Ratings based on 252 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Nice hotel central to everything.

Posted Dec 27, 2016
Very comfy and a blend of modern hotel with old world Saigon charm.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel with old world charm

Posted Dec 23, 2016
Great location in easy walking distance to shops museums bars etc. Has the old world charm of Saigon in the French days but now fully renovated and very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from fort lauderdale fl

Big hotel; small elevators

Posted Dec 14, 2016
Pros: Breakfast, pool, gym, location, rooftop food and drink
Cons: Small elevators, noise from music from 8-10 pm
Location: Shopping in many malls
Nice pool and gym, great breskfast buffet from 6 am with wonderful,French bread and fresh watermelon juice. Huge staff for every service possible. Only problem is tiny elevators always crowded. Casino in hotel will,take all your money fast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC Canada

Overall Stay Experience

Posted Nov 13, 2016
The Grand is a great hotel with good food and entertainment. The breakfast is ample with a wide selection for all guests. One problem at breakfast was guests who would handle bread, and cheese blocks with their hands when cutting it. Not very sanitary and a major turn off. Hotel staff should precut these items so inconsiderate guests cannot handle the food
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Upgrade that did not work

Posted Nov 9, 2016
Pros: convenient, staff were reasonably polite
Cons: bed, and noise isolation
Location: you can book tours, see the cathedral, walk to ben thanh market (do haggle it's become a tourist trap), see the concert hall
Been to this hotel 3 times (this being my third). Was pleasantly surprised when they "upgraded" me to a suite. However, the suite conditions are worse than the normal rooms in the new wing (which i've stayed previously), hence the surprise became a shock. Roadworks at 2am also helped with the sleep. Tried to get a late checkout and was extended so graciously by an hour..... However, location is good as always, just the hotel is a little run down in terms of the bed comfort. Comparatively, there are other more valued hotels around.
5 out of 5
Recommended
for Everyone
by A verified traveler from new Zealand

GRAND

Posted Oct 12, 2016
Pros: Air conditioning! Californian king size bed. The views from the roof top bar & walking distance to most attractions & lots of Cafes & restaurants
Cons: Slight musty smell in areas but it's due to the humidity nothing much the hotel can do about this and does not affect the overall stay at all.
Location: Opera house/ sky tower 5 min walk,Bin thanh markets - 15 mins Reunification palace/war museum - 20 mins. Botanic gardens/zoo 30 mins. excellent area
Hotel was clean, service was excellent, staff are friendly. Bars & restaurants within the hotel are excellent service. Location is excellent within walking distance of Saigon river and main tourist sites such as opera house, bin thanh markets etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from United States

Great location. In the heart of the city

Posted Oct 10, 2016
Pros: Location and how nice the hotel was. Friendly staff
Cons: A little more western style food at breakfast
Location: Many restaurants and shopping close by.
Was greeted at the door as soon as we arrived. The staff was so friendly and accommodating thru out our stay. The hotel is close to many restaurants and shopping. The hotel itself is very nice and the rooftop restaurant is lovely. Would definitely stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington DC

Nice hotel in the heart of the city

Posted Oct 1, 2016
Stafts are excellent,room very nice , big and cleans, only complaint is water run so slow in bathtub, that is it. Breakfast buffet is ok, could be better .it has a little bit of everything to serve every ethernic. I stayed at this hotel every time I visit Vietnam.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel located in the center of Ho Chi min

Posted Aug 7, 2016
So convenient near to main facility on the city. Good roof top bar inside.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2016
Convenient and close to major business faciliites and government offices.