Ratings based on 1,197 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Posted Sep 20, 2017
Lovely hotel in a perfect location, facilities in hotel were brilliant and staff were very helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great hotel located in the heart of Saville

Posted Sep 17, 2017
Pros: Overall, this hotel is perfect for the traveler who wants both comfort, good customer service, and convenience or close proximity to local sites.
Cons: Nothing comes to mind.
Location: The hotel is centrally located, near the cathedral and other historic sites.
The staff at this hotel was cordial and helpful. The facilities are ultra-modern with a roof-top deck and pool.
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Location!!!

Posted Sep 7, 2017
The location was the best! You could walk to the main attractions and monuments!! Lovely neighborhood! A lot of great restaurants you could walk to! The staff was super friendly and attentive! My only complaint is that the room smelled like someone had smoked inside the room, and my husband hates that smell! They came in and sprayed some kind of air freshener, it helped in the moment but the next day you could feel the smell again. That is the reason why I do not give this hotel a 5....also the AC did not cool the room enough, so that made it worse with the smell and it was REALLY hot in Sevilla. I guess the AC would not be that much of a problem when the weather is cooler. The young gentleman at the gate of the hotel that helped with the bags was super attentive and was always smiling!!
Comment from Hotel Management
Sep 8, 2017 by Customer Service , Hotel Management
We regret your dissatisfaction and apologize for the incidents you comment on, Ana. We take note of your comments to improve and debug responsibilities. We hope that if you decide to return on another occasion, we offer you the best of services, as is our custom. Cordially, The Customer Service Hotel Rey Alfonso X
4 out of 5
Recommended
for Couples
by A verified traveler from Larchmont, NY

Breakfast on the Roof Terrace is great.

Posted Sep 7, 2017
Pros: Location, once you are in.
Cons: Access by car, should not be recommended for foreigners.
Location: The city is simply great and gorgeous. The food, the wine, the people, one of the best package you can expect.
The hotel location is great. Everything is at walking distance. But be careful if you have a medium-large sedan, the streets are extremely narrow, thus making the access very difficult to say the least. Best park at a Public Parking, and schlep your luggages one or two blocks.
Comment from Hotel Management
Sep 8, 2017 by Customer Service , Hotel Management
Dear Sam; In the name of the whole staff of Hotel Rey Alfonso X, we thank you deeply your positive comments that we have received through Tripadvisor. Your honest opinion can be a valuable reference for other customers who are thinking of staying with us, which we appreciate greatly. Appreciating your time writing this review, and waiting to meet him again soon in our hotel, we say goodbye sincerely, Customer Service Hotel Rey Alfonso X
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2017
Very confortable hotel with very friendly and helpful staff. Good location for the historic centre of Seville. The layout of the hotel is somewhat unusual and takes a bit of getting used to but the rooftop pool and terraces are very good when you find them
Comment from Hotel Management
Sep 8, 2017 by Customer Service , Hotel Management
Hi, Thank you for your great comments! We are delighted that you enjoyed the experience with us. We are here for whatever you want, whenever you want to return to Seville. A warm greeting from all the hotel team. Cordially, Customer Service Hotel Rey Alfonso X
5 out of 5
Recommended
for Everyone
by A verified traveler from London

A Wonderful Stay

Posted Sep 4, 2017
Pros: The ability to lie by the pool and utilise terrace areas for drinks / snacks.
Cons: The cleanliness of the pool.
Location: Aire de Sevilla, a Hammam spa is nearby. We had a massage and swam in the pools which was beautiful.
We chose to stay at Hotel Rey Alfonso X because it was forecast to be very hot during the time we were there, and were looking forward to using the rooftop pool. Although the pool was small itself, there were an ample number of deck chairs around the surrounding terraces which meant we enjoyed a wonderful couple of afternoons relaxing by the pool. The service whilst on the terrace and at the pool (ordering food and drinks) was great also. Further to the pool facilities, the rooms were clean, the beds were comfortable and the staff during the check in process were extremely friendly and welcoming. Highly recommended.
4 out of 5
Recommended
for Couples
by A verified traveler from london

city break

Posted Sep 4, 2017
Pros: see above
Cons: see above
Location: Very well situated
The hotel was fine but drinks were a bit pricey. Swimming pool was nothing more than a plunge pool and wardrobes were on the small side.
4 out of 5
Recommended
for Couples
by A verified traveler from midlands

Posted Aug 30, 2017
Pros: Friendly staff, great Mojitos (jose antonio)
Cons: Along the side of the pool the white paint appears to come off in the heat, and if you get to close it sticks to you or your swimming costume.
Location: Great location, slap bang in the middle of everything, great cafe opposite for a fab lunchtime menu.
A long weekend was made all the better by this hotel, the location was fab. I was expecting a little more for a room titled superior, no view, however the air con was great which was well received after the mid 40 heat. The staff were very friendly and helped me organise some food and give directions. It was a fab trip with lots to do
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Aug 30, 2017
Excellent & helpful staff Great location - close to main sights, restaurants & train station Good rooms Good roof top bar & quiet space for a night cap
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent location and hotel

Posted Aug 27, 2017
The room was very spacious and clean. The bed was great. All the major sites were within short walking distance and we enjoyed our stay very much.
Comment from Hotel Management
Aug 28, 2017 by Customer Service, Hotel Management
Thank you so much for the positive comments, Denise! For this hotel, including the Staff that works in, the greatest satisfaction is knowing that you will recommend us, especially since it means that we have lived up to your expectations, and your satisfaction will always be ours. Thank you very much for letting us be who have made your visit to Seville an experience to remember from our dedication. Waiting to receive you again whenever you like, we say goodbye very carefully, Customer Service Hotel Rey Alfonso X