Ratings based on 13 Verified Reviews

4.2 out of 5
100% of guests recommend
4.8 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from texas

Nice hotel bad location

Posted Mar 15, 2017
Hard beds, great breakfast food, clean rooms, great gym and pool and beautiful views
4 out of 5
by A verified traveler

Just meh

Posted Aug 19, 2015 on Hotels
Decent hotel. But expected more from Shangrila-La. Seemed a little over priced for rather basic room. Nothing to write home about - that's sure.
5 out of 5
by Gary from Sydney Australia

Exceeding expectation!

Posted Jul 12, 2015 on Hotels
The entire experience was first class. The hotel is well designed, well maintained and the staff were delightfully attentive and professional.
2 out of 5
by max from ningbo

Not really what I expected

Posted Oct 9, 2014 on Hotels
The reception staff were just useless, it took over 30 minutes to check in and we were the only folk there. Although the spoke English it was as if they had learnt only those phrases that were standard. Luckily my I was with a Chinese person but even that didn't speed them up! We were checking in quite late but the restaurant was still open. I failed to enjoy the stone cold steak that they served and my friend left most of the noodle dish as it tasted too bad. The waiter tried his best to help us but the kitchen staff were clearly hopeless. The number for room service was never answered and the person on the general number spoke no English. After a conversation in Chinese resulted in a promise to deliver the requested food there was a call 10 minutes later to say that room service had finished for the day. This at 9 PM! This is NOT a 4 star Hotel, it looks like one but it offers 2 star service There are no restaurants nearby and the road outside looked like a building site so no use for an evening stroll.
5 out of 5
by Sergelen

This traveler left a rating score only Posted Apr 18, 2013 on Hotels
5 out of 5
for Couples
by A verified traveler from Mercer Island, WA

Five Star in Every Way

Posted Jun 23, 2010
Great Experience.
5 out of 5
by A verified traveler


Posted Oct 7, 2016 on Hotels
3 out of 5
for Everyone
by A verified traveler from KOR

내몽골에서 멋진 호텔(최고인지는 모르겠음)

Posted Dec 14, 2015
방을 딜럭스로 예약했는데 생각보다 매우 작았습니다. 다른 중국 손님들은 공원과 연못이 보이는 쪽 방이었는데, 익스피디아로 예약해서 그런지 시내 빌딩과 매연만 보이는 곳에 숙박했습니다. 욕조와 샤워부스가 따로 있는 화장실은 매우 좋았습니다. 휘트니스에 있는 트레드 밀마다 생수통을 둘 필요는 없습니다. 오히려 운동에 방해가 됩니다. 다른 시설들은 좋았습니다. 리셉션에서 직원들이 친절 했습니다. 컨시어지 좋았습니다. 그러나 중국은 중국이었습니다. 2%부족합니다.
4 out of 5
by A verified traveler

Posted Oct 28, 2015 on Hotels
5 out of 5
by Kwok ming

This traveler left a rating score only Posted Jun 3, 2015 on Hotels