Ratings based on 96 Verified Reviews

4.8 out of 5
67% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2017
Amazing stay! Everyone was so friendly and brought us around town.
Comment from Hotel Management
Dec 10, 2017 by Kelly, Hotel Management
Dear Value Customer Thank you very much for your feedback Best regards Splendid holiday team
4 out of 5
by A verified traveler from Seoul

Posted Nov 12, 2017
It was a pleasant stay. I really enjoy the atmosphere the hotel staff provided.
Comment from Hotel Management
Nov 13, 2017 by kelly, Hotel Management
Dear Value Customer Thank you very much for your feedback Best regards Splendid Holiday Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Good location for a short stay in Hanoi

Posted Oct 30, 2017
Breakfast was good, very friendly breakfast staff! Don‘t expect 5 star as it is clearly a small city hotel. For this type of hotel, services and facilties are very good!
5 out of 5
by A verified traveler

Pleasant Stay

Posted Sep 7, 2017 on Hotels
This was our second stay at this hotel and they kindly upgraded us to a family room at the front part of the hotel which has more room. Staff was friendly and nice and helpful when we require a slightly later check out.
Comment from Hotel Management
Sep 16, 2017
Dear Value Customer Thank you very much for your feed back Best regards Splenddi Holiday Team
5 out of 5
by A verified traveler

Would book this hotel again!

Posted Sep 5, 2017 on Hotels
We got a free upgrade as the room we originally booked was still occupied and all the other rooms were booked. So we moved to one of their sister hotels for a night before moving back to this hotel. The room was exactly as advertised and the staff were great. Too bad we didn't get to try the breakfast as we had to leave early to catch a flight. Go to the cathedral early if you want to get a photo without tourist! I find it easier use the cathedral as the pick-up/drop-off point.
Comment from Hotel Management
Sep 16, 2017
Dear Value Customer Thank you very much for your feed back Best regards Splenddi Holiday Team
4 out of 5
by Joel

Friendly staff but conditions needs improvement

Posted Sep 5, 2017 on Hotels
Our first stay with the hotel we were given a standard room which was very small and bathroom was very humid. But second stay was upgraded to Family room which was much bigger. Staff was very friendly and nice
Comment from Hotel Management
Sep 16, 2017
Dear Value Customer Thank you very much for your feed back Best regards Splenddi Holiday Team
5 out of 5
by Dianne

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017
Dear Value Customer Thank you very much for your feed back Best regards Splenddi Holiday Team
5 out of 5
by A verified traveler

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017
Dear Value Customer Thank you very much for your feed back Best regards Splenddi Holiday Team
4 out of 5
by A verified traveler

Posted Aug 29, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017
Dear Value Customer Thank you very much for your feed back Best regards Splenddi Holiday Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 15, 2017 on Hotels