Ratings based on 24 Verified Reviews

4.0 out of 5
89% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Ngoc

Great location, great value and easy check in.

Posted Dec 24, 2016 on Hotels
Great location, great value and easy check in. Room was accurate as pictured.
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
Ms Ngoc Thank you very much for your support and nice feedback. See you again in other chance Regards Manh Hung mr
3 out of 5
by A verified traveler from M

Friendly stuff and good breakfast

Posted Oct 25, 2016 on Lastminute
Condition of the hotel is far from many 3 stars Shower holder was broken and also the hose was leaking. The shower will not drain. Carpet on the hallway was dirty and stained. Good location.
Comment from Hotel Management
Jan 2, 2017 by David Nguyen Mr , Hotel Management
Dear Sir Thank you for your support and feedback. We have changed shower felicities and have carpet cleaned See you next time in Hanoi David Nguyen Mr
3 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
Thank you
2 out of 5
by Chow from Singapore

Posted Aug 4, 2016 on Hotels
Don't walk in is very expensive price. Book your online will be cheaper and using your current. First day told them to fix wall bulb, they promised next morning but no act which was very dark can not paper work. the shower look very nice on picture but alot not function-able need to repair maintenance cleaning the rubber and holder for shower. The breakfast is simple. When I came back feel no good they serviced me a cool grasslemon drink to claim down, that is great due to the weather was very hot and the air very dirty.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Sir Our hotel now has a new appearance, all services in hotel has been newly changed with the most convenience for customers. We wish to welcome you back to enjoy our new services Regards David Nguyen Mr
4 out of 5
Recommended
for Other
by A verified traveler

Affordable hotel in Old Ha Noi

Posted Jul 29, 2016
Pros: The location
Cons: If the vegetables were sauteed in oil instead of butter I'd have had some actual food for breakfast
Location: Your imagination is the limit. I liked the availability of affordable original paintings
Cost was 30 USD/day, breakfast was not vegan-friendly, but there was always fruit and coffee. Room was very small and especially cramped between the bed and the wall. Water in the shower was warm but no hot water. The staff were very friendly Location is fantastic, can't be beat, right in the center of Old Ha Noi It's about what I expected and I'm glad to have gone here instead of spending twice as much at a nearby hotel
Comment from Hotel Management
Jul 30, 2016 by David Nguyen Mr, Hotel Management
Dear Sir Thank you very much for having stayed with us recently. We have read your feedback and will adjust/ upgrade our hotel services immediately. Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted May 19, 2016
Couldn't fault the hotel or the staff.. Very helpful and friendly.. Very good overall.. Only minor issue for me was the breakfast finish time..
Comment from Hotel Management
Jun 29, 2016 by David Nguyen Mr, Hotel Management
Dear Sir. Thank you for your nice feedback. Normally, breakfast time to be informed to guests when checking in hotel ( from 6:30 to 9:30 Am), might be, our staff forgot telling you. See you next time in Hanoi
5 out of 5
by A verified traveler

Posted Jan 26, 2016 on Hotels
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
Thank you sir
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Amazing service - Highly recommended

Posted Jan 24, 2016 on Wotif
I recently spent 4 nights at La Suite hotel and was stunned by the level of service I received. The staff went out of their way to ensure I enjoyed each day and wasn't ripped off by taxi drivers. When I got to the airport and realised I had left something in my room they sent the bell boy straight out on a motorbike to ensure it was returned. Every member of staff was always smiling and always greeted me by name. The breakfast was another a highlight. A great mix of Vietnamese and western cuisine with loads of fresh fruit. The omelettes were some of the best I've ever had. Location is perfect being right in the middle of one of the busy old quarter streets but not next door to any noisy backpacker bars. I would definitely recommend this great value for money hotel to anyone travelling to Hanoi.
Comment from Hotel Management
Jan 2, 2017 by David Nguyen Mr, Hotel Management
Mr Tom Thank you very much for your support and nice feedback. See you again in Hanoi
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good hotel with great location

Posted Dec 13, 2015
I enjoyed my stay at this cosy hotel where the staff are really helpful and friendly! They won't hesitate to help you in your queries whenever you enquire.. They recommend us the day trips are superb, they even ensure you are send to your destination to and fro from the hotel.. I believe it's something that not many hotels will do such things! The room was clean, spacious, plus they are in the midst of upgrading to serve their guests better.. The staff even make an effort to remember your name, come and ask about your trips, etc. They even extend their service to recommend places of interests which are appealing to you and planned the route to go to ensure it's a smooth flow.. They even give us info of which type of taxi do we hire, in the case if we felt we have been cheated, they told us to take a photo of the cab, the driver's ID, so that they will help us get back the difference that we were being overcharged! I will highly recommend my friends to stay there and get their day trips, if I ever visit hanoi again, I will choose this hotel again.
Comment from Hotel Management
Jan 2, 2017 by David Nguyen Mr, Hotel Management
Mr Chun Thank you for your support and nice feedback. See you soon in Hanoi
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel bit needs better wifi

Posted Nov 18, 2015
The hotel overall is good. During my stay it was under construction so that was a slight issue. The wifi in rooms comes and goes. And there is no business center. Excellent location and great huge breakfast through !!
Comment from Hotel Management
Jan 2, 2017 by David Nguyen Mr, Hotel Management
Ms Leena Hotel now has new appearance, wish to welcome you back to hotel when having chance Regards