Nice hotel facilities but some staff terrible
Posted Sep 21, 2016
Booked through Expedia, by I phone, that went well. Arrived at hotel on time. Staff at registration friendly and efficient. Room was nice. And, that's went all went south. When time to depart the morning staff was very rude, refused to offer any paperwork concerning my stay including the form signed at registration, including my credit card info and my ID information stating that they did not provide any paperwork or documents, I would have to contact Expedia. The staff member turned his back to me. I indicated I would report his rude behavior and his response was "knock yourself out" throwing me a business card with what he said was his managers name further stating it would do no good. When pressed for information his words were " there's the door, get out"