Ratings based on 976 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great ambiance.

Posted Jul 6, 2017
I love this hotel. It's totally charming. Only thing missing is an iron in the room.
Comment from Hotel Management
Jul 10, 2017 by Amy, Hotel Management
Thank you for your glowing review, we are so glad you had a wonderful experience with us. Please note our friendly front desk team are available 24/7 to assist and can provide you with an iron during your stay. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

A perfect hotel

Posted Jul 5, 2017
Pros: Everything
Cons: Nothing
Location: Location is excellent. Short walk to Salamanca, ferry to MONA, shops. Also highly recommend the State Cinema - a great arthouse movie experience.
Hadley's is perfectly located in Hobart. The Hotel has great character. The room was large and comfortable. Staff were friendly and helpful. Breakfast was excellent and reasonably priced. I highly recommend a stay at Hadley's.
Comment from Hotel Management
Jul 10, 2017 by Amy, Hotel Management
Dear Mark, Thank you very much for leaving your review and for recommending our hotel to other travellers. Our entire team works hard to ensure our guests are happy and it's lovely to hear you enjoyed our facilities, location and our friendly team members could make your stay a pleasant one.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast, Qld

Stepping back in time in Hobarts CBD

Posted Jun 3, 2017
Pros: Everything
Cons: Bath robes in the rooms
Location: Great location. Close to Constitution Dock and Salamanca Markets. A short walk to restaurants and bars or just stroll around the city.
What a delightful experience it was to stay at Hadley's Orient Hotel. Located in the CBD it is easy to get around the city or over to Constitution Dock and the Salamanca Markets. The hotel was built by convicts and it maintains the quite elegance and gentle pace of yesteryear. Our rooms were very comfortable with quality amenities provided and a good pillow menu to suit all needs. We were located on the first floor and enjoyed walking down the staircase to reception, restaurant and bar. We enjoyed drinks in the bar whilst comfortably seated on a chesterfield suite or in rattan chairs. Our barman Ben was so welcoming and knowledgeable about the locally made gins, scotches, beers and wines. Thoroughly enjoyed the bar experience and thanks to Ben for making it so enjoyable. We enjoyed the Royal high tea immensely and I would recommend this to all. My daughter is vegan and the chef Anthony prepared a vegan version of high tea for her which was excellent. We also treated ourselves to a continental buffet breakfast daily and I indulged in a hot breakfast on two occasions. Excellent selection of fruit, juices, breads and delicious pastries were available and the selection of hot options would meet all needs - including eggs benedict and smoked salmon. The welcome we received from the reception staff every time we came and left the hotel was appreciated and all needs were met. I must mention Elisse from reception who helped us organise the high tea with short notice.
Comment from Hotel Management
Jun 6, 2017 by Amy, Hotel Management
Dear Mandi, Thank you very much for leaving your review and for recommending our hotel to other travellers. Our entire team works hard to ensure our guests are happy and it's lovely to hear you enjoyed our facilities, location and our friendly team members could make your stay a pleasant one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wollongong

Very good hotel Close to everything.

Posted May 22, 2017
Excellent staff great facilities close to all the sights
Comment from Hotel Management
May 24, 2017 by Amy, Hotel Management
Dear Deb & Andy, Thank you for reviewing our hotel highlighting how much you enjoyed our great facilities, location and excellent staff. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Beautiful heritage hotel in central Hobart

Posted May 16, 2017
Pros: Heritage features with excellent service and central location
Cons: Professionalism of some of the younger wait staff, their casual mannerisms can let down great service
Location: walking distance to Salamanca Market, constitution dock/marina, Battery point and wonderful restaurants
Second stay at Hadley's and again great level of great service and comfort. Warm welcome on arrival, quickly checked in and prior requested already actioned. Room lights and heating on gave a welcoming feel when entering the room. Large well set out room with comfortable bed and pillow menu available. Light breakfast offered good varied and restaurant meal well present and delicious. Waiting staff just a little slow.
Comment from Hotel Management
May 22, 2017 by Amy, Hotel Management
Dear Kylie, It’s lovely to read how much you enjoyed your stay with us. We have passed your feedback onto management and hopefully we will be able to welcome you back to the hotel again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

A great pick

Posted May 14, 2017
This is a nice hotel in the middle of the cbd in Hobart. Only a 5 min walk to Salamanca Markets and the wharf area. The hotel staff are lovely and knowledgeable about the location and what to do. The room has a comfortable bed and is spacious. The bathrooms are a bit tired. Really enjoyed the stay.
Comment from Hotel Management
May 16, 2017 by Amy, Hotel Management
Thank you for your review Bex! It's great to hear you enjoyed our location and our team members were so helpful. Continual upkeep, refurbishment and improvements are a key focus for us with our bathrooms next for a face-lift which will add to guest comfort and eye pleasing aesthetics. We look forward to your next stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted May 12, 2017
It is s confortable place to stay. The breakfast is very good too. There is a nice atmosphere and attention to details.
Comment from Hotel Management
May 16, 2017 by Amy, Hotel Management
Thank you for your feedback. Our team works hard to ensure our guests are happy and we are thrilled to hear you had a wonderful experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Historic hotel full of character

Posted May 11, 2017
Charming and with an interesting history, the hotel room was clean, well equipped and quiet. As a single traveller, I felt comfortable having a drink and dinner in the bar area. Very conveniently situated in the centre, with easy access to the shops and the harbour front. Excellent, friendly staff.
Comment from Hotel Management
May 16, 2017 by Amy, Hotel Management
Thank you very much for leaving your review and for recommending our hotel to other travellers. Our entire team works hard to ensure our guests are happy and it's lovely to hear you enjoyed our facilities, location and our friendly team members could make your stay a pleasant one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great ambiance

Posted Apr 30, 2017
loved the room, enjoyed the exhibition, great proximity to shops, value for money.
Comment from Hotel Management
May 2, 2017 by Amy, Hotel Management
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Please don’t hesitate to contact us if there is anything we can assist with.
3 out of 5
Recommended
for Everyone
by A verified traveler from melbourne australia

All's well that ends well

Posted Apr 29, 2017
Checked in and went to our room and experienced a bad odour heading toward our room. Found out that night that there was a problem and they were trying to fix it. We were offered a change of hotel to their sister property as they had no other rooms but when we said we preferred to not move due to family nearby they offered us a room on a different floor. It was a lovely room. Dated but large and spacious. We were disappointed though as they shouldn't have checked us in to that floor in the first place. They shouldn't have waited for us to complain. They also deducted the whole amount on initial check in and upon checking out charged us again. When I mentioned having paid on check in we were told that we would get that refunded 10 days time. When I said I wasn't happy about that they reversed half the charges. I still don't think this is right and will need to check my receipts carefully. So overall I was disappointed with the checkout process.
Comment from Hotel Management
May 2, 2017 by Amy, Hotel Management
Dear Russ, Thank you for choosing to stay with us during your visit to Hobart, we appreciate your review, guest comfort is a priority to us and we are pleased our team could assist with a prompt room move for you and you found the room lovely. We also appreciate your understanding as our team were trying to rectify the odour for all guests in-house. In regards to your accommodation account, we highlight that we do charge pre-authorisation on arrival and upon checkout the accommodation amount is charged off and we apologise you were charged twice, which was an error on our part. Our reception team reported there was no issue once the situation was explained. We apologise if this was not the case and hope you will consider staying with us again in the future. Kind Regards,