Ratings based on 144 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful location

Posted Feb 8, 2017
Pros: liked it so much we will return
Cons: at this point not a thing!
Location: so central to eveything
comfortable bed, good furnishings , relaxing atmosphere
Comment from Hotel Management
Feb 13, 2017 by James, Hotel Management
Dear Anonymous, Thank you for taking the time to express your enjoyment for the stay you had with us at Somerset on the Pier. We thoroughly look forward to welcoming you back to Hobart in the near future. Kind Regards, James - Assistant Guest Service Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Location is the main reason you would stay here

Posted Jan 22, 2017
Location is great. The north side is the premium side. Never understand why a room with a view had window and walls placed so that when you are seated in the room you can not see outside the windows. This is the issue with the 50% of the rooms on the south side. Not suitable for third person who gets put onto a fold up bed under the stairs. Note that bathroom is downstairs so nightime bathroom use is not easy.
Comment from Hotel Management
Feb 8, 2017 by James, Hotel Management
Good morning ACT, thank you for your feedback and I am pleased to hear that you found the location so ideal and the apartment nice and spacious! All of the apartments are loft style and the 1-Bedroom Apartments all have bathrooms on the lower level and bedding area upstairs. Our larger Family Apartments have an en suite bathroom located upstairs with the bedding areas which are a great option for convenience for more than 2 people. I certainly hope we are able to welcome you back again soon! Kind Regards, James – Assistant Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great Central location

Posted Jan 18, 2017
Pros: Great location
Cons: Needs an update
Location: Within easy walking distant to CBD, Salamanca market and great restaurants. Ferry to Mona Gallery on next pier a 2min walk away.
Although our apartment was a bit tired it was clean, comfortable and quiet and had a small balcony which was lovely to sit on and enjoy the sea view and busy harbour. The stairs up to the bedrooms may be a problem for small children and older guests
Comment from Hotel Management
Feb 8, 2017 by James, Hotel Management
Dear Anne, Thank you for taking the time to express your enjoyment for the stay you had with us at Somerset on the Pier. We are very glad to hear we could accommodate you comfortably and indulge you with our lovely views over the harbour. We thoroughly look forward to welcoming you back to Hobart in the near future. Kind Regards, James - Assistant Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Spacious family apartment with Harbour views

Posted Jan 15, 2017
Pros: All of the above.
Cons: The airconditioning was located downstairs and did not reach the upper bedroom floors. They have fans upstairs but it was still unpleasantly stuff.
Location: The cafe/restaurant just down stair was great for breakfast, lunch or dinner. Great atmosphere and locTion perfect.
Really enjoyed our stay here - excellent location, great views and and spacious enough for family of 4.
Comment from Hotel Management
Feb 8, 2017 by James, Hotel Management
Good morning Andrea, thank you for your feedback and I am pleased to hear that you found the location so ideal and the apartment nice and spacious! All of the apartments are loft style and do have what is call a 'transfer fan' to help circulate the cooler/hotter air around the room. I do apologise if this was not signed correctly for use in the room, I will certainly pass it on to our maintenance team to follow up. I certainly hope we are able to welcome you back again soon! Kind Regards, James – Assistant Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from regional n.s.w

Posted Jan 3, 2017
Pros: Views and location
Cons: Staff were a bit casual in attitude and mini bar did not contain everything listed. There was no minibar list - had to request a copy.
Location: Pier, water, Constitution Dock, Salamanca Place all within a stones throw, plus good restaurants and bars
Convenient location near restaurants and bars wonderful views of water and boats yet close enough to walk to the city and bus terminal.
Comment from Hotel Management
Jan 15, 2017 by James, Hotel Management
Dear No Thanks, It is great to see you have enjoyed our views and location in Hobart we certainly agree our location is one to be envied. I do apologise our staff were not as professional as they should have been, I will certainly address this with the team for future improvement. I do hope on another occasion we can welcome you back to Hobart for another visit. Kind Regards, James - Assistant Guest Service Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast

Great Hotel right on the water!

Posted Dec 26, 2016
Pros: Location to the water, city centre and Salamanca and restaurants.
Location: In the heart of Hobart right on the docks. 5 minute walk to city centre or Salamanca.
Awesome location right on the docks in Hobart. Great views with easy access to restaurants, city centre and Salamanca. Hotel staff very friendly and rooms are loft style apartments.
Comment from Hotel Management
Dec 29, 2016 by James, Hotel Management
Dear David, Thank you for taking the time to express your enjoyment for the stay you had with us at Somerset on the Pier. We thoroughly look forward to welcoming you back to Hobart in the near future. Kind Regards, James - Assistant Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Beautiful location central to everything

Posted Dec 18, 2016
The staff were lovely, both on the phone prior to my arrival and during my stay. The room was really comfy, light, and had everything you could need. We had a small issue with a ceiling fan that couldn't be turned off, but it was easily dealt with by the staff.
Comment from Hotel Management
Dec 21, 2016 by James Hart, Hotel Management
Dear Shari, Thank you for taking the time to express your enjoyment for the stay you had with us at Somerset on the Pier. our staff are always trying to go above and beyond expectations and I am glad to see we could mend the concern you had during your stay. We thoroughly look forward to welcoming you back to Hobart in the near future. Kind Regards, James - Assistant Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Cool hotel right on the water. Incredible views!

Posted Nov 23, 2016
Pros: Everything
Location: Listed above
Great waterfront location. Beautiful clean hotel close to everything! Restaurants, city center, all within walking distance. Tours kiosk right on the pier. The hotel staff very professional and polite. Kitchen fully equipped, comfy bed. Would highly recommend. Next time we travel to Tasmania, we would definitely stay there.
Comment from Hotel Management
Nov 26, 2016 by James Hart, Hotel Management
Dear Gosia, Thank you for taking the time to express your thorough enjoyment for the stay you had with us at Somerset on the Pier. We thoroughly look forward to welcoming you back to Hobart in the near future. Kind Regards, James - Assistant Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Amazing location

Posted Nov 7, 2016
Pros: Looking out at the boats & water immediately outside your room is so cool, the view is definitely the best thing about the place. The unit is lovely, double glass doors keep out any noise, everything you need, self contained including dishwasher, washing machine & dryer. Modern, lovely.
Cons: I couldn't find anything that I would improve upon at this place, everything was great, staff were helpful & friendly, super
Location: The best location, easy walking distance to lots of restaurants, Salamanca shops & crafts, 10 mins to cascade brewery & the female factory, must see
Comment from Hotel Management
Nov 9, 2016 by James Hart, Hotel Management
Dear Muuzlie, Thank you for taking the time to provide us with your feedback. We certainly agree we are very lucky with our Pier location. It is certainly wonderful having beautiful surroundings on the picturesque Warf of Hobart. Muuzlie, Thank you again for your feedback, we look forward welcoming you and having you stay with us again for your next visit to Hobart. Warm Regards , James Hart - Assistant Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2016
Pros: I like the location and the staff were great rooms were clean and beds made every day
Cons: nothing at all it was amazing staff and location everything you needed just a walk to all the places and the ferry to MONA
Location: the markets on Saturday , close to great resturants (Smolt/The Black Footed Pig)
Comment from Hotel Management
Nov 8, 2016 by James Hart, Hotel Management
Dear Anonymous, Thank you for taking the time to provide us with your valued feedback we agree with all of your comments! We are glad to hear you enjoyed your stay and we look forward to welcoming you again to Hobart again on your next visit. Kind Regards James Hart - Assistant Guest Service Manager