Ratings based on 522 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Perfect location

Posted Apr 16, 2018
Perfect location, comfortable bed, very friendly helpful staff, lovely breakfast!
Comment from Hotel Management
Apr 16, 2018 by Luigi, Hotel Management
Dear Mel, we thank you for investing the time to share such a nice feedback and are thrilled that you had such a pleasant stay with us. It would be an absolute delight to welcome you again and we hope that you will consider joining us in the months ahead. Warm regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2018
Good location for transportation, tours and restaurants.
Comment from Hotel Management
Apr 7, 2018 by Luigi, Hotel Management
Dear guest, we thank you for investing the time to share such a thoughtful review and are thrilled that you had such a pleasant stay with us. It would be an absolute delight to welcome you again and we hope that you will consider joining us in the months ahead. Warm regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

An oasis!

Posted Dec 12, 2017
Spent a 4 day winter break here. Lovely comfortable room (406) with private access to a lovely open air 4th floor patio garden - completely quiet from the rather busy road. This could do with a patio umbrella to make it usable in showers. Hotel lacks any lounge area (very small bar is a little stark). Breakfast is ordinary but acceptable. No hot drink facility in the room - this is a shame and should be made available. However the hotel is well worth a visit- and location is a great base.
Comment from Hotel Management
Dec 14, 2017 by Luigi, Hotel Management
Dear guest, it was our pleasure to host you during your recent stay and we are even more thrilled that your experience with us was worthy of this great feedback! We would love to see you again and hope that you will hurry back to visit us soon! Warm regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from sussex

A very nice comfortable hotel.

Posted Oct 29, 2017
Pros: The room was comfortable and very quiet. There was an adequate breakfast choice.
Location: The bus from the airport stops at the port which is only a 5minute walk away. Also the hop on/hop off tour bus is minutes away.
Hotel palazzo Turchini is a great place to stay with some nice restaurants nearby, well 2 or 3 doors away. The staff were very helpful. We arrived hours early to book in, but they did try to see if any rooms were ready to accommodate us. We were happy to drop our bags and head out, and when we returned the bags had been taken to our room. A very nice gesture. You can buy tickets for Tramvia, a local tour company from the newsagent nearby, or by the port. They have very reasonable trips to Sorrento, Herculeum, Pompeii and Vesuvius.
Comment from Hotel Management
Oct 31, 2017 by Luigi, Hotel Management
Dear Sharon, thank you for your kind appreciation and for taking the time to share your feedback with other readers about your experience at Palazzo Turchini. I have shared your comments with my staff, it was our pleasure to host you during your recent stay and we are delighted to know that your experience with us was worthy of this great score. We would love to see you again soon! Warm regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Central location

Posted Oct 28, 2017
Pros: The hotel is minutes walk from the port, the main shopping streets and the royal palace.
Cons: The breakfast is de ent quality but choice is limited.
Location: It is very easy to reach all the main points of interest on foot. There are many restaurants and cafes very close by. The port is a few minutes walk a
We were very happy to have been upgraded to a suite which was very comfortable, clean and quiet. The staff at reception were very helpful and pleasant.
Comment from Hotel Management
Oct 29, 2017 by Luigi, Hotel Management
Dear Anthony, thank you for your nice words and for sharing your great feedback regarding your recent stay at Palazzo Turchini! It was our pleasure to have you as our guest and we hope to see you again soon. Best regards.
5 out of 5
by A verified traveler

Great accommodations

Posted Oct 26, 2017 on Hotels
Staff was very knowledgeable and helpful. location right by the pier for ferries to sorrento or Capri. accommodations were great, clean , and as presented. No surprises.
Comment from Hotel Management
Oct 29, 2017 by Paolo, Hotel Management
Dear guest, thank you very much for sharing this nice review with us, we appreciate you pointing out some of our most valuable features: the location, the friendliness of our staff and our clean rooms! We hope that you will visit us again. Kind regards.
4 out of 5
Recommended
for Couples
by A verified traveler from Sherman Oaks ,CA

excellent location,very simple interior,

Posted Oct 16, 2017 on Orbitz
Pros: The staff was very helpful, excellent recommendations about restaurants. The staff was knowledgeable and willing to help us plan our time.
Cons: The furnishings are very simple, not a drop of charm. The rooms do not have a single hint of being in Italy.
Location: The location is great. Naples is full of interesting things to do and see, we enjoyed every minute. The Turchini makes it easy to see and do the best
At first, we were disappointed, the interior is so simple.We were expecting more based on the reviews. Naples however is large and most of the places we wanted to see were far from one an other. Once we understood that the best the Turchini has to offer is location, location, location, we were much happier. There is a subway stop and a bus stop on the corner, and it is walking distance to the old town. We often took taxi's to our destination and then waked back, which turned out to be a good strategy. The subway is easy to use.We bought a three day pass that included many sites and the subway.Breakfast was very nice.
Comment from Hotel Management
Oct 18, 2017 by Luigi, Hotel Management
Dear Arlene, thank you so much for your great feedback! Naples has always a lot to offer and we’re so glad to know that you enjoyed your stay here at Palazzo Turchini. It would be great to have you back here soon! Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Close to harbor

Posted Oct 15, 2017
Pros: Small but traditional and good location
Cons: The hand sink was clogged all three days that we stayed
Location: Galleries, restaurants, close to Hop On Hop Off bus station.
Walking distance to beautiful galleries, great restaurants, metro
Comment from Hotel Management
Oct 16, 2017 by Luigi, Hotel Management
Dear Miriam, thank you for your stay here at Palazzo Turchini, we are grateful for your review, that will help future guests, and for your positive comments towards our hotel. Your feedback is appreciated and we are looking forward to your future visit. It would be great to have you here again as our guest! Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice hotel close to the bay.

Posted Oct 6, 2017 on Orbitz
Pros: It was located in the center of the things we did in Naples.
Cons: WIFI on more than the floor the room was on.
Location: There was dinning, shopping, a castle, and a palace with in 5-10 minute walk.
The hotel was nice and close to the bus, subway, shopping and many attractions. The breakfast was good with lots of variety. We walked a 20 minutes and had a great dinner on the Mediterranean Sea side. Great stroll thru the Palace court yard and neighborhood.
Comment from Hotel Management
Oct 11, 2017 by Luigi, Hotel Management
Dear Leonard, thank you so much for your nice review! Naples has always a lot to offer and we’re so glad to know that you enjoyed your stay here at Palazzo Turchini. It would be great to have you back again as our guest! Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything!

Posted Oct 5, 2017
The front desk staff was terrific! Extremely helpful.
Comment from Hotel Management
Oct 7, 2017 by Luigi, Hotel Management
Dear guest, we are delighted to read that you had such a good experience with us and we are pleased to say that we have a very dedicated team on high levels of service. Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the world. We will look forward to seeing you on your next holiday to Naples! Best regards.