Ratings based on 258 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Memorable Chinese NY

Posted Feb 20, 2018
It was a last minute booking but it was worth it hospitable hotel concierge and staff and clean facilities.
Comment from Hotel Management
Feb 22, 2018 by Public Relation Executive, Hotel Management
Dear William, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share nice feedback about our Award Winning Hotel. We are delighted that you enjoy your stay with us and have a memorable Lunar New Year in HCMC. We wish to welcome you again soon with another nice stay. Sincerely, PARKROYAL Saigon.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice quiet hotel

Posted Jan 28, 2018
Breakfast was good. WiFi was fast. Staff was friendly and polite. All good.
Comment from Hotel Management
Jan 30, 2018 by Public Relation Executive, Hotel Management
Dear wt, Greeting from PARKROYAL Saigon! Thank you very much for taking your important time to share a very nice feedback about our Award Winning Hotel. We are delighted that you enjoy your stay with us and hope to see you again soon. Sincerely, PARKROYAL Saigon Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Broussard, LA

Convenient location near airport.

Posted Jan 8, 2018
I was very impressed with this hotel compared to others that were more expensive. I regret not staying there for the first part of our trip. We have already told others planning the same trip to use this hotel.
Comment from Hotel Management
Jan 9, 2018 by Public Relation Executive, Hotel Management
Dear Morris, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share a very nice feedback about our Award Winning Hotel and recommend us to your friends. We are delighted that you enjoy your stay with us. We hope to see you again soon for another nice stay. Sincerely, PARKROYAL Saigon Team.
1 out of 5
by A verified traveler from BOSTON, MASS

1 STAR HOTEL WITH A PRICE OF A 4 STAR HOTEL

Posted Jan 2, 2018
Pros: NOTHING
THERE IS NO WAY THIS IS A 4 STAR HOTEL. CONDITION IS OLD AND DIRTY. PILLOWS AND BED ARE VERY VERY UNCOMFORTABLE TO SLEEP. DO NOT STAY AND PAY FOR THIS WAY OVER PRICED HOTEL
Comment from Hotel Management
Jan 9, 2018 by Public Relation Executive, Hotel Management
Dear Le, Thank you very much for taking your time to share about our Award Wining Hotel. We are terribly sorry that your hotel experience with us is not as good as what we always provide to our beloved guest. We will work hard to figure out the unusual shortcoming and make sure it will never happen again. We wish to have another chance to welcome you again and become your new normal choice in HCMC. Sincerely, PARKROYAL Saigon Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Most Enjoyable Stay in a A Hotel

Posted Dec 30, 2017
Pros: This Park Royal hotel in my opinion is a well designed hotel both in the building and staff for it's customers.
Cons: Nothing
During my first time visit to Ho Chi Minh City, I was fortunate to stay at the Park Royal Hotel. The staff was excellent and patient with my numerous questions and requests. The hotel staff accommodated my requests and patience that would rival any hotel. Thank you very much, Park Royal.
Comment from Hotel Management
Jan 9, 2018 by Public Relation Executive, Hotel Management
Dear Morris, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share a very nice feedback about our Award Winning Hotel. We are delighted that you enjoy your stay with us and it is our honor to provide services that go beyond guest 's expectation. We hope to see you again soon for another nice stay. Sincerely, PARKROYAL Saigon Team.
4 out of 5
by A verified traveler from KL

Convenient hotel near HCMC Airport

Posted Nov 17, 2017
This was my first time to stay at this hotel and was very satisfied with the facilities, food and convenient location. For a quick business trip to HCMC (which means no time for sightseeing), this hotel was ideal. Check in was rapid, good service at the food outlets and the room was good value with everything a business person could need. Overall, a very solid business hotel near the city’s airport.
Comment from Hotel Management
Dec 8, 2017 by Public Relation Executive, Hotel Management
Dear Mrk, Greetings from PARKROYAL Saigon! Thank you so much for taking your important time out to write your feedback about our Award Winning Hotel. We are delighted that you enjoyed your stay with us and we are so glad that you also recommend us to other business travelers. We hope to see you again very soon. Sincerely, PARKROYAL Saigon Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Good hotel close to Airport in Ho Chi Minh City

Posted Nov 14, 2017
With Jetstar now arriving at just past midnight it was important for us to have a hotel to crash in before our onward flight 7-12 hours later. Parkroyal were excellent, nothing was too much trouble.
Comment from Hotel Management
Dec 8, 2017 by Public Relation Executive, Hotel Management
Dear Guest, Greetings from PARKROYAL Saigon! Thank you so much for taking your important time out to write your feedback about our Award Winning Hotel. We are delighted that you enjoyed your stay with us and hope to see you again very soon. Sincerely, PARKROYAL Saigon Team
4 out of 5
by Guillaume

Amazing Hotel, Amazing Service

Posted Nov 13, 2017 on Hotels
Thank you for your really great service ! It was a very nice week end for my birthday. The hotel is really near the airport but you are not bother by the noise of the planes. There is a free shuttle to go to the center of Ho Chi Minh.
Comment from Hotel Management
Dec 8, 2017
Dear Guillaume, Greetings from PARKROYAL Saigon! Thank you so much for taking your important time out to write your feedback about our Award Winning Hotel. We are so proud that you recieved great services during your stay with us, your compliment is the most treasured award to our hotel and our staffs. We look forward to welcoming you again soon for another memorable stay. Sincerely, PARKROYAL Saigon Team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2017
We stayed at the ParkRoyal Saigon because it was near the airport but was pleasantly surprised by the size of the room and the fantastic pool area that were were able to use while staying there. Our room service food was of a high standard and the staff in the foyer area were all very nice and helpful. I would definitely stay there again if being near the airport is important or day tripping out of the city.
Comment from Hotel Management
Dec 8, 2017 by Public Relation Executive, Hotel Management
Dear Guest, Greetings from PARKROYAL Saigon! Thank you so much for taking your important time out to write your feedback about our Award Winning Hotel. We are so proud that you recieved great services during your stay with us, your loyalty is the most treasured award to our hotel and our staffs. We look forward to welcoming you again soon for another memorable stay. Sincerely, PARKROYAL Saigon Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Overnight near the airport.

Posted Sep 9, 2017
Pros: Close to airport, 5-10 mins by taxi.
Location: Didn't venture out as it started pouring with rain not long after we arrived. Next time though we will.
Comfortable stay, staff a little bit difficult to understand but we got there in the end. No issues to speak of.
Comment from Hotel Management
Sep 12, 2017 by Hao Vo, Hotel Management
Greetings from PARKROYAL Saigon, Thank you so much for taking your important time out to write your feedback about our Award Winning Hotel. We are looking into your feedback on the staffs and we thank you for sharing this so that we can take action. Moreover, we are delighted that you enjoyed your stay with us and hope to see you again very soon. Sincerely, PARKROYAL Saigon Team