Ratings based on 1,275 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Posted Nov 15, 2017
My stay at this hotel was outstanding. The location could not be better and hotel staff very friendly and helpful. I would recommend it to anyone any day.
Comment from Hotel Management
Nov 16, 2017 by Customer Service , Hotel Management
Thank you for your great comments! We are delighted that you enjoyed the experience with us. We are here for whatever you want, whenever you want to return to Seville. A warm greeting from all the hotel team. Cordially, Customer Service Hotel Rey Alfonso X.
4 out of 5
Recommended
for Everyone
by A verified traveler

good position but perhaps a little noisy.

Posted Nov 11, 2017
Pros: Very central
Cons: Staff attention and their local knowledge at reception.
Perhaps the reception staff could have been a little more helpful and informative about trains, entrance times etc. if peace is required then ask for a room facing the courtyard.
Comment from Hotel Management
Nov 13, 2017 by Customer Service , Hotel Management
It's an honor to receive your kind comments and ratings. Of course, we will take care of your improvement proposal and we appreciate your high valuation of our services and the recommendation that this means for other travelers. We hope to return to your visit whenever you like. Sincerely, Customer Service at Hotel Rey Alfonso X.
3 out of 5
Recommended
for Couples
by A verified traveler from London

Good hotel and location but pick your room wisely

Posted Nov 11, 2017
The hotel is in a great location within walking distance of lots of sightseeing places. The hotel staff were very friendly and helpful. We stayed in the new extended side of the hotel which isn't fully integrated. This meant that getting there from reception was rather difficult. Although our room was also on the ground floor, we had to go up one floor, walk across the hotel, and go down one floor to reach the other side. So pay attention to this before you are given a room. Our (premium) room had no windows to the outside, which wasn't nice as you don't get any sunshine into the room in the mornings. It wasn't as spacious as I expected but still a little bigger than the standard rooms which our friends stayed. The breakfast was decent, the rooftop is very nice to relax and you have nice views which is definitely a plus. It also has a bar and swimming pool so check out the rooftop on the 4th floor when you're there. All in all I'd personally rate the hotel 3/5 stars and would recommend it but pick your room wisely.
Comment from Hotel Management
Nov 13, 2017 by Customer Service , Hotel Management
Dear Abbas; In the name of the whole staff of Hotel Rey Alfonso X, we thank you deeply your positive comments that we have received through Tripadvisor. Your honest opinion can be a valuable reference for other customers who are thinking of staying with us, which we appreciate greatly. Appreciating your time writing this review, and waiting to meet him again soon in our hotel, we say goodbye sincerely, Customer Service Hotel Rey Alfonso X
2 out of 5
Recommended
for Couples
by A verified traveler from Sussex

. . . . such a shame!

Posted Nov 11, 2017
Pros: Small, modern & well-located. Would have been very happy staying in this hotel if we'd had the rooms with views we thought we'd booked.
Cons: Room descriptions.
Location: Very central, within a few minutes walk of the Cathedral and The Palace. Lots of nice tapas bars and restaurants nearby.
Staying for 3 nights.Booked 2 x Double Superior Rooms as hotel website listed 'best location inside the hotel' with 'views of Santa Maria la Bianca Square and Fabiola Street' & 'locations on 1st, 2nd & 3rd floors' as superior room features. What we got were 2 'superior' rooms in the basement, one with no windows and the second looked into from the ground level inner courtyard above, which was also next to a staff entrance. When we complained we were told the only 2 other rooms available with views were standard rooms on the 1st floor, one looking over the square, the other the inner courtyard. Visited these rooms and were disappointed by their size & facilities so opted to stay in the basement location. Felt the Reception staff were rather complacent about the whole situation.
Comment from Hotel Management
Nov 13, 2017 by Customer Service, Hotel Management
Dear NSL: Thank you very much for sharing with us your comments about Hotel Rey Alfonso X. We regret that the Hotel has not been fully lived up to your expectations. We assure you that we have taken note and take appropriate actions in order to improve our comprehensive service. However, we appreciate your kind words about other aspects also mentioned in your review. We look forward to welcoming you back to our Hotel and give us the opportunity to change the feel of the occasion. Cordially, Customer Service Hotel Rey Alfonso X.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Nice stay in Seville

Posted Nov 9, 2017
Pros: Fantastic location and great roof top bar
Location: Very close to the most common attractions and cafes right outside the front door
We stayed 3 days and were very happy with the experience
Comment from Hotel Management
Nov 12, 2017 by Customer Service , Hotel Management
Thank you so much for the positive comments, Vicky! For this hotel, including the Staff that works in, the greatest satisfaction is knowing that you will recommend us, especially since it means that we have lived up to your expectations, and your satisfaction will always be ours. Thank you very much for letting us be who have made your visit to Seville an experience to remember from our dedication. Waiting to receive you again whenever you like, we say goodbye very carefully, Customer Service Hotel Rey Alfonso X.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingam UK

Excellent friendly staff

Posted Nov 8, 2017
Pros: Everything
Cons: Nothing
Location: Excellent and close to all amenities.
Had a 3 day stay at this hotel and would highly recommend it Situated centrally for all amenities and attractions. Rooms were large and stylish with modern bathroom facilities. The staff were very friendly and nothing was too much trouble for them.
Comment from Hotel Management
Nov 8, 2017 by Customer Service , Hotel Management
Dear KRH; Thank you very much for your trust in Hotel Rey Alfonso X. Wholeheartedly appreciate your kind words about your experience at our hotel, and we are delighted that you have enjoyed so much with us. For our team of staff are all proud to have contributed to make your stay an unforgettable experience. And of course, thank you for your recommendation to other people who follow and seek such comments. Waiting to have another opportunity to serve you and offer the best of our attention, we say goodbye cordially, Customer Service Hotel Rey Alfonso X.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location, nice roof top bar and pool

Posted Nov 3, 2017
Pros: location
Cons: an external window in room
Location: great location, plenty of cafes, restaurants and bars, Near cathedral and Real alcazar.
lovely relaxing break. Great city lovely places to eat and lots to see,
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely time

Posted Nov 2, 2017
Hotel and staff were very friendly and helpfull Ideal central location
Comment from Hotel Management
Nov 3, 2017 by Customer Service, Hotel Management
Thanks! We're happy knowing you enjoyed your stay in our Hotel and the visit to Seville. We are here for whatever you want, whenever you want to return to Seville. A warm greeting from all the hotel team. Cordially, Customer Service Hotel Rey Alfonso X.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Oct 30, 2017
Very centrally located hotel near all attractions and good bars and restaurants. Definitely stay here again.
Comment from Hotel Management
Oct 31, 2017 by Customer Service , Hotel Management
Dear Steph: Thank you for the positive review about our hotel. We are pleased to know that you enjoyed your time at the Hotel in the center of Seville, and we hope to see you again very soon in this city. Sincerely, Customer Service Hotel Rey Alfonso X
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, Canada

Nice hotel close to the major sites

Posted Oct 28, 2017
We had a wonderful stay in Sevilla, a beautiful city. Our hotel was within easy walking distance of all the major tourist attractions and was a welcome place to return to at the end of our very full days of sight seeing. The hotel staff were very pleasant and went out of their way to help us in many ways. They offered to answer any questions we had on how to get to various attractions, which were the best flamenco performances, restaurants that they thought we would enjoy. They definitely enhanced our enjoyment of our visit to Sevilla.
Comment from Hotel Management
Oct 30, 2017 by Customer Service , Hotel Management
Dear John; Thank you very much for your trust in Hotel Rey Alfonso X. Wholeheartedly appreciate your kind words about your experience at our hotel, and we are delighted that you have enjoyed so much with us. For our team of staff are all proud to have contributed to make your stay an unforgettable experience. And of course, thank you for your recommendation to other people who follow and seek such comments. Waiting to have another opportunity to serve you and offer the best of our attention, we say goodbye cordially, Customer Service Hotel Rey Alfonso X.