Ratings based on 165 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Couples
by A verified traveler from Canberra Australia

Great location

Posted Jul 24, 2017
Pros: Clean and tidy.
Cons: Only 1 lift for all guests and housekeeping. Some time you have to use the stairs. Ok if you are fit enough.
Hotel is in an excellent location, spacious room with great breakfast. Only negative is the rooms are internally quiet noisy from other guests. The noise echoes through the stair and lift areas, however the street noise is negligible for such a busy location
2 out of 5
by A verified traveler

Room could be improved- needs better bathroom.

Posted Jun 5, 2017
Cons: fix the tub. Install better shower curtains and shower rods. Fix the faucet in the wash basin.
Location: good location, convenient
shower curtain is too small, so water splashes onto floor when taking shower. No caulking around the tub, so there's space between tub and wall, water tend to go down there as well .... In addition, on the first night, quite a few ants came up from there. -- Water pressure in the tub/shower is fine, but water in the wash basin barely trickles.... and there's no hot water in the wash basin.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient comfortable affordable

Posted Jun 3, 2017
Housekeeping service was excellent. Always spot on regarding what to tidy up and what to leave alone. Location was wonderfully convenient to visit anywhere from historical sites to drinking alleys
4 out of 5
by A verified traveler

Posted Apr 1, 2017 on Hotels
Not too bad in the family room. Clean. Breakfast was good and close to tourist spots
4 out of 5
by Rebecca

Great hotel, central location

Posted Mar 25, 2017 on Hotels
Great hotel,, Great location, staff were very helpful and friendly. I would stay here again! Breakfast was very good too
2 out of 5
by A verified traveler

The Superior Room is trerible

Posted Mar 9, 2017
Pros: Breakfast is good
Cons: The twin bed shouldn't combine together to become one.
The Superior room is terrible. They join the two twin bed become a full bed which is a bad combination. These caused the middle of the bed so hard. This is bad. I need to upgrade for paying extra to get a better room. Bad! I've have stay in the others Alogon which do not have this problem.
1 out of 5
by A verified traveler

This hotel got the worse bell boy in town

Posted Feb 7, 2017
The bell boy thinks he owns the entire hotel by behaving like a gangster. They keep your bike that is not park within the compond of the hotel, without your permission, and when you ask them where's your bike, they refuse to tell you and only push the bike out the next day. Isn't this consider stealing?
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2016 on Hotels
5 out of 5
by A verified traveler

Good price & great value

Posted Oct 27, 2016 on Hotels
Great service, great breakfast & room was comfortable & clean. Handy to markets & city tourist spots.