Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
67% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by KA KEI

This traveler left a rating score only Posted Jan 21, 2016 on Hotels
4 out of 5
by Juha-Matti

This traveler left a rating score only Posted Oct 12, 2015 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2015 on Hotels
3 out of 5
by Aaron M from Maui

Nice, but slipping.

Posted Aug 18, 2015 on Hotels
Starwood really needs to get their quality control staff on site asap because the Chinese idea of maintenance and upkeep is vastly different than the rest of the world. In other words, "people don't do what you expect, they do what you inspect". While still a Starwood property, it's slipping fast with regards to basic upkeep of details. The staff were exceptionally nice however. My biggest beef was with the AC settings. For some reason, China has issues with AC and determines what people should set their AC to. If you are lucky, you can get it down to 24 celcius - this Sheraton was NO different in the four rooms I used.
5 out of 5
by Ralf from Carmel, IN

Great hotel to stay at

Posted Jul 19, 2015 on Hotels
I stayed for a week on business and this hotel can compare with any high class hotel across the globe, great service, comfort and accommodations
5 out of 5
by Hanxuan from 上海

合适的价格 贴心的服务

Posted Jun 4, 2015 on Hotels
合适的价格 贴心的服务
4 out of 5
by Hanxuan from 上海

合适的价格 贴心的服务

Posted Jun 4, 2015 on Hotels
酒店很在意客户的感受,从下出租车到达九点开始,服务人员会很贴心的给你写有出租车牌的小卡片开始,没一个问题酒店工作人员都会耐心解答。当下解决不了的问题,会有工作人员持续跟进,价格合理,服务很好。下次还会入住的。
4 out of 5
by KA KEI

This traveler left a rating score only Posted May 9, 2015 on Hotels
5 out of 5
by Man Wai from HK

酒店設備很不錯,只是酒店機場接送貴了一點...

Posted Apr 22, 2015 on Hotels
位處市中心,去市內境點不難,我住的房間種類是最便宜的一種.但房內設施很足夠,補給又快,基本上你想到的他也有,酒店設施齊備.早餐(我的房間種類不包早餐,所以我是自費的)選擇很多,環境很不錯. 但若找酒店車作機場接送,服務是一流,但價錢偏貴(120-150人民幣單程),但因內蒙的士不看鏢計數,開天殺價的情況多,若想安全一點,這也算可以. **我剛到內蒙已給的士司機扮友好,見我第一次來,在開車後不久在公路上便開天殺價,結果本來不用100元的車程給騙了120,所以建議問清楚酒店接送價錢再自行決定坐不坐的士**
5 out of 5
by A verified traveler from Taiwan

交通、繁華街へのアクセスに最適なHTL

Posted Mar 24, 2015
Pros: 全ての面について。レストランも低価格でおいしい中華やモンゴル料理が食べられる。
Cons: 部屋に、カミソリをおいてください。
Location: 中山西路、新華広場が近い。タクシーを使えば、博物館に簡単にアクセスできる。
立地、スタッフの接客、部屋のコンディションからまったくもって文句はない。ただ、部屋にシェーバーがおいてあれば全部5の評価になっただろう。