Ratings based on 114 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada/ Hanoi

Old hotel, clean, very well located

Posted May 21, 2017
Near to center and landmarks. Fresh painted, clean, mattresses could be better quality, good gym, good internet, good tv channels selection. The only negative point is the really basic breakfast.
Comment from Hotel Management
Jul 19, 2017 by Dieu Doan, Hotel Management
Dear Ben, Thank you for support us and taking time to write us this review. We hope to see you next time and see our improvement for breakfast service. Warm regards, Dieu Doan Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Awesome receptionist!

Posted Apr 27, 2017
Pros: Gym, well trained staff and outdoor pool.
Cons: Hotel a little old
Location: Restaurant and coffee house.
The gym was quite big with many equipment and a large swimming pool on on level 1. But what impressed us most is Tram (Helen) an excellent receptionist. She is well trained and provide 5 star service. I will come back again.
Comment from Hotel Management
May 11, 2017 by Dieu Doan, Hotel Management
Dear Elvin, Thank you very much for your compliment. Your compliments inspire us to continually provide and improve the level of service that residents have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again. Warm regards, Dieu Doan Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Hotel with many restaurant near by

Posted Mar 7, 2017
Good location with many things around. Only bad thing is breakfast in this hotel. You don't need to add your breakfast during your stay.
Comment from Hotel Management
Mar 10, 2017 by Dieu Doan, Hotel Management
Dear Seb, Thank you for taking time to write us this review. We acknowledge your concerns regarding the breakfast and regret that we were unable to meet your expectations. Your feedback will be shared with our vendor and we will work very closely with them to improve this for the dining enjoyment of our residents. Once again, thank you for support. We hope to welcome you back soon. Best regards Dieu Doan Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Dec 6, 2016 on Wotif
Pros: Room was a good size clean and everything was in good order and worked
Cons: Hard to find any information about tours
Location: Good city location
Stay was very pleasing Room was large and clean Staff happy and helpful
Comment from Hotel Management
Dec 26, 2016 by Dieu Doan, Hotel Management
Dear Cas, Thank you very much for this review. Our reception is working 24hours, you can ask for assistance there for tour information. That's a pity that we failed to assist you for recently stay. We do hope that we have another change to serve better. We hope to see you again soon. Best regards, Dieu Doan Guest Service Manager
4 out of 5
by A verified traveler

Clean hotel

Posted Oct 25, 2016 on Hotels
The 3 bedroom apartment was big n place quiet. There is a supermarket and 2 cafes downstairs. Connected to property.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Sir/ Madam, Thank you for writing us this comment and believe that you had a great vacation in Ho Chi Minh City and enjoyed your stay at second home at Somerset Chancellor Court. All of us are looking forward to welcome you again soon. Warm regards, Dieu Doan Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Somerset Chancellor Ho Chi Minh

Posted Sep 13, 2016
Good experience and pleasant stay. Was upgraded from 2-bedroom to 3-bedroom. Do remember to ask for breakfast voucher for child if you have one. Location is very central and room clean nicely everyday. Friendly and helpful staff. Overall very comfortable Will stay again.
Comment from Hotel Management
Sep 16, 2016 by Dieu Doan, Hotel Management
Dear Ge, Thank you for taking time to write us this review. We are delighted to learn that you had an enjoyable stay with us, all of us are looking forward to welcome again soon. Best regards Dieu Doan Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Definitely Will Recommend This to Friends !

Posted Aug 23, 2016
The hotel is conveniently located. Room is clean, well furnished and spacious!
Comment from Hotel Management
Aug 29, 2016 by Dieu Doan, Hotel Management
Dear May, Thank you for your feedback for your recent stay at Somerset Chancellor Court. We are happy to learn that you had enjoyed your stay with us. We hope to see you again soon. Best regards Dieu Doan Guest Service Manager
3 out of 5
by A verified traveler

Posted Aug 7, 2016 on Hotels
Breakfast was very bad
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Dear Sir/ Madam, Thank you for taking time to write us this review. We acknowledge your concerns regarding the quality of food served at breakfast and regret that we were unable to meet your expectations. Your feedback will be shared with our vendor and we will work very closely with them to improve this for the dining enjoyment of our residents. Once again, thank you for your support we hope to have another opportunity to serve you better. Best regards, Dieu Doan Guest Service Manager
4 out of 5
by A verified traveler

Posted Jul 29, 2016 on Hotels
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Dear Sir/ Madam Thank you for taking time to share your feedback for your recent stay at Somerset Chancellor Court Ho Chi Minh City. We do hope to see you again soon. Best regards Dieu Doan Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Convenient and well priced

Posted Jun 28, 2016 on Wotif
Pros: Clean and close enough to everything
Cons: Breakfast choices were very limited.
Location: An easy and inexpensive taxi trip to the Ben Than market and centre of town. Not a lot in the general area of the hotel.
A family holiday in Vietnam requiring a base to stay at. The hotel was an easy and inexpensive taxi trip to the centre of town. Rooms were very clean and comfortable. Staff were always friendly and helpful. The room was always kept clean and tidy by staff. Good value for money accommodation.
Comment from Hotel Management
Jul 6, 2016 by Dieu Doan, Hotel Management
Dear Mr. Paul, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court, we look forward to welcoming you again at any one of our serviced residences. Best regards, Dieu Doan Guest Service Manager