Ratings based on 73 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by cecilia

Posted Jan 16, 2017 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Hello Cecilia, Thank you on behalf of our entire team for your 5 Star Review! We are happy to hear you enjoyed your stay. We look forward to seeing you again! Safe Travels, Rachel F. General Manager
4 out of 5
by Anthony

Posted Jan 3, 2017 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Anthony, Thank you for your review! We hope to have the opportunity to serve you again in the future. Sincerely, Rachel F. General Manager
4 out of 5
by A verified traveler

Posted Nov 13, 2016 on Hotels
Rooms were clean and staff was friendly
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear Guest, We are so glad that you had a good stay here with us and thank you for stopping by Hotels.com to leave us a comment. I am happy you were satisfied with your stay and we look forward to your next visit with us. Safe travels and thank you again. Rachel F. General Manager
5 out of 5
by A verified traveler

Historic Oil Field town

Posted Oct 11, 2016 on Hotels
We will stay here again. The rooms were nice although the bed was hard however, we did get a nice rest. We like soft beds but not everyone does. They have a pool, breakfast and laundry room and many restaurants in the vicinity to take advantage of. A fruitful plum tree was right outside our window. Hobbs is a city of about 50,000 but still has a small town environment, two colleges and some very nice hiking trails. We don't gamble but there is a casino very close by. Our visit was to attend a funeral.
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking a moment to review your recent stay with us at the Hobbs NM Holiday Inn Express. We are pleased to hear that you enjoyed our little city and hotel. We do apologize that the mattress firmness was not what you usually prefer. We look forward to hosting you again in the future. Sincerely, Rachel F. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Aug 1, 2016
Great motel great location! Room walls were to thin and could hear it the rooms on each side. Service was good and overall wasn't a bad place to stay.
Comment from Hotel Management
Aug 2, 2016 by Rachel F., Hotel Management
Hello, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you experienced during your stay. We are happy to hear that you did enjoy our hotel and service. We hope to see you again in the future. Sincerely, Rachel F. General Manager
5 out of 5
by Richard

Posted Jun 27, 2016 on Hotels
Comment from Hotel Management
Jun 29, 2016 by Rachel, Hotel Management
Hello Richard, Thank you for the 5 Star review! We are happy to know that you enjoyed your stay and look forward to seeing you again in the future! Sincerely, Rachel Flippen General Manager
3 out of 5
by Christopher

Posted Jun 18, 2016 on Hotels
Comment from Hotel Management
Jun 20, 2016 by Rachel, Hotel Management
Hello Christopher, Thank you for your candid review. We do hope to have the opportunity to welcome you back in the future, so that we can provide a 5 Star experience. Sincerely, Rachel F. General Manager
4 out of 5
by Dwayne from Amarillo, TX

Nice comfortable one night stay

Posted Jun 6, 2016 on Hotels
In town for a baseball tournament. Clean and comfortable. Looked like it was fairly. Breakfast was great and well taken care of by the attendant. Would stay again.
Comment from Hotel Management
by Rachel, Hotel Management
Hello Dwayne, We are thrilled to hear that you had a nice, comfortable stay with us! Thank you for your review and we appreciate your nice comments. We look forward to seeing you again in the future. Sincerely, Rachel Flippen General Manager
2 out of 5
Recommended
for Everyone
by A verified traveler

Decent

Posted Mar 4, 2016
Clean and comfy but my kids didn't enjoy the pool, it was too dirty! Bath tub wouldn't hold water so couldn't have a relaxing bath. Everything else was nice. Loved the pillows!!
Comment from Hotel Management
Mar 6, 2016 by Rachel F., Hotel Management
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and will follow up on your concerns. It’s nice to know that you loved the pillows. We appreciate all your feedback is this is our best resource for improving guest satisfaction. We would love for another opportunity in hosting you again. Sincerely, Rachel F. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NM

Posted Feb 25, 2016
Really enjoyed my stay and really enjoyed the breakfast!!!!
Comment from Hotel Management
Mar 5, 2016 by Rachel F., Hotel Management
Thank you for your review! We are pleased that you enjoyed your stay, including our breakfast and look forward to seeing you again in the future! Sincerely, Rachel F. General Manager