic accommodations at least if you take a single room for one person as I did, they are fine for a couple of nights but not easy to live with beyond that. I would classify this place more as a hostal than a hotel, to better reflect the type of comfort it provides.
Comment from Hotel Management
Oct 8, 2017 by ILUNION Puerta de Triana, Hotel Management
Dear Robert. Thank you for taking the time to share your feedback. We're glad your comments about our location and our cleaning service. Please accept our sincere apologies for failing to make your stay away entirely satisfactory. Best regards, Manuel Reyes Asensio Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Experience was good. Room was clean and tidy. Arrived in the afternoon and ready to check in. The day we left, we were able to store our luggage.
Comment from Hotel Management
Sep 10, 2017 by ILUNION Puerta de Triana, Hotel Management
Dear client. Thank you very much for your kind evaluation. Please know that our goal is to ensure that all our guests enjoy their stay at ILUNION Puerta de Triana and have an unforgettable experience in our city, because we get a personal satisfaction. We remain at your disposal for revisiting our city. Yours faithfully. Manuel Reyes Asensio Hotel Manager
4 out of 5
by Nour

Posted Jun 2, 2017 on Hotels
Comment from Hotel Management
Jun 5, 2017 by MANUELREYES, Hotel Management
Estimado Nour. Muchas gracias por compartir su satisfacción con nosotros tras su estancia en Sevilla. Estaremos encantados de darles de nuevo la bienvenida en otra ocasión. Saludos cordiales Manuel Reyes Asensio Director
3 out of 5
by A verified traveler

Not terrible

Posted May 27, 2017 on Hotels
The hotel needs updating in every way. The only thing that drowned out the street noise was the snoring from the next room.
Comment from Hotel Management
Jun 5, 2017 by MANUELREYES, Hotel Management
Dear client. We are very sorry to hear that your stay at our hotel was not at your entire satisfaction. I would like to apologize for the inconvenience you had experienced in our hotel. Best regards. Manuel Reyes Asensio Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire, UK.

Nice hotel located by the river and close to main

Posted May 11, 2017
Single traveller so booked a single room for two nights. The single room was small but clean and tidy. Bathroom was a decent size with an adequate shower. Staff reception were very helpful and even let me get changed out of my motorbike gear in the reception washroom as I had arrived early and my room want available yet. Breakfast was reasonably priced at €8.50 and was good with plenty of the usual continental selections. Room was quiet, air conditioning very efficient and the hotel area was also quite. I would stay there again.
Comment from Hotel Management
May 16, 2017 by ILUNION Puerta de Triana, Hotel Management
Dear Michael. I regret not being able to address in your language. Thank you so much for your kind and considerate review. We always welcome feedback from our guests and we were delighted to read the positive comments from you. We are most grateful for your feedback and especially for your comment about our location. Please know that our goal is to ensure that all our guests enjoy their stay at ILUNION Puerta de Triana and have an unforgettable experience in our city, because we get a personal satisfaction. We remain at your disposal for revisiting our city. Best regards. Manuel Reyes Asensio Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice breakfasts and clean rooms

Posted May 4, 2017
Just a 10 minute walk from the Cathedral with good breakfast buffet, nice staff and good size single room.
Comment from Hotel Management
May 8, 2017 by ILUNION Puerta de Triana, Hotel Management
Dear Brian. Thank you very much for your kind evaluation. We're glad your comments about our staff and our breakfast. Please know that our goal is to ensure that all our guests enjoy their stay at ILUNION Puerta de Triana and have an unforgettable experience in our city, because we get a personal satisfaction. We look forward to his return to share new emotions with us. Yours faithfully. Manuel Reyes Asensio Hotel Manager
5 out of 5
by Noel

Posted Apr 2, 2017 on Hotels
Great location
Comment from Hotel Management
Apr 21, 2017 by MANUELREYES, Hotel Management
Dear Noel. Thank you very much for your great evaluation. We're glad your comments about our location. We look forward to his return to share new emotions with us. Yours faithfully. Manuel Reyes Asensio Hotel Manager
3 out of 5
by A verified traveler

I wasn't lucky with this hotel

Posted Dec 10, 2016 on Hotels
My stay wasn't that good because of the room's condition. At my arrival I got a very very small room, it was like a prison. The second day I asked to change it, they gave me a bigger one with the worst view: from the window i see only the wall of the next building, which is very dark, i cannot even know when the sun goes up and The smell of the room was not good. I could'nt enjoy the convenient location of the hotel since its very well connected with everything.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear client. We are very sorry to hear that your stay at our hotel was not at your entire satisfaction. I would like to apologize for the inconvenience you had experienced in our hotel. Your comments hold greater value for us and will help our hotel in providing our guests with service excellence. Manuel Reyes Asensio Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

good cost benefit relationship.

Posted Nov 9, 2016 on Orbitz
my stay was great. is great location is the best for tourists. you can walk to main sightseeing of Sevilla. beware that weekends are much expensive than weekdays. Big flat screen. confortable bed. pillow not so much. Sometimes you can hear the next room noises. I recomend it.
Comment from Hotel Management
Nov 20, 2016 by ILUNION Puerta de Triana, Hotel Management
Dear Raf. Thank you so much for your kind and considerate review. We always welcome feedback from our guests and we were delighted to read the positive comments from you. We are most grateful for your feedback and especially for your comment about our location. Please know that our goal is to ensure that all our guests enjoy their stay at ILUNION Puerta de Triana and have an unforgettable experience in our city, because we get a personal satisfaction. We remain at your disposal for revisiting our city. Best regards. Manuel Reyes Asensio Hotel Manager
5 out of 5
by A verified traveler

Great location very comfortable!

Posted Nov 9, 2016 on Hotels
Very comfortable. Friendly staff, nice spacious room with a Juliette balcony. The shower doesn't have a door, be careful not to get the whole washroom wet when showing. Great location, can walk to almost anywhere.
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Dear client. Thank you very much for your evaluation. We're glad your comments about our location and our staff. We look forward to his return to share new emotions with us. Best regards. Manuel Reyes Asensio Hotel Manager