Ratings based on 189 Verified Reviews

3.5 out of 5
78% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Very basic.

Posted Jan 16, 2017
No phone. No Airconditioning. No tissues. Not enough parking.
2 out of 5
by A verified traveler from murray bridge sa

Noisy and too far from carpark

Posted Nov 24, 2016
Pros: Not much
Cons: Noisy floors and screens
Location: The boat house is a good place to eat. It is conveniently located
We were in the cottage situated in the back of the motel. It is uncarpeted with noisy board floors with people walking around on the upper floor. It is very basic and too far from the carpark. It is totally unsuitable for elderly or disabled people with a step into the bathroom. There is no screen on the window and if opened you will have the company of insects. The room was very clean and the bed was comfortable
Comment from Hotel Management
Nov 29, 2016 by Peter, Hotel Management
Hi as stated the budget HERITAGE Studio all have wooden floor boards this is very unique to these rooms there is a little step in cottage 4 the rest of the rooms have flat floors there was no comment in your booking regarding needs for elderly /disabled or we would have given you more options /room type as we are busy we could not of offered another room type we also have a disabled car spot you could have used as well, which is close to all rooms. we are sorry for any inconvenience. caused
5 out of 5
Recommended
for Couples
by A verified traveler from canada

Excellent locatiim

Posted Nov 14, 2016
Pros: Staff very helpful and pleasant...great view....good room
Cons: Parking is limited and the hotel is on a steep hill.
Location: Very quiet...near the city...restaurants nearby
Comment from Hotel Management
Nov 25, 2016 by Stella (Front Desk), Hotel Management
Hi, thank you for the feedback. i am sorry for the inconvenience cased by the parking. Due to the peak season, the top and back car parks might be full at the night. but the over flow car park is available for the guests. We would try to improve the parking issue.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Value for Money

Posted Nov 2, 2016
Everything is fine, the motel is definitely value for money. Particularly like the view from room and the electric blanket.
Comment from Hotel Management
Nov 15, 2016 by Peter, Hotel Management
Thank you for your feedback Happy Travelling
1 out of 5
by A verified traveler from Tasmania Central Coast

The most disgusting place I have ever stayed at!

Posted Nov 1, 2016
Pros: Nothing!
Cons: Everything .... perhaps demolish it!
Location: there was nothing nearby - no restaurants or entertainment, just a view of the river.
I had a Heritage room, not heritage, just old! Could hear the man upstairs peeing in the night! Water was running down the walls from upstairs. It was smelly, damp & dirty. Had to wear my shoes at all times, didn't want to put my bare feet on the dirty boards. Person who booked me in stunk of tobacco & body odour & was not at all helpful. Left at 4am in the morning, couldn't stay there any longer! I would'nt kennel a dog there!
Comment from Hotel Management
Nov 29, 2016 by Peter, Hotel Management
All Rooms have the old oak floor boards, nice fire place lovely high ceiling the accommodation is called Budget Heritage studio which is great Value for the traveler on a Budget, we had a look regarding water issue but we could not find this. other guests using the toilet of a night is totally out of our control, all our front office staff are respectable i have had not one compliant regarding this issue it might have paid you to talk to management to rectify any issues you was having we do not know about these issues unless someone tells us. Very Sorry for any inconvenience Caused
3 out of 5
by A verified traveler from victoria

Very thin walls

Posted Nov 1, 2016
Pros: Staff were helpful and polite. Room was tidy and clean.
Cons: Not soundproof at all could hear noise from all surrounding rooms. Milk and coffee were not replenished adequately enough each day. Too difficult to catch public transport so it was only good if you had your own car.
Location: None within comfortable walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle, WA

Posted Oct 18, 2016
Location: Had to get a bus into city, however tour buses picked up from the motel
The motel itself was great! It was clean, not too small, free wifi, the list goes on! I really enjoyed my stay in the motel! However, the only problem was, I did not have a car and it was about a 20 minute drive into the city. Hotel staff helped me figure out bus routes however does make it a little more complicated! But overall, really happy with my stay!
Comment from Hotel Management
Oct 31, 2016 by Peter, Hotel Management
Thank You for your Feed Back we are glad you enjoyed your stay at Waterfront Lodge Motel Regards PT Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2016
Nice hotel. Car parking a bit limited and tight to get around with a larger car.
Comment from Hotel Management
Oct 31, 2016 by PT, Hotel Management
Thank You for your Feed Back we are glad you enjoyed your stay at Waterfront Lodge Motel Regards PT Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Well worth the money

Posted Oct 8, 2016
Great place for our overnight stop room bigger than expected but only 1 wifi pass and parking a little difficult
Comment from Hotel Management
Oct 31, 2016 by Peter, Hotel Management
Thank You for your Feed Back we are glad you enjoyed your stay at Waterfront Lodge Motel Regards PT Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from australia

Nice hotel close to bay

Posted Oct 1, 2016
Information about the shuttle from the airport and local bus would have been helpful.
Comment from Hotel Management
Oct 31, 2016 by Peter, Hotel Management
Thank You for your Feed Back we are glad you enjoyed your stay at Waterfront Lodge Motel Regards PT Manager