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Reviews of Quest Savoy

4 out of 5
Quest Savoy
38 Elizabeth St, Hobart, TAS

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 672 reviews" "
Rating 8 - Good. 242 out of 672 reviews" "
Rating 6 - Okay. 82 out of 672 reviews" "
Rating 4 - Poor. 34 out of 672 reviews" "
Rating 2 - Terrible. 6 out of 672 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
A huge thank you for Maddam Sue - she's an absolute legend! I feel beyond happy being a guest of the Savoy chain thanks to amazing people like her. You truly are my go-to place in Hobart. Thanks a million!
Stayed 1 night in Mar 2024
Response from Lauren on Apr 7, 2024
Dear Hussein,Thank you for your lovely positive feedback, I will pass your compliments on to Sue. I am pleased to hear you enjoyed your stay with us and we look forward to welcoming you back to Quest Savoy in the future,Kind Regards,LaurenQuest Savoy

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment with great amenities in an excellent location. Not having on site parking is the only negative.
Stayed 1 night in Mar 2024
Response from Lauren on Apr 1, 2024
Dear Ross,Thank you for your review and feedback. We are pleased to hear you enjoyed your apartment and our great central location. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

Jillian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Quest is conveniently located to restaurants & Constitution Dock. Easy access to discounted garaged parking. Servicing of room was very good & bed very comfortable.
Stayed 7 nights in Mar 2024
Response from Lauren on Mar 12, 2024
Dear Jillian,Thank you for taking the time to leave us a review. We are pleased to hear you enjoyed your stay with us and we look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
I was really impressed with the pleasant voice and professionalism of Sue on the phone. She was very hospitable and helped me with my questions about the accommodation. I was also impressed by Sally, who was very careful in explaining the stay rules about no parties and asking to sign an agreement regarding any damages in the room. I had no issue signing it and respected that. I must say, you have a great team at the reception.
Stayed 1 night in Mar 2024
Response from Lauren on Mar 12, 2024
Dear Hussein,Thank you for your review and feedback it is welcomed. It is pleasing to hear your positive comments of staff interactions, I will pass this on to the team. We hope to welcome you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value, beautiful property! Thank you for the hospitality
Stayed 1 night in Jan 2024
Response from Lauren on Feb 26, 2024
Dear David,Thank you for your 5 star review. It is lovely to hear you enjoyed your stay with us. We look forward to welcoming you back in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2024
Response from Lauren on Feb 13, 2024
Dear Sarah,Thank you for your 5 star rating. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,Lauren

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2023
Response from Lauren on Jan 22, 2024
Dear Elizabeth, Thank you for your 5 star rating. We hope to welcome you back to Quest Savoy in the future. Kind Regards, Lauren Quest Savoy

4/10 Poor

Doug

Stayed 2 nights in Dec 2023
Response from Lauren on Dec 12, 2023
Dear Doug,I'm sorry to learn you were disappointed with your stay and we did not meet your expectations. You booked our budget accommodation with stair access only, should you stay with us again I can suggest a Studio Superior in our main building might be more suitable.Thank you again.Kind Regards,LaurenQuest Savoy

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness, amenities
Location was good. Accommodation was noisy and the bed was uncomfortable.
Stayed 2 nights in Nov 2023
Response from Sue on Nov 29, 2023
Hello Linda,Thank you for staying with us at Quest Savoy and leaving a review. We are pleased you found the hotel to be in a good location and have taken note of your comments. Kind RegardsQuest Savoy Team

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was in an excellent location and the staff went above and beyond to help with every little detail of our stay.
Stayed 4 nights in Nov 2023
Response from Sue on Nov 23, 2023
Hello Gina,We are pleased to read you enjoyed your stay with us at Quest Savoy, found the hotel to be in a great location and that our staff went above and beyond to ensure your stay was a comfortable and pleasant one.We look forward to welcoming you back one day in the future.Kind RegardsSueQuest Savoy

10/10 Excellent

Caitlin

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 1 night in Nov 2023
Response from Sue on Nov 21, 2023
Hello Caitlin,Thank you for staying with us at Quest Savoy, we are pleased you enjoyed your stay and hope to welcome you back one day.Kind RegardsSueQuest Savoy

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Sterile
The hotel was a little sterile
Stayed 1 night in Nov 2023
Response from Sue on Nov 9, 2023
Dear Guest,We are sorry you did not completely enjoy your stay with us.As we do not have your name I am unsure if you booked our budget apartments or in our main building to be able to comment on your post. RegardsQuest Savoy

10/10 Excellent

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Place was very quiet, nicely located for what I needed. Also had a good bed. The space was a little cold, but the bed had an electric blanket sort of thing to heat it up a bit.
Stayed 5 nights in Oct 2023
Response from Sue on Oct 13, 2023
Hello Stanley,Thank you for staying with us at Quest Savoy, we are pleased to read you enjoyed your stay and do hope to welcome you back one day.Kind RegardsSueQuest Savoy

10/10 Excellent

Gregory Vaughan

Liked: Cleanliness, property conditions & facilities
A very clean and well appointed apartment in a central location. We stayed 5 nights with problems to report. We’re happy campers.
Stayed 5 nights in Oct 2023
Response from Sue on Oct 10, 2023
Hello Gregory,Thank you for staying with us at Quest Savoy and giving us 5/5, we are glad you enjoyed your stay and are happy campers.We do hope to welcome you back one day in the near future.Kind RegardsSueTeam LeaderReception

10/10 Excellent

Kate

Stayed 2 nights in Aug 2023
Response from Sue on Oct 5, 2023
Hello Kate,Thank you for staying with us at Quest Savoy and giving us 5/5. We do hope to welcome you back one day in the near future.Kind RegardsSueReservations

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Lauren on Sep 11, 2023
Hi Michael,Thank you for your 5 out of 5 rating.Kind Regards,LaurenQuest Savoy

10/10 Excellent

Cliff

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2023
Response from Lauren on Sep 5, 2023
Dear Cliff,Thank you for the 5 out of 5 rating.Kind Regards,LaurenQuest Savoy

6/10 Okay

Paul

Liked: Cleanliness, amenities
Great location poor parking property looking tired
Stayed 1 night in Sep 2023
Response from Lauren on Sep 4, 2023
Dear Paul,Thank you for your review and feedback it is welcomed. We are pleased to hear you found our great central location ideal for your stay in Hobart, parking is advertised as offsite, we do have 5 minute parking at the front of the property for checking in and unloading luggage.Kind Regards,LaurenQuest SavoyKind Regards,LaurenQuest Savoy

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
lady on reception was very engaging and helpful
Stayed 1 night in Aug 2023
Response from Sue on Aug 12, 2023
Hello Steve,Thank you for staying with us at Quest Savoy, I am glad you enjoyed your stay and that you found our reception staff helpful during your stay.We look forward to welcoming you back on day.Kind RegardsSueReservations/Reception

10/10 Excellent

Warwick, Whakatane

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Just what we needed, would book again if in Hobart
Response from Lauren on Jul 26, 2023
Dear Warwick,Thankyou for your 5 star rating. It is great to hear we met your expectations and we look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay! Central location to main Hobart. Fantastic shower!! All that we wanted for our 7day stay
Stayed 7 nights in Jul 2023
Response from Lauren on Jul 16, 2023
Dear Branda,Thank you for your 5 star review. We are so pleased to hear you enjoyed your stay with us, we look forward to welcoming you back to Quest Savoy in the future.Kind Regards,Lauren

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, room comfort
Great location
The check in was simple. The staff were very helpful and friendly. The location was excellent. 5minutes from the water 5 minutes from the supermarket
Stayed 9 nights in Jun 2023
Response from Sue on Jul 11, 2023
Hello Cheryl,Thank you for staying with us at Quest Savoy. We are glad you enjoyed your stay, found out staff to be helpful and friendly, you found our hotel to be in a great location for your holiday needs. We do hope to welcome you again one day.Kind Regards SueReservations/Reception

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, spacious suite, beauty and spa in building - great bed and pillows Will stay again
Stayed 2 nights in Jun 2023
Response from Sue on Jun 25, 2023
Hello Susanne,We are please to read you enjoyed your stay at Quest Savoy and for giving us 5/5.We are glad you found the room comfortable for your home away from home and as you say we are in a great location close to everything you need for your holiday or work stay in Hobart. We look forward to welcoming you back to Quest Savoy one day.Kind RegardsSueReservations/Reception

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We checked in after hours and instructions were very clear and easy to follow. Stayed in budget accommodation across road and really don't want to alert to many people as to how good it was as would like to keep it my little secret!
Stayed 4 nights in May 2023
Response from Sue on Jun 5, 2023
Dear Tracey,Thank you for the wonderful review and for staying with us at Quest Savoy. I am glad that the after hours instructions were clear and easy for you to follow and you enjoyed you stay in our budget accommodation.We look forward to welcoming you back one day.Kind RegardsSueReservations/Reception

10/10 Excellent

Trudy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Property very central to everywhere I needed to go. Due to the location of the Savoy in the city there is always noise. The studio I was in was faultless as far as cleanliness concerned, very neat, tidy presentable studio. I thoroughly enjoyed my stay at this property.
Stayed 3 nights in May 2023
Response from Sue on May 25, 2023
Hello Trudy,We are please to read you enjoyed your stay with us at Quest Savoy and you found the room and our location everything you needed for your stay in Hobart.We do hope to welcome you one day in the future.Kind RegardsSueReservations/Reception

8/10 Good

Margaret

Liked: Cleanliness, room comfort
Ok
Stayed 1 night in May 2023
Response from Sue on May 23, 2023
Hello Margaret,Thank you for staying with us at Quest Savoy, we do hope to welcome you back one day in the future.Kind RegardsSueReservations/Reception

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
In a good spot in Hobart. The reception staff were excellent and looked after us really well. It was great that our shower was fixed as soon as we told them about it even though it was a Saturday!!
Stayed 3 nights in May 2023
Response from Lauren on May 15, 2023
Dear Sue,Thank you for your positive review and feedback. We are pleased to hear that you were looked after and that we were able to have your shower fixed promptly. Thank you again and we hope to welcome you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

christopher

Stayed 1 night in May 2023
Response from Lauren on May 15, 2023
Dear Christopher,Thank you for your 10 out of 10 review. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the apartments across from the main building. It was neat clean spacious and very comfortable. We loved our stay .
Stayed 4 nights in Apr 2023
Response from Sue on Apr 27, 2023
Hello Chris,Thank you for staying with us at Quest Savoy, we are please to read you enjoyed your stay and found your room spacious and comfortable.We do hope to welcome you back one day.Kind RegardsSueReservations/Reception

8/10 Good

Michaela

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We had a pram and a flight of stairs was not expected.
Stayed 3 nights in Apr 2023
Response from Lauren on Apr 26, 2023
Dear Michaela,Thank you for your review and feedback. I'm sorry to hear that you were unaware of the stairs. We try to make this as clear as possible online. The room type you booked is called "Budget One Bedroom Apartment, Separate Building, Stair Access Only" we also send out at the time of booking an email to further explain this. Thank you again and we hope to welcome you back in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded and the receptionist/manager was gracious and a true advocate for Hobart. Lots of interesting local knowledge. Many thanks to her.
Stayed 1 night in Mar 2023
Response from Sue on Mar 31, 2023
Hello Donna,We are glad you enjoyed your stay and our receptionist was able to assist you on check in with an upgrade and her local knowledge.We hope to see you again one day in the future.Kind RegardsSueReservations/Reception

10/10 Excellent

Gary

Stayed 5 nights in Jan 2023
Response from Sue on Apr 5, 2023
Hello Gary,Thank you for staying with us and giving us 5 out of 5.We are glad you enjoyed your stay and hope to see you again one day in the future.Kind RegardsSueReservations/Reception

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, secure...
Stayed 4 nights in Mar 2023
Response from Sally on Mar 13, 2023
Hi JeffThank you for reviewing your stay with us and letting us know you loved the central location of Quest Savoy.We look forward to welcoming you back to Hobart soon.Kind regardsSally

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Mar 2023
Response from Sue on Mar 11, 2023
Dear Guest,Thank you for staying with us at Quest Savoy, we are glad you enjoyed your stay and hope to see you again one day in the future.Kind RegardsSueReservations

8/10 Good

Jaclyn, Altona

Traveled with partner
Liked: Cleanliness, amenities
Property was great, just needs an update.
Stayed 7 nights in Feb 2023
Response from Sue on Feb 25, 2023
Hello Jaclyn,Thank you for staying with us at Quest Savoy, we are glad you enjoyed your stay and hope to see you again one day in the future.Kind RegardsSueReservations/Reception

8/10 Good

Wojciech

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay, windows could be opened to allow fresh air.
Stayed 1 night in Feb 2023
Response from Lauren on Feb 21, 2023
Dear Wojciech,Thank you for your review. We are pleased to hear you enjoyed your stay in our Two Bedroom Executive. We hope to welcome you back in the future.Kind Regards,LaurenQuest Savoy

4/10 Poor

Natalie

Traveled with partner
Disliked: Property conditions & facilities
This hotel was in a location that was convenient, however, the rooms are very old and dated. We changed room after the first night because the bed was so uncomfortable but the next room was just as bad. I think the mattresses are just so old. The towels were really thin and old as well. I think for the price you pay there would be nicer options around. I would not stay here again. The staff were really nice though.
Response from Lauren on Feb 14, 2023
Dear Natalie,Thank you for your feedback from your stay in January, it is welcomed and appreciated. I'm sorry to learn the bedding for both rooms were not comfortable for you. Guest comfort is important to us, we are always looking for feedback to see where we can improve this. We do have mattress toppers that can be added for extra comfort. I will however have the beds looked at and replace as required. Thank you again.Kind Regards,LaurenQuest Savoy

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Feb 2023
Response from Lauren on Feb 14, 2023
Dear Wayne,Thank you for your 5 star review. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,Lauren

8/10 Good

Larraine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was excellent, but no onsite parking, and eateries not close
Stayed 1 night in Feb 2023
Response from Lauren on Feb 8, 2023
Dear Larraine,Thank you for your review and feedback. We are pleased to hear you enjoyed your stay. Due to our central CBD location we unfortunately do not have on site parking, however there is discounted parking close by. Thank you again and we hope to welcome you back to Quest Savoy in the future. Kind Regards,LaurenQuest Savoy

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to the harbour with excellent dining options and a short walk to the shopping centre in the city. Great Value for money.
Stayed 7 nights in Jan 2023
Response from Lauren on Jan 29, 2023
Dear Eva,Thank you for your review. It is lovely to hear you enjoyed your stay and we met your expectations. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

8/10 Good

Ben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was centrally located to everything. The only issue was our room did not have an externally facing window, instead it overlooked a stairwell.
Stayed 3 nights in Jan 2023
Response from Lauren on Jan 29, 2023
Dear Ben,Thank you for your review an feedback. We are pleased to hear that you found our great central location ideal for your stay in Hobart. We do have a small number of rooms that face internally, the benefit of these rooms are that they are a quiet, should you stay with us again, we welcome requests and if preferred can try and allocate you a room with a street view. Thank you again and we hope to welcome you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The room was good. Nice and quiet and had all that we needed.
Response from Sue on Jan 7, 2023
Hello Claire,We are please to see you enjoyed your stay with us at Quest Savoy.We do hope to see you again one day in the future.Kind RegardsSueReservations

10/10 Excellent

david

Stayed 1 night in Dec 2022

10/10 Excellent

Khoo Seng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Walking distance to all the nearby attraction. One small thing is too close to the road, can hear the noise if you are a light sleep person.. Other than that, is a good option to stay in! Staffs are helpful!
Stayed 3 nights in Dec 2022
Response from Lauren on Dec 11, 2022
Dear Khoo,Thank you for your review and rating. It is great to hear you enjoyed your stay at Quest Savoy and that our central location was ideal for your stay in Hobart. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,Lauren

8/10 Good

Michelle

Traveled with family
Cons- No lift, have haul luggage up two flights of stairs. Checkin is across the road in a different building. Felt unsafe due to front door handle not fitted correctly (hanging off door). Very noisy in street at night. Floor is on a slant where it felt uncomfortable to sit at table and eat. Windows rattle terribly in wind Pro- close to shops and transport. Large rooms. Comfy bed. Good movies on movie channel.
Stayed 3 nights in Nov 2022
Response from Sue on Nov 30, 2022
Hello Michelle,Thank you for staying with us at Quest Savoy, we do try to be very clear on booking sites that the budget room you booked has access only via stairwell with two storeys in height. Sorry to hear that the street noise disturbed your sleep we do have quieter rooms available in building if required. Kind RegardsSue

8/10 Good

Katheryn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Sandra

Stayed 1 night in Nov 2022
Response from Lauren on Nov 16, 2022
Dear Sandra,Thank you for your 10 out of 10 rating. We are pleased to hear you enjoyed your stay with us, we look forward to welcoming you back in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

Carrie

Liked: Cleanliness, room comfort
Our apartment was fabulous! Clean comfortable and spacious. The women who ran the check-in desk were friendly and helpful.
Stayed 1 night in Nov 2022
Response from Lauren on Nov 12, 2022
Dear Carrie,Thank you for your 10 out of 10 review and feedback. It is lovely to hear we exceeded your expectations and we look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and close to everything.
Response from Sally on Nov 10, 2022
Thank you Ian for your rating. We are glad you love the location.

10/10 Excellent

Cate

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very helpful staff, comfortable and clean. Well located. Great to have a kitchenette too.
Response from Lauren on Nov 9, 2022
Dear Cate,Thank you for your 5 out of 5 rating and review. We are pleased to hear we met your expectations and you enjoyed your stay. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy