Ratings based on 821 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

close to restaurants,salamanca market.

Posted Aug 18, 2017
Pros: Clean, Lovely staff and close to everything
Cons: nothing
Location: Location on the water,close to Salamanca markets, restaurants, pubs etc
Excellent time in Hobart staying at the lovely Somerset on the Pier. What was only a short break had my wife and I vowing to return for a longer holiday and to see All of Tasmania.
Comment from Hotel Management
Aug 20, 2017 by RM - Somerset Hobart, Hotel Management
Dear Gary, How wonderful to know you enjoyed your trip and will be back to stay at Somerset on the Pier. We look forward to seeing you again. Kind Regards Shanna Sweeney
5 out of 5
by A verified traveler

great location

Posted Aug 1, 2017
Pros: location
Cons: nothing
easy walking distance to all of Hobart staff were great hotel was fantastic
Comment from Hotel Management
Aug 20, 2017 by RM - Somerset Hobart, Hotel Management
Hello Thank you for your review. All comments are fantastic to receive, we will share this with our team. Warm Regards Shanna Sweeney
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Fantastic location

Posted Jul 26, 2017
Fantastic location, very friendly and helpful staff. Rooms were comfortable but the outlook over the marina and the balcony were our favourite aspects.
Comment from Hotel Management
Jul 27, 2017 by James, Hotel Management
Dear Chris, We are thrilled to see your stay with us in Hobart was so wonderful and the views over the harbour so memorable. We look forward to welcoming you again on your next trip to the Apple Isle. Kind Regards, James - Assistant Guest Service Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Very cosy and convenient within walking distance

Posted Jul 3, 2017
We have a good time staying there and will stay there again next time we visiting Hobart.
Comment from Hotel Management
Jul 15, 2017 by James, Hotel Management
Good evening Cheekybabe! Your photos during your most recent visit top Hobart certainly are wonderful and we are pleased to see that we will be able to welcome you back on your next visit. Kind Regards, James - Acting Guest Service Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great hotel and very Central

Posted Jun 24, 2017
Pros: Centrally located, clean and friendly staff.
Cons: All was great
Location: Restaurants and activities are at your front door. A short walk and you are in the shopping district of Hobart.
What a great place to stay. The staff welcome you and are very helpful. The rooms are all with a fantastic view over Constitution Dock. The rooms have cooking and clothes washing and drying facilities. The appartment is set up as a loft for the bedroom and the lounge and kitchen is down stairs. Need to note that there are stairs in the room but a lift takes you to your appartment. Centrally located with restaurants and cafes srounding the hotel. Free parking is available but limited. A jewel in the Dock area that will not disappoint.
Comment from Hotel Management
Jun 26, 2017 by James, Hotel Management
Good morning Perry, Thank you for your exquisitely presented review of our Somerset on the Pier property in Hobart! We too know our location is one to be envied among other travellers and are pleased to see you could enjoy your time with us as much as we could hope. Perry, I do hope we can welcome you back to the Apple Isle on your next trip. Kind Regards, James - Acting Guest Service manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Nice hotel and the worst internet

Posted Jun 24, 2017
The Somerset was nice but the Internet was really disappointing. I was there for work and could barely get emails on my computer. It was deeply frustrating and made my time less productive than I would like.
Comment from Hotel Management
Jun 26, 2017 by James, Hotel Management
Dear Madeline, Thank you for leaving your feedback via Expedia. We do apologise you were inconvenienced by the internet services. We are currently under going an exchange to the NBN and will shortly have a true refection of internet speeds in Hobart. I do hope on your next trip to Hobart we can welcome you back giving us the opportunity to raise your experiences to 5 Stars. Kind Regards, James - Acting Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 6, 2017
We had a great time, enjoyed the location of the hotel.
Comment from Hotel Management
Jun 12, 2017 by James, Hotel Management
Dear Anonymous, Thank you for leaving your lovely feedback and rating us a 4/5! We do hope we can welcome you back to Hobart on you next trip. Kind Regards, James - Acting Guest Service Manager.
4 out of 5
Recommended
for Couples
by A verified traveler from Noosa Qld

Premium waterfront accommodations attracts.

Posted May 28, 2017
Pros: Great location, walk to everything. Views from room.
Cons: 2 x suit case racks / holders - not 1.
Location: Walk to everything - Salamanca, Henry Jones, Constitution dock, ferry to MONA and great restaurants.
Easy to find and well organised parking given premium waterfront location generally. Walk to everything, really pleasant waterfront location and great views of harbour. Our room was nicely warn and quiet. Beds comfortable without being cloud like. Good hot water pressure. Good bistro / bar on site (Tavern 42 degrees south). Will stay there again for the location and convenience. Staff pleasant.
Comment from Hotel Management
May 30, 2017 by James, Hotel Management
Good afternoon Marty, Thank you leaving some lovely feedback via Expedia.com. We are so pleased to see that our location and views from the room could be such a highlight on your trip to Hobart and do hope you were able to take in all that was available. I do hope we are able to welcome you again on another occasion. Warm Regards, James - Acting Guest Service Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Great location and pleasant vista

Posted May 22, 2017 on Wotif
Pros: Location and outlook. Beds and pillows were comfortable. Serviced daily. Nice vista from room.
Cons: Hair dryers provided in bathrooms.. When bedroom configured with 2 single beds unable to close bedroom door.
Location: Close to Salamanca area and market., restaurants, pubs and entertainment venues. 10 -15 minute walk into city centre and Elizabeth street mall.
We had a Lovely time at Somerset on the Pier. Staff were helpful & friendly. A good location to be able to enjoy the harbour area and Salamanca. Close enough to walk in to the city centre.
Comment from Hotel Management
May 30, 2017 by James, Hotel Management
Good afternoon Bev, Thank you for leaving some lovely feedback about your time in Hobart. We are so glad to see that our accommodation and location could be so memorable for your trip. We do hope on your next visit to the Apple Isle we can welcome you back for another beautiful stay. Kind Regards, James - Acting Guest Service Manager.
3 out of 5
by Mr Peter J

Unsatisfactory for elderly. Did read your review.

Posted May 19, 2017 on Hotels
Parking not good. Threatened with car fine until dealt with. Stairs not ideal & so in accessible for elderly. Bath not accessible to get into for elderly, To have a shower, was difficult. Trouble with the fan unstairs, told the ships agrivated the system. Finally the staff had 2 disconnect it to stop the fan from continually twirling. An onsuit is definitely needed for the elderly. It is almost impossible to continue to walk up & down the stairs during the day let alone the night.
Comment from Hotel Management
May 23, 2017 by Claire, Hotel Management
Dear Peter J, Thank you for leaving us your feedback via Expedia. I do apologise if the parking was tricky and I can understand it can be frustrating. We are very lucky with our beautiful location on the Pier, however we are only allocated a certain number of parks along the busy waterfront area, but we do try to assist guests with 2P overflow parking. In addition all of the apartments are loft style and the 1-Bedroom Apartments all have bathrooms on the lower level and bedding area upstairs. Our larger Family Apartments have an en suite bathroom located upstairs with the bedding areas which are a great option for convenience for your next visit. I do hope we are able to welcome you back again in the future for another stay. Kind Regards, James - Acting Guest Service Manager