Reception

Reviews of TTC Hotel Deluxe Saigon

3.5 out of 5
TTC Hotel Deluxe Saigon
20 - 22 - 24 Dong Du Street, District 1, Ho Chi Minh City

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 195 reviews" "
Rating 8 - Good. 98 out of 195 reviews" "
Rating 6 - Okay. 45 out of 195 reviews" "
Rating 4 - Poor. 9 out of 195 reviews" "
Rating 2 - Terrible. 9 out of 195 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

JOSE BORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Great location. Staff top notch!!!
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

8/10 Good

chen , malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location of hotel. Walking distance to most of the local attraction, within 5-10min. It is located at the end of Main Street, away from noise. Hotel food repeating every 2 days, a bit disappointed with that.
Stayed 3 nights in Dec 2017

6/10 Okay

alex, usa

Liked: Cleanliness, property conditions & facilities
It's clean
Staff is professional enough. They were like. Hi here's the key to your room. The elevator is over there. They said we got an upgrade. Two full bed versus a queen bed. For me and my wife? Upgrade? We downgraded to a one queen bed room. :). I'm suspicious when I hear we get upgraded. How you know if you actually get an upgrade? Or just bs. Room is somewhat small but clean. Breakfast is decent. When I checked out, I forgot an apple cable which was promptly returned.
Stayed 1 night in Aug 2017

8/10 Good

GEORGES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Alyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenience to stay.

8/10 Good

Jaemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for staying center
The location is very good it's very center of Saigon. And th hotel is pretty big even it's 3 stars

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent centrally located hotel.
Good hotel near to independence palace, war remnants museum and Saigon shopping mall. Would stay here again.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certainly the best in its category
We always come to TTC Hotel in Saigon, once a month on average. It's perfectly located downtown, staff is nice and helpful, it's comfortable and very cheap! I highly recommend.

8/10 Good

CHEN CHENG

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and clean hotel
Ours was a junior deluxe room, small (smaller than my first impression because I bumped onto the bed corner practically every day of my stay) but clean, has a window but looking out to the back of other buildings. the area we are at seems a up-class region, things are rather expensive. There’s no tour desk at the lobby but the front desk staff gave us some useful tour package brochures that gave us an indicator of the prices. Front desk staff is polite but does not initiate assistance nor go an extra mile. We were caught in a heavy downpour one night, completely drenched! The next evening, we borrowed an umbrella from the front desk and the concierge boy loan us one right away. The following morning, the sky again looked gloomy, so we approached the front desk again (there was a change of shift). But this time, they refused to lend us, saying we would be using it for too many hours. We had wanted to buy one, but the places we visited don't seem to have any umbrella sellers. Anyway, the hotel is situated in the midst of many tourist spots such as, the Opera House, Saigon river, Vincom Centre, Parkson, etc. Breakfast at hotel is very simple with limited choices, taste is average but not disappointing.

6/10 Okay

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every things is good except was given a room "No window" look like a detention chamber! I think so? I've not been in one before?

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst of worst
pain every morning waking up to the noise from staff and other drunken guests

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas, Singapore

Liked: Cleanliness, staff & service
Good value for money
I like it at TTC ....

8/10 Good

BOON KHIM, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,clean & new hotel,the hotel staff friendy & helpful.I will come back again next trip to stay TTC Hotel.

8/10 Good

Vu, Perth

Liked: Cleanliness, property conditions & facilities, room comfort
a good hotel next to everything
nice to have an underground parking space for motorcycle!

10/10 Excellent

Hai, Elk Grove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saigon vietnam
Good customer service, room big and clean. Location also the best.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is nice looking in and out. Room are clean and comfortable.

8/10 Good

hou chung, taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
bed problem
All things are good, but the only thing that i wanna say is that i ordered 1 double room with dual bed and they gave us 2 single beds. I told the server, but they said they dont have dual bed...........

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Mistake choice
Regretting, unrespect to the guests, I thought it is good but it is against that it's like a present with a hidden rules. The rules are covered. But a fter 5 hours, I discovered there ways then I change it directly also without asking me why!! Is it a hotel? Hhhh..

6/10 Okay

Anders

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

alan, ca. usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
paid & leaned bad experience.
bad choice to stay. my family especially my grandchildren have nightmare flashback with bad service performed by the hotel management. we will never go back ever.

2/10 Terrible

alan, ca. usa

Disliked: Staff & service, property conditions & facilities
bad place to stay.
horrible. bad management & bad hotel practice.

2/10 Terrible

alan, ca. usa

Disliked: Staff & service
Bad manager in a nice hotel
Was horrible, The manager suck. They couldn't find there laundry sack, accused us stealing. Ashamed of themselves. We never go back again. Travelers beware !!!.

2/10 Terrible

alan, ca. usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelers beware
bad, never go back again. manager suck.

8/10 Good

Raymond Poh

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Leoni, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TTC
TTC is a great hotel in a great location at a great price. The rooms were clean and fresh, although slightly small.. The size of the room did not detract from the comfort though.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

adrienne , sydney

Liked: Cleanliness, staff & service, room comfort
nice hotel close to the action
Room was nice a view of the river, close to the city and walking distance to everything else! Yes there is some city noise but the hotel is off the main road so it's not that bad. Hotel amenities are great and the beds are comfy the breakfast you can get fried eggs or omelettes, and selection of fruit. Among other things. Overall for what you pay a night $35-40 a night I think you get more than what you paid for.

10/10 Excellent

Tina, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel with very nice staff
We stay for 6 days and very happy with the service and hotel.

4/10 Poor

Theresa, Vancouver, BC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is OK
After seeing the ad on hotels.com with a fair price I was impressed with the photos and had booked our first night in Saigon at TTC hotel. We got a decent room with a view of the river, the bathroom is tiny but the room does not look anything like the photos at all. I like the location as it is near Sheraton hotel and lots of tourists in the neighbourhood but still quite a distance to the Ben Thanh market. I went on with my trip for a few days and returned for another night but we arrived pretty late like almost midnight and this time was given a smaller room with no winder and poor wifi connection so we checked out the next day for a better location hotel which is double the price here.

6/10 Okay

Theresa, Vancouver, BC

Disliked: Room comfort
Decent hotel for the price
We stayed for one night and the location is perfect safe. We booked for a double/queen bed but got two single beds which is fine however the room is small and so is the bathroom. Overall, it's fair.

8/10 Good

Benedick, Los Angeles, CA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good except for clogged bathroom plumbing
I love the staff- friendly and accommodating - hotel is clean and located at the center of tourist attractions. Except for the clogged bathroom plumbing. We called maintenance and for 3 days , nothing has been done to it. Considering we got 2 de luxe rooms, both rooms have the same problem. But everything else is good.

8/10 Good

Benjamin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast buffet
Apart from the fact our room had no window, everything was fine. The location was very good - very central and the staff were friendly and helpful. The breakfast buffet was very good and a great way to start each day.
Response from Sarah Trang Anh Dao on May 2, 2015
Dear Valued Guest, Warmest greeting from TTC Hotel! Thank you for choosing us as your destination in Saigon! We are delighted to know that you were impressed with hotel. We are sorry for your staying room with no windows that time. If you need the room with window, the receptionist can offer you based on the availibility. We all look forward to welcoming you back to TTC Hotel very soon again. Best Regards, Dao Trang

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be improved. Room and bathroom are too small
Response from Sarah Trang on Mar 12, 2015
Dear Valued Guest, Warmest greeting from TTC Hotel! Thank you very much for your comment on your recent stay with us. Related to the breakfast, we will share to the kitchen team and put effort to improve this issue. We hope to welcome you back to TTC Hotel very soon again. Best Regards, Dao Trang

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

LV

Liked: Cleanliness, room comfort
Disliked: Staff & service
Avoid at all costs
Extremely rude front desk staff. Also, room is not equipped with safe box like it says so if you travel with valuables, this might be an issue. Would not recommend.
Response from Sarah Trang on Mar 12, 2015
Dear Valued Guest, Warmest greeting from TTC Hotel! Thannk you for your feedback on our hotel. Regarding the lack of safe box, we would like to confirm with you that it will be equipped if you request the receptionist or the housekeeping.Anyway, we are really sorry for any conveniences it causes you. We hope to welcome you back soon! All the best, Dao Trang

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

lee, cornwall, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great find.
we used this as a first stop on our month in vietnam and returned twice on our stay because we were that pleased with the service.
Response from Dao Trang on Mar 12, 2015
Dear Valued Guest, Warmest greeting from TTC Hotel! Thank you very much for taking time to write the review and recommend our hotel to other travellers. We are all happy to hear that you enjoy the stay with us. We hope to welcome you back soon! All the best, Dao Trang

8/10 Good

Yok Sun, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located in the heart of HCMC.
New hotel and good location.

8/10 Good

Sean, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, practical, comfortable.
Very clean, authentic rooms right in the heart of Ho Chi Minh. Friendly, willing staff close to all that Ho Chi Minh has to offer.
Response from Sarah Trang Anh Dao on May 2, 2015
Dear Valued Guest, Warmest greeting from TTC Hotel! Thank you for your kind review and your recommendation of The TTC Hotel. highlighting the hotel is clean, practical, and comfortable. We are pleased to note that you had an enjoyable stay with us. We look forward to welcoming you back soon! Best Regards, Dao Trang

8/10 Good

Duy, Seremban, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the downtown.
Hotel boy are nice with sweet smile, refined and courteous urbane. And the environment is great.
Response from Sarah Trang on Mar 12, 2015
Dear Valued Guest, Warmest greeting from TTC Hotel! Thank you very much for taking time to write the review and recommend our hotel to other travellers. We are all happy to hear that you enjoy the stay with us. We hope to welcome you back soon! All the best, Sarah Trang

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Careful what you book...
The rooms advertised and offered online do not exist! They are selling rooms that have Not been finished-under construction. Careful what you book...what you see is not what you get...Good location, close to restaurants.
Response from Sarah Trang Anh Dao on Apr 18, 2015
Dear Valued Guest, Thank you very much for your detail feedback on your recent stay with us. Firstly,I am delighted to read that you like our hotel location. Secondly I am really sorry about all the inconvenient matters happened during your stay at our Hotel. I hope that you will sympathy for us because our hotel was in construction that time.Related to your concern about the rooms advertised and offered do not exist, I have addressed your concern with the Manager . We do appreciate your valued comment.and we look forward to welcoming you again in the near future. Warmest Regards, Dao Trang

10/10 Excellent

Paul C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!
Great staff, clean rooms, superb free breakfast. Best hotel I have stayed in for awhile!
Response from Sarah Trang Anh Dao on Jul 25, 2015
Dear Valued Guest, Warmest greetings from TTC Hotel! We would like to express our sincerest thankfulness for your very nice feedbacks about our services. We hope you give us the opportunity of welcoming you back in the future. Best regards Sarah Trang

6/10 Okay

shahebat, malaysia

close to the main tourist attraction
- the breakfast menu was disappointing - the linen of the bed is itchy - otherwise experience was satisfactory - very unstable wifi connection
Response from Sarah Trang Anh Dao on Jul 25, 2015
Dear Valued Guest, Warmest greetings from TTC Hotel! Thank you for your nice review about our Hotel. Regarding the inconvenience you had with the breakfast, the linen of the bed and unstable wifi, we already sent your opinion to our Management. We would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. We hope you give us the opportunity of welcoming you back in the future. Best Regards, Dao Trang

10/10 Excellent

RLM AU, Ausrtralia

Liked: Cleanliness, staff & service, room comfort
TTC Saigon
Great location.near to all sites and good cafes Friendly staff language an issue as most places in Vietnam

6/10 Okay

Jackie, Melbourne, Australia

Liked: Cleanliness
You get what you pay for
Firstly, at the time i booked the hotel - it was a different name ( so my cab driver found it hard to find the hotel) Secondly, when i arrived - the booking confirmed there would be one double bed but instead we were given a room with 2 twin beds. Thirdly, when we checked in, the staff told us that the grand opening wasnt happening for a few days. There was alot of noise and consturction happening. There was a terrible glue smell in our room. I only stayed there 3 nights in the junior deluxe. I guess for the price i paid - it did the job. Clean sheets and clean shower. I wouldnt stay there again as I would rather stay near Ben Thanh Market.
Response from Sarah Trang Anh Dao on Jul 25, 2015
Dear Valued Guest, Warmest greetings from TTC Hotel! Thank you for your comments to our Hotel. We would like to sincerely apologize for all the inconvenience matters happened during your stay. TTC Hotel is a new one so I would like to let you know that all your comments and opinions are considered in order to improve our service. We hope you give us the opportunity of welcoming you back in the future. Best Regards, Sam Le

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay Better Service
The hotel staff were helpful with giving us a lot of information and called the taxi for us and spoke good English. They were also quite honest and didn't let the taxi driver overcharge us. The room was a little small but the bed was comfortable. The breakfast was not bad at all. We got to the hotel quite late and didn't explore much, but from our experience the location seemed kinda remote, but on a redeeming level the Mediterranean restaurant down the street from the hotel is fantastic and a must try if you have a hankering for Mediterranean food.
Response from Sarah Trang Anh Dao on Jan 19, 2015
Dear Valued Guest, Warmest greetings from TTC Hotel! We would like to express our sincerest thankfulness for your very nice feedbacks about our services. We look forward to your next trip with us and make it another pleasurable experience. Best Regards, Sarah Trang

8/10 Good

justin, Edgartown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
, decent location
Good value
Response from Sarah Trang Anh Dao on Mar 21, 2015
Dear Valued Customer, Warm Greeting from TTC Hotel Thank you for your comment and we are looking forward to serving you again. Best Regards,