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Rating 10 - Excellent. 252 out of 655 reviews" "
10 - Excellent
252
Rating 8 - Good. 314 out of 655 reviews" "
8 - Good
314
Rating 6 - Okay. 67 out of 655 reviews" "
6 - Okay
67
Rating 4 - Poor. 14 out of 655 reviews" "
4 - Poor
14
Rating 2 - Terrible. 8 out of 655 reviews" "
2 - Terrible
8
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Terry
Traveled with group
Apr 17, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in a great location. Walkable to good restaurants & most points interest.
Great little hotel, excellent value for price. We stayed in a King room, comfortable bed, great shower, nice breakfast, all facilities available as you would expect in a fancy hotel but without the pricetag. Highly recommend Aquari Hotel.
Stayed for 4 night in an aquari suite. Room was very big and clean. Comfortable soft bed. Great llcation and easily walkable to many tourist locations and dining options. Staff friendly and polite. Would stay here again.
Mick
Stayed 4 nights in Mar 2024
Response from Aquari Hotel Team on Apr 4, 2024
Dear Mick,Thank you for sharing your experience with us!We're thrilled to hear that you enjoyed your stay in our Aquari Suite and found it spacious, clean, and comfortable. It's wonderful to know that our convenient location and proximity to tourist spots and dining options added to your overall satisfaction. We pride ourselves on our friendly and polite staff.We can't wait to welcome you back for another fantastic stay!Best Regards,
Dear Maria Vera,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay.We hope to be able to welcome you back very soon.Best Regards!
6/10 Okay
Helena
Traveled with group
Mar 18, 2024
Great location in walking distance from local attractions. Bathroom was outdated however
Helena
Stayed 3 nights in Mar 2024
Response from Aquari Hotel Team on Mar 19, 2024
Dear Helena,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our great location within walking distance of local attractions. We apologize for any inconvenience caused by the outdated bathroom. Your comments are valuable to us as we continuously strive to improve our guests' experience. We hope to welcome you back in the future for an even better stay.Best regards,
Dear Feliciano,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay at our hotel and found our place and staff service to be very nice. We strive to provide a memorable experience for all our guests, and your positive comments are truly appreciated.We look forward to welcoming you back in the future for another enjoyable stay.Best regards,
Dear Ivy,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay.We hope to be able to welcome you back very soon.Best Regards!
6/10 Okay
Michael
Traveled with group
Feb 6, 2024
7/11 is just right at the side
Michael
Stayed 4 nights in Feb 2024
Response from Aquari Hotel Team on Feb 8, 2024
Dear Michael,Thank you for reviewing our hotel. We appreciate your feedback, even though no specific comments were provided. We aim to enhance our services and ensure a great experience for all guests. If you have any further insights to share, please feel free to reach out. We hope to welcome you back for an improved stay.Best regards,
Dear Ching,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
6/10 Okay
Mark
Jan 18, 2024
Mark
Stayed 2 nights in Jan 2024
Response from Aquari Hotel Team on Feb 8, 2024
Dear Mark,Thank you for reviewing our hotel. We appreciate your feedback, even though no specific comments were provided. We aim to enhance our services and ensure a great experience for all guests. If you have any further insights to share, please feel free to reach out. We hope to welcome you back for an improved stay.Best regards,
Dear Dung,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
6/10 Okay
Mark
Jan 15, 2024
Liked: Cleanliness
Mark
Stayed 1 night in Jan 2024
Response from Aquari Hotel Team on Feb 8, 2024
Dear Mark,Thank you for reviewing our hotel. We appreciate your feedback, even though no specific comments were provided. We aim to enhance our services and ensure a great experience for all guests. If you have any further insights to share, please feel free to reach out. We hope to welcome you back for an improved stay.Best regards,
10/10 Excellent
toan huu
Jan 13, 2024
toan huu
Stayed 1 night in Jan 2024
Response from Aquari Hotel Team on Feb 8, 2024
Dear Valued Guest,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
Dear Ruth,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
8/10 Good
Brian
Traveled with family
Jan 11, 2024
Liked: Amenities
Brian
Stayed 5 nights in Jan 2024
Response from Aquari Hotel Team on Feb 8, 2024
Dear Brian,We sincerely appreciate your recent review of our hotel, and we're delighted to hear about your positive experience. Thank you for taking the time to share your feedback, even without specific comments. We hope to have the pleasure of hosting you again in the future.Best regards,
Dear Troy,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
6/10 Okay
ANDREW
Jan 10, 2024
Hotel is okay. Staff need more training.
Front desk staff was rude. Her name is Rachel. Need extensive training how to welcome guest who have been traveling long distance to the hotel.
ANDREW
Stayed 3 nights in Jan 2024
Response from Aquari Hotel Team on Feb 8, 2024
Dear Andrew,Thank you for sharing your feedback, and we sincerely apologize for any inconvenience caused during your stay. We take your comments about the front desk staff very seriously. We will address this issue promptly and provide additional training to ensure a warm welcome for all our guests. We appreciate your valuable input and hope to have the opportunity to make amends during your next visit.Best Regards,
Dear Nishith,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
8/10 Good
Hyangsoon
Jan 4, 2024
Hyangsoon
Stayed 1 night in Jan 2024
Response from Aquari Hotel Team on Feb 8, 2024
Dear Hyangsoon,We sincerely appreciate your recent review of our hotel, and we're delighted to hear about your positive experience. Thank you for taking the time to share your feedback, even without specific comments. We hope to have the pleasure of hosting you again in the future.Best regards,
10/10 Excellent
James
Dec 28, 2023
James
Stayed 4 nights in Dec 2023
Response from Aquari Hotel Team on Feb 8, 2024
Dear James,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
Dear Qiyun,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
I stayed for 3 nights and it was great! Amazing service - everyone was so helpful and friendly. Breakfast was substantial and a mix of western and eastern foods (including a fresh egg station). Room service was also good value. English speaking TV channels, comfy bed easy walk to great shopping.
Definitely recommend.
The only (very minor) negative is that the tiled floors don't muffle sounds from neighbouring rooms. A couple of felt spots on the bottom of chairs would help but noise from outside world was minimal.
Sarah
Stayed 3 nights in Dec 2023
Response from Aquari Hotel Team on Feb 8, 2024
Dear Sarah,We are genuinely thrilled to receive your fantastic 10/10 rating and read about your positive experience during your 3-night stay! It's wonderful to hear that our service, breakfast variety, and room service met your expectations. Your feedback about the tiled floors is noted, and we appreciate your suggestion. We're delighted you found our location convenient for shopping. Thank you for recommending us, and we can't wait to welcome you back for another enjoyable stay.Best regards,
10/10 Excellent
CHINH
Traveled with partner
Dec 12, 2023
Liked: Property conditions & facilities
Nice
CHINH
Stayed 3 nights in Dec 2023
Response from Aquari Hotel Team on Feb 8, 2024
Dear Chinh,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
Dear Jamie,We are sincerely grateful for your recent stay at our hotel and for taking the time to share your positive feedback. It warms our hearts to learn that you had a wonderful experience, and we appreciate your kind words.We eagerly anticipate the opportunity to host you again and provide another exceptional experience during your next visit.Warm regards,
Dear Ricardo,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
The staff were great and friendly. Rooms were clean and spacious!
Alexa
Stayed 4 nights in Nov 2023
Response from Aquari Hotel Team on Nov 8, 2023
Dear Alexa,Thank you for sharing your feedback about your recent stay at our hotel. We are delighted to hear that you found our staff to be great and friendly. We're also pleased to know that you found our rooms to be clean and spacious. We understand the importance of a comfortable and inviting space for our guests, and we're glad that we were able to meet your expectations.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,
Property is clean and staff goes above and beyond. The breakfast is really good.
karin
Stayed 2 nights in Oct 2023
Response from Aquari Hotel Team on Oct 4, 2023
Dear Karin,Thank you so much for taking the time to share your wonderful review of our hotel! We are thrilled to hear that you had such a positive experience during your stay.We're glad you found our property clean, enjoyed the breakfast, and appreciated the exceptional service from our staff. We hope to welcome you back in the future!Best Regards,
8/10 Good
Viviane
Sep 28, 2023
Liked: Staff & service
Good and helpful staff
Wonderful staff!
Viviane
Stayed 2 nights in Sep 2023
Response from Aquari Hotel Team on Sep 30, 2023
Dear Viviane,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you found our staff to be wonderful.Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back to our hotel in the future.Warm regards,
Dear Gordon,Thank you for staying with us! We're glad to hear that our hotel's location near major tourist attractions was convenient for your visit.We hope you had a wonderful time exploring the area and that our proximity to the attractions made it even more enjoyable for you.We value your feedback and hope to welcome you back for another great stay in the future.Best regards,
The property is located at a merely silent zone. 15mins walking distance from Ben Than market. If you'd like some noise. Very Clean property, courteous staff. Even Standard room had a Bath tub, interesting. Also, breakfast was decent for the price. Good options of food even for breakfast and other orders I made during my stay.
Staff understands you well.
Manoj
Stayed 5 nights in Aug 2023
Response from Aquari Hotel Team on Aug 18, 2023
Dear Manoj,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your kind words and are delighted to hear that you had a positive experience with us.We are glad you enjoyed the peaceful location, clean property, courteous staff, and the amenities in your room. We are also pleased to hear that you found our breakfast options to be good value. Thank you once again for choosing our hotel for your stay in the area. We truly appreciate your patronage and hope to have the pleasure of welcoming you back in the future.Warm regards,
4/10 Poor
Chong sing
Jul 26, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Chong sing
Stayed 6 nights in Jun 2023
Response from Aquari Hotel team on Jul 27, 2023
Dear Chong Sing,We are very disappointed to hear that you found our service to be below your standards. If it is convenient, we would like to discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests.Best Regards,
Dear Toni,We greatly appreciate your positive feedback. It is always rewarding to know that our guests had a pleasant experience during their stay at our hotel. We are thrilled to hear that you had a great time, and that you are looking forward to staying with us again.We are glad that we were able to meet your expectations, and we look forward to welcoming you back soon.Thank you once again for choosing to stay with us.Best regards,
The staff at Aquari were very friendly and extremely helpful. I would recommend staying here to anyone looking for a clean, safe hotel in District 1.
Peter
Stayed 2 nights in Jul 2023
Response from Aquari Hotel team on Jul 18, 2023
Dear Peter,Thank you so much for choosing Aquari Hotel for your accommodation during your recent visit to Ho Chi Minh City. We are thrilled to hear that you had a great stay with us and that our staff was able to provide you with good service.It is wonderful to hear that you found our hotel to be clean, safe and comfortable during your stay.Thank you for recommending our hotel to others. Your recommendation means a lot to us and we are grateful for your support. We look forward to welcoming you back to our hotel soon for another pleasant stay.Thank you once again for your kind review.Best regards,
Dear Christopher,Thank you for choosing to stay at Aquari hotel. We are glad to hear that you enjoyed our hotel's spacious rooms and that our location was convenient for you. We appreciate your feedback, as it helps us to continuously improve our services to better meet our guests' needs.We hope to have the pleasure of welcoming you back to our hotel in the near future.Best regards,
I stayed at this hotel in early May with my husband. We arrived in HCM pretty late at night and I had contacted them a day or two prior to let them know that I needed a late check in. When we arrived at the hotel, all of the lights were off, but the doors were unlocked. There was someone at the front desk and we were able to check in with no issues. The room we were in was clean and it was not noisy at all. There was a Circle K next door that we walked to, to pick up snacks and drinks to hold us over for the next day. Breakfast was decent and staff were all very friendly and accommodating.
ELIZABETH
Response from Aquari Hotel team on Jul 13, 2023
Dear Elizabeth,We appreciate you taking the time to share your experience at our hotel after your stay with us in early May. It was a pleasure accommodating you and your husband during your visit to HCM.We are delighted to hear that your room was clean and comfortable, and that you found our staff to be friendly and accommodating. Our team strives to make each guest feel welcomed and valued during their stay.We are also glad to hear that you were able to check in smoothly despite arriving late at night. We understand how important it is to have hassle-free check-in procedures especially after a long flight. We appreciate your feedback, and will take measures to improve the lighting situation around the lobby area.We hope to have the pleasure of welcoming you back to our hotel in the near future.Best regards,
10/10 Excellent
Ki Hong
Jul 3, 2023
Ki Hong
Stayed 6 nights in Jun 2023
Response from Aquari Hotel team on Jul 5, 2023
Dear Ki Hong,Thank you for choosing our hotel and the perfect review score.We’re happy that you enjoyed your stay.We hope to be able to welcome you back very soon.Best Regards!
Check-in 1400. Arrived 1200 . Staff polite & efficient. Room became available 1300. Allocated 802 corner room with river & city views. Having lived & worked in HCMC previously, we settled on Aquari based on value for money & location. Short walk to shopping & restaurants. Included breakfast has good variety of Asian/Western options with an egg station. Comfortable bed. Clean functional room. If looking for a great little coffee shop nearby check out Wego Coffee at Dia chi 60-62 Dong Du. Excellent coffee reasonable prices with free WIFI.
Phillip
Stayed 3 nights in May 2023
Response from Aquari Hotel team on Jun 20, 2023
Dear Phillip,Thank you so much for taking the time to write a review about your recent stay at Aquari Hotel! We're thrilled to hear that you enjoyed your stay with us and that our staff was able to provide you with great service and a comfortable room.We also appreciate your kind words about our breakfast offerings, and we're happy to know that you enjoyed the variety of Asian and Western options that we provide, as well as our egg station.Once again, thank you for choosing to stay with us at Aquari Hotel, and we hope to have the pleasure of welcoming you back soon.Best regards,
10/10 Excellent
Andrew and Mary
Jun 1, 2023
Andrew and Mary
Stayed 3 nights in May 2023
Response from Aquari Hotel team on Jun 23, 2023
Dear Andrew and Mary,Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay.We hope to be able to welcome you back very soon.Best Regards!
Response from Nghia Le - Sales Manager on Jun 1, 2023
Dear John,Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
Clean & centrally located, loved the river views & the ability to walk around District 1
John
Response from Nghia Le - Sales Manager on May 30, 2023
Dear John,Thank you for taking the time to review your recent stay at Aquari hotel. We're so happy to hear that you enjoyed your stay with us, especially the central location, clean rooms, and stunning river views. We're thrilled to know that our efforts to provide a clean and comfortable environment were noticed and appreciated by you.We appreciate your kind comments and hope to have the pleasure of welcoming you back soon.Best regards,
8/10 Good
Lang, San Jose
Traveled with group
May 14, 2023
Liked: Cleanliness, staff & service
Convenient location, good services. The bathtub is a little bit too big for an average Asian person (5’5”), I have to climb in and out of it very carefully!. I have to switch to different room because the first room was not clean ( the ceiling had many dark spots).
Lang
Stayed 4 nights in May 2023
Response from Nghia Le - Sales Manager on May 16, 2023
Dear Lang,Thank you for choosing our hotel and taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and enjoyed our services.We apologize for the inconvenience caused by the bathtub size. We appreciate your feedback and will take it into consideration as we work to improve the guest experience.We are sorry to hear that your first room was not cleaned to our usual high standards. We have shared your comments with our housekeeping team and will take appropriate measures.Once again, thank you for choosing our hotel and we look forward to welcoming you back in the future.Best Regards,
Excellent service, friendly staff and this place is very clean.
Lang
Stayed 3 nights in Apr 2023
Response from Nghia Le - Sales Manager on Apr 25, 2023
Dear Lang,Thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed your stay with us and found the service to be excellent. Our staff takes pride in providing friendly and accommodating service, and we're so glad that this was reflected in your experience. We also appreciate your comments on the cleanliness of the hotel – we strive to provide a comfortable and hygienic environment for all of our guests. Thank you again for staying with us and for sharing your feedback.We're looking forward to welcoming you again.Best Regards,
Response from Nghia Le - Sales Manager on Apr 25, 2023
Dear Chih Peng,Thank you for choosing to stay with us again!We appreciate your loyalty and are thrilled that you had another enjoyable experience at our hotel. It's always great to hear that our guests have had a positive experience with us and we're glad to hear that we were able to meet your expectations once again.Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back for a third visit.Best Regards,
Response from Nghia Le - Sales Manager on Apr 24, 2023
Dear Tam,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are thrilled to hear that you found our staff to be great.We take pride in providing exceptional customer service and are delighted to know that our team made a positive impact on your stay.We hope to have the pleasure of welcoming you back to our hotel soon.Best regards,
10/10 Excellent
Eran
Apr 21, 2023
Eran
Stayed 2 nights in Apr 2023
Response from Nghia Le - Sales Manager on Apr 24, 2023
Dear Eran,-Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
Response from Nghia Le - Sales Manager on Apr 17, 2023
Dear Valued Guest,Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay. We hope to be able to welcome you back very soon.Best Regards!
Response from Nghia Le - Sales Manager on May 3, 2023
Dear Jerusa,Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay.We hope to be able to welcome you back very soon. Best Regards!
Response from Nghia Le - Sales Manager on Apr 3, 2023
Dear Stephen,Thank you for choosing Aquari hotel and taking time to review your recent stay with us.We are happy to hear that our staff and service met your needs and expectations.Once again, thank you for staying with us. We're looking forward to welcoming you again.Best Regards!