Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from El Paso, TX

Hobbs

Posted Sep 12, 2016
Pros: Decent, affordable hotel and within reasonable distance from the event center in Hobbs, NM.
Cons: Fix elevator, and shampoo carpet.
Hotel building is 3 stories high and the elevator was not working, but the staff was very accommodating and placed us on the first floor with no problems. Very friendly staff and the rooms were well kept with one exception. The carpet was sticky and dirty.
Comment from Hotel Management
Sep 24, 2016 by John, Hotel Management
Dear Beto V, Thank you so much for the feedback based on your stay! I am glad to see that you enjoyed the staff and location. Our elevator was out of service due to an issue with a part being on back order which unfortunately is out of our control. We have since received the required parts and the elevator is back in service. If you can reach out to me and notify me of what room you occupied specifically so I can correct the issues you experienced. We appreciate and value your feedback and look forward to welcoming you back. Sincerely, John Richmond General Manager
5 out of 5
by A verified traveler

Posted Aug 27, 2016 on Hotels
Todo muy bien.
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Dear Valued Guest, Gracias! We appreciate your feedback. Sincerely, John Richmond General Manager
4 out of 5
by A verified traveler from Houston TX

convenient hotel

Posted Aug 18, 2016
Clean comfortable hotel with good breakfast. The room was not prepared for four guest. There were only three of some linens, only two of each coffee. Shouldn't a hotel housekeeping staff be advised of how many guest to expect?
Comment from Hotel Management
Sep 11, 2016 by John Richmond, Hotel Management
Dear Pockins, I appreciate you leaving us feedback based on your experience. We do prepare our two bed rooms to expect four guests and your concern has been addressed with our housekeeping team. I apologize for the inconvenience upon your arrival with it not being prepared for four. I have shared your cleanliness comments and breakfast comments with the appropriate departments as well! We look forward to having you again with us soon! Sincerely, John Richmond General Manager
4 out of 5
by Shannan from New Jersey

Pleased

Posted Aug 8, 2016 on Hotels
Slightly dated, but clean and comfortable rooms and lobby. Breakfast was good and not crowded.
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Dear Shannan, I appreciate your review and comments in regards to your experience with our property. I will be sure to share your comments on the cleanliness and breakfast with our staff! We look forward to having you with us again in the near future. Sincerely, John Richmond General Manager
4 out of 5
by A verified traveler

Pleasant stay

Posted Aug 5, 2016 on Hotels
Easy check in. Nice room. Food location.
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your review regarding your stay with us! We are pleased to see you enjoyed our property and the location. We look forward to welcoming you back in the near future. Sincerely, John Richmond General Manager
5 out of 5
by A verified traveler

Great stay

Posted Jul 28, 2016
We where in town for a family reunion Quality Inn was a great place to stay was very reasonable on price, beds where very confortable, room was clean, staff was friendly, lovation was good, and indoor pool was geeat for the kids. Thanks Quality Inn for making our vacation great!!
Comment from Hotel Management
Jul 28, 2016 by John, Hotel Management
Dear Valued Guest, Thank you very much for leaving us feedback based on your stay! We are glad that you allowed us to provide you accommodations at our hotel while in town for your family reunion! I am excited to see that you found our beds, room cleanliness, friendliness of staff, location, and indoor pool all to your satisfaction! We look forward to hosting you and your family the next time you find yourself in Hobbs! Sincerely, John Richmond General Manager
5 out of 5
by Shanna

Great

Posted Jul 26, 2016 on Hotels
Everyone person who worked the front counter was extremely friendly. I would stay here again.
Comment from Hotel Management
Jul 28, 2016 by John, Hotel Management
Shanna, Thank you so much for giving us feedback based on your stay! We are all excited to see you rated us a 5/5! We appreciate your comments in regards to our staff friendliness. I will be sure to share your comments with our team! We can't wait to have you back with us again in the near future! At your service, John Richmond General Manager
4 out of 5
by A verified traveler

Posted Jun 6, 2016 on Hotels
Comment from Hotel Management
Jun 20, 2016 by John, Hotel Management
Thank you so much for leaving us feedback based on your most recent stay with us! We appreciate that you allowed us to provide you accommodations! We look forward to welcoming you back in the near future! Sincerely, John Richmond General Manager
5 out of 5
by Bill from Sterling

Very comfortable and affordable

Posted May 29, 2016 on Hotels
Great stay
Comment from Hotel Management
Jun 20, 2016 by John, Hotel Management
Bill, Thank you so much for leaving us feedback based on your most recent experience with us! We are glad to hear that you enjoyed your stay with us and we look forward to having you on your next visit! Sincerely, John Richmond General Manager
5 out of 5
by Donna

Posted May 18, 2016 on Hotels
Comment from Hotel Management
by John, Hotel Management
Donna, Thank you so much for leaving us feedback based on your most recent experience with us! We are glad to see you rated us a 5/5! We look forward to welcoming you back in the near future. Sincerely, John Richmond General Manager